Clinical Residence Counselor

Massachusetts General Hospital; Arlington (MA); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading healthcare institution in Arlington seeks a Community Residence Counselor to provide direct patient care in a therapeutic environment. Candidates should have strong interpersonal skills and experience in behavioral health. The role includes managing patient activities, documentation, and supervising community activities. Competitive hourly pay between $20.43 - $29.21, with a rotating work shift.

Qualifications

• Experience working in a human services or similar setting 1-2 years required.
• Experience with individuals with mental illness or disabilities 1-2 years required.
• Medication Administration Program Certified (MAP - Massachusetts) preferred.

Responsibilities

• Provides direct patient care according to the treatment plan.
• Assists patients in maintaining appointments and sleep patterns.
• Communicates patient observations to medical staff.

Skills

Basic knowledge of behavioral health conditions

Strong interpersonal and communication skills

Ability to manage time and multitask

Commitment to person-centered care

Education

High School Diploma or Equivalent

Bachelor's Degree Psychology

Bachelor's Degree Social Work

Bachelor's Degree Health & Human Services

Associate's Degree Related Field of Study

Job description

Job Summary

Under direction of the Nurse Manager, Clinical Coordinator & Charge Nurse, the Community Residence Counselor (CRC) provides direct patient care and participates in therapeutic milieu within the scope of defined practice.

Essential Functions

• Provides direct patient care in accordance with current treatment plan, under the supervision of the Nurse Manager, Clinical Coordinator and Charge Nurse.
• Provides and supervises community activities according to needs.
• May include driving & transporting patients to and from activities in hospital vehicles.
• Remains awake and alert, at all times, while on the job.
• Assists patients in maintaining and keeping various appointments.
• Clear, concise, and timely documentation and shift notes.
• Establishes relationships with patients that are helpful and maintains professional boundaries.
• Participates in patient rounds, status checks, or teams per program guidelines.
• Completes assigned patient care tasks per program guidelines and/or daily assignment sheet.
• Works effectively to manage the therapeutic milieu.
• Provides patients with direction and supervision as needed.
• Follows established hospital & program policies, procedures, and protocols.
• Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner.
• Communicates observations related to medication side effects, physical and emotional changes to appropriate medical staff in a timely manner.
• Encourages patients in their activities of daily living.
• Assesses sleep patterns and assists patients to develop more appropriate sleep cycles notifying clinical team as necessary.
• Completes mandatory annual in-service requirements, including but not limited to: CPR and de-escalation.
• Attends and participates in rounds and case conferences when appropriate.
• Physical ability for participation in patient activities.
• Other duties as assigned.

Qualifications

• Education: High School Diploma or Equivalent required; Bachelor's Degree Psychology preferred; Bachelor's Degree Social Work preferred; Bachelor's Degree Health & Human Services preferred; Associate's Degree Related Field of Study preferred.
• Licenses and Credentials: Medication Administration Program Certified (MAP - Massachusetts) – Massachusetts Department of Public Health preferred.
• Experience: Experience working in a human services, residential, behavioral health, or allied health setting 1-2 years required; Experience working with individuals with mental illness, substance use disorders, or developmental disabilities 1-2 years required.
• Knowledge, Skills and Abilities: Basic knowledge of behavioral health conditions and support strategies; Strong interpersonal and communication skills with the ability to maintain professional boundaries; Ability to manage time, multitask, and respond to urgent needs calmly and effectively; Commitment to person‑centered care, equity, and cultural competence; Familiarity with safety protocols and documentation standards in healthcare or social service environments.

Physical Requirements

• Standing Frequently
• Walking Frequently
• Sitting Occasionally
• Lifting Frequently
• Carrying Frequently
• Pushing Occasionally
• Pulling Occasionally
• Climbing Rarely
• Balancing Frequently
• Stooping Occasionally
• Kneeling Occasionally
• Crouching Occasionally
• Crawling Rarely
• Reaching Frequently
• Gross Manipulation (Handling) Frequently
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

Remote Type

Onsite

Work Location

17 Hillside Avenue

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$20.43 - $29.21/Hourly

EEO Statement

The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.