Clinical Research Coordinators (Non-R.N.)

University of Utah; Salt Lake City (UT); Hybrid; USD 39,000 - 52,000; Full time

Benefits offered by this job

Professional development opportunities

Tuition reduction

Job summary

University of Utah is seeking a Clinical Research Coordinator in the Department of Pediatrics to support the GeneKids research study at Primary Children's Hospital. The role involves coordinating day‑to‑day clinical research activities in line with GCPs and study protocols, collecting and maintaining data, and serving as a liaison across departments.

The incumbent will work with physicians, genetic counselors, and study staff, with potential for hybrid telework after training, and may contribute

Qualifications

• Bachelor's degree (or equivalency) with up to 2 years related work experience or master's degree.
• Experience coordinating clinical research activities and documenting data.

Responsibilities

• Assemble documents and supplies for study activities.
• Schedule, coordinate, and monitor appointments and testing.
• Maintain medical records and research data in databases.
• Document patient/family genetic history and vital information.
• Communicate with patients and providers via phone/email.
• Coordinate program meetings and case conferences.
• Assist with preauthorizations, referrals, and coding; support billing.
• Monitor compliance with FDA/GCP guidelines.

Skills

Clinical Research coordination

Data entry

GCP compliance

Education

Bachelor's degree or higher

Job description

Job Summary

The Division of Pediatric Neurology has an immediate opening for a Clinical Research Coordinator, in the Department of Pediatrics at the University of Utah Spencer F. Eccles School of Medicine. The Clinical Research Coordinator will work closely with Physicians, Genetic Counselors, and other staff to perform clinical, research coordination and administrative support functions for the GeneKids research study in the University of Utah Department of Pediatrics and Center for Pediatric Personalized Medicine at Primary Children's Hospital.

This position will be expected to coordinate day-to-day clinical research activities in adherence to Good Clinical Practices (GCPs), study protocols, and applicable regulations. The ideal candidate will have experience in implementing processes and organizing efforts across the study team to achieve enrollment objectives, coordinating research policies and workflows, study visits, and follow-up care. This position will collect and maintain patient and laboratory data in a central database and may be asked to export and analyze data for use in presentations and publications for national conferences and research journals. Finally, the incumbent should expect to work directly with study participants and families and serve as project liaison to other departments, outside organizations, and government agencies.

Department Summary

The Department of Pediatrics is the second largest department in the University of Utah School of Medicine and one of the largest pediatric departments in the country. We are committed to improving the lives of children through excellence in advocacy, education, research, and clinical care. For more information about the Department of Pediatrics, please visit: http://medicine.utah.edu/pediatrics/. Mutual respect and appreciation are highly valued in the department.

Benefits Summary

• Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid Holidays per year
• 50% tuition reduction for employees, spouses, and dependent children
• Flex spending accounts
• University provided basic employee life insurance coverage equal to a salary of up to $25,000
• Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
• Free transit on most UTA services
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Employee Health Requirements

This position is patient-sensitive and must fulfill all associated vaccination requirements, or be approved for an exemption, prior to the first day of work. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Responsibilities

Essential Functions

• Assembles necessary documents and supplies.
• Effectively uses computer applications as needed in the office setting.
• Schedules, coordinates, and monitors appointments and testing.
• Maintains medical records and other information.
• Maintains inventory of supplies, ordering and restocking as needed to ensure availability for patient care.
• Accurately documents patient and family genetic history and vital information into the medical record and into research databases.
• Communicates with patients and providers via telephone, fax, e‑mail, and U.S. mail.
• Assists in coordinating program meetings and case conferences.
• Under the direction of the provider, assigns procedural and diagnostic coding to encounter forms.
• Conducts pre‑authorizations, referrals, etc in accordance with third party insurer requirements.
• Facilitates timely billing by completing the necessary documentation.

