Clinical Research Patient Navigator: Trial Support

Dignity Health; Phoenix (AZ); On-site; USD 40,000 - 66,000; Full time

Job summary

Saint Joseph’s Hospital and Medical Center (SJHMC) in Phoenix, AZ, seeks a Clinical Research Patient Navigator to support enrollment, longitudinal follow-up, and retention in a multi-site NIH-funded study. You will orient patients to the research process and coordinate with study teams, caregivers, and clinics to enhance the patient experience and reduce trial burden.

The role involves patient outreach, education about trial options, and collaboration with community partners to improve

Qualifications

• Associates Degree or Bachelors Degree in a scientific or healthcare-related field or equivalent experience.
• Minimum, (1) one year of patient care, related experience.
• Preferred: Previous experience working in clinical research.
• Preferred: Experience in working with Microsoft Office and Google Workspace systems.
• Familiar with clinical and medical terminology to enable effective interactions with patients, caregivers and clinicians.

Responsibilities

• Act as an intermediary between patients, caregivers, families, study teams and leadership, with the goal of helping patients interested in clinical research have access to research opportunities, and support the clinical trial team’s recruitment and retention goals.
• Serve as the central contact point for patients looking for information about departmental specific research opportunities, and respond to inquiries in a reasonable timeframe.
• Responsible for educating, facilitating and disseminating information about research opportunities via phone, email or other media. Will collaborate with internal marketing and communications teams toward completion of these goals.
• Assess patient/family questions and concerns and develop a plan to address those needs in a reasonable timeframe.
• Support for scientific communication, assist project managers and investigators in preparing for scientific presentations and manuscript development.
• Guide patients, caregivers and families through the steps for enrollment by providing comprehensive support, frequent proactive check-ins and resolving delays in enrollment.

Education

Associates Degree or Bachelors Degree in a scientific or healthcare-related field or equivalent experience

Job description

Saint Joseph’s Hospital and Medical Center (SJHMC) in Phoenix, AZ, seeks a Clinical Research Patient Navigator to support enrollment, longitudinal follow-up, and retention in a multi-site NIH-funded study. You will orient patients to the research process and coordinate with study teams, caregivers, and clinics to enhance the patient experience and reduce trial burden.

The role involves patient outreach, education about trial options, and collaboration with community partners to improve