Research Functions

• Assesses protocol for clarity and subject safety, reviews inclusion/exclusion criteria; clarifies concerns and questions with Principal Investigator and sponsor.
• Reports and tracks adverse events (AE). Reports serious AEs to IRB and sponsor.
• Documents all protocol deviations, reconciles test article accountability at study close out and prepares summary report for sponsor.
• Completes, audits, corrects CRFs, relays CRFs to sponsor.
• Maintains documents as required by FDA guidelines.
• May maintain contact with IRB and prepare and submit IRB documents.
• Screen participants by assessing eligibility for research protocols and potential for commitment to project.
• Collects and tracks research consent from study participants
• Disseminates information about the project and implements recruitment enhancement strategies.
• Monitors participant progression throughout study and conduct evaluation at end of study.
• Coordinates clinical patient information according to research protocols and assist the researchers with gathering pertinent clinical information.
• Follows techniques of clinical research coordination and practices, FDA Good Clinical Practices (GCP), and clinical research standard operating procedures to ensure compliance with Intermountain policy and procedure, research sponsors and Federal rules and regulations.
• May assist with recruiting participants through community and recruitment events in study capture area, including Colorado, Idaho, Montana, Nevada, and Wyoming.

Clinical Functions within acceptable standards of care including

• Processes patient referrals from medical care providers and self‑referrals from patients to genetic counseling; coordinates referral of genetic counseling patients to other specialties and providers.
• Prioritizes (triages) patient scheduling to identify emergent needs through phone, electronic and walk‑in communication, in accordance with established guidelines and protocols.
• Schedules appointment times and sends introductory packet to each scheduled patient.
• Prepares patient record to include obtaining patient and family genetic and medical history and generates a pedigree for the genetic counselor.
• Provides patient education as directed (content reflects specific genetic assistant training, guidelines, care process models, protocols) and documents the education.
• Assists genetic counselor during the genetic counseling session with paperwork, preauthorization's, pedigrees, etc.
• Assists with consenting patients to research, in accordance with established guidelines and protocols.
• Preauthorizes patients for genetic testing, including in‑depth knowledge of genetic testing criteria as it pertains to various insurance companies, HMOs, PPOs, and Medicare/Medicaid.
• Works with laboratories and insurance companies to facilitate completion of genetic testing for patients.
• Coordinates incorporation of patient information into electronic medical record, including intake forms, physician and patient letters, and test results.
• Following provider instructions, demonstrates accurate, timely and efficient follow through, tracks and reports testing results to genetic counselors.
• Tracks patient information, genetic test results, medical records, and family history, and input information into tracking database.
• Actively participates in quality improvement initiatives (i.e. CQI, TQM, Lean, 100% participation, etc.).
• Other duties as assigned (i.e. data entry, expense tracking, patient chart reviews, etc…).

Clinical Research Coordinator (Non-R.N.), I

Requires basic skill set and proficiency. Conduct work assignments as directed. Closely supervised with little latitude for independent judgment. Requires a bachelor's (or equivalency) with up to 2 years of directly related work experience or a master's (or equivalency) degree. This is an Entry‑Level position in the General Professional track. Job Code: PZ6511Grade: P11Expected Pay Range: $38,500 to $52,314

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Clinical Research Coordinator (Non-R.N.), I: Requires a bachelor's (or equivalency) with up to 2 years of directly related work experience or a master's (or equivalency) degree.

Preferences

• CITI Certification in Good Clinical Practices and Protection of Human Research Subjects is preferred, or must be obtained within the first 3 months.

The Department will screen applicants according to the identified preferences.

Special Instructions

Requisition Number: PRN46327B

Full Time or Part Time? Full Time

Work Schedule Summary: Work Schedule: Monday – Friday, 8:00 a.m. – 5:00 p.m. Hours may vary based on operational needs. Opportunities for a hybrid telework schedule may be considered after the initial training period, provided the arrangement is supported by operational needs and individual performance. Telework arrangements are not guaranteed and may be modified or discontinued at any time based on business requirements or performance. Employees approved for hybrid telework must provide their own private workspace, secure internet connection, and demonstrate the ability to work independently.

Department: 00848 - Pediatric Administration

Location: Campus

Pay Rate Range: $38,500 - $52,314

Close Date: 12/28/2026

Open Until Filled