Clinical Research Assistant

Care Access; Memphis (TN); On-site; USD 26,174 - 45,460; Full time

Benefits offered by this job

Paid Time Off

100% Employer paid medical, dental, and vision insurance

401(k) Retirement Plan with Company Match

Job summary

Care Access is seeking an entry-level Clinical Research Assistant based in Memphis, TN. This role focuses on supporting clinical research efforts and includes responsibilities like participant recruitment and data management. Ideal candidates will possess strong communication skills, experience in medical assistance or phlebotomy, and a proactive attitude.

As part of a dedicated team, you will contribute to vital research impacting community health and gain opportunities for professional growth within the organization.

Qualifications

• 1+ year of recent experience in a medical field is required.
• Excellent communication skills and professionalism needed.
• Experience in phlebotomy is crucial.

Responsibilities

• Assist with recruitment of participants for clinical trials.
• Maintain logs and updated trackers.
• Communicate effectively with participants and team members.

Skills

Communication skills

Organizational skills

Knowledge of medical terminology

Proficiency in Microsoft Office Suite

Problem solving

Education

Medical Assistant, EMT, LPN, or Phlebotomist experience

Phlebotomy Experience

Job description

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world‑class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

The Clinical Research Assistant is an entry level clinical position and is designed to fully integrate the individual in the Care Access Research process while learning the skills necessary to be a Clinical Research Coordinator. This position has potential growth and advancement within the Care Access Research organization.

How You'll Make An Impact

• Ability to understand and follow institutional SOPs
• Participate in recruitment and pre‑screening events (may be at another location)
• Assist with preparation of outreach materials
• Identify potential participants by reviewing medical records, study charts and subject database
• Assist with recruitment of new participants by conducting phone screenings
• Request medical records of potential and current research participants
• Schedule visits with participants, contact with reminders
• Obtain informed consent per Care Access Research SOP, under the direction of the CRC
• Complete visit procedures as required by protocol, under the direction of the CRC
• Collect, process and ship specimens as directed by protocol, under the direction of the CRC
• Record data legibly and enter in real time on paper or e‑source documents
• Update all applicable internal trackers and online recruitment systems
• Assist with query resolution
• Assist with administrative tasks such as copying, scanning, filing, mailing, emailing, etc.
• Assist with maintaining all site logs
• Assist with inventory and ordering equipment and supplies
• Maintain adherence to FDA regulations and ICH guidelines in all aspects of conducting clinical trials.
• Maintain effective relationships with study participants and other Care Access Research personnel.
• Interact in a positive, professional manner with patients/participants, sponsor representatives, Investigators and Care Access Research personnel and management.
• Communicate clearly verbally and in writing.
• Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all‑inclusive.

The Expertise Required

• Ability and willingness to work independently with minimal supervision
• Ability to learn to work in a fast‑paced environment
• Excellent communication skills and a high degree of professionalism with all types of people
• Excellent organizational skills with strong attention to detail
• A working knowledge of medical and research terminology
• A working knowledge of federal regulations, Good Clinical Practices (GCP)
• Critical thinker and problem solver
• Friendly, outgoing personality with the ability to maintain a positive attitude under pressure
• Contribute to team and site goals
• Proficiency in Microsoft Office Suite
• High level of self‑motivation and energy
• An optimistic, “can do” attitude

Certifications/Licenses, Education, and Experience

• A minimum of 1‑year recent working experience as a Medical Assistant, EMT, LPN, Clinical Research Assistant or Phlebotomist.
• Phlebotomy Experience and Proficiency Required
• Some Clinical Research experience preferred

How We Work Together

• Location: This is an on‑site position with regional commute requirements.
• Travel: Regularly planned travel within the region will be required as part of the role. Overnight travel will be minimal (<10%).
• Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.

The expected salary range for this role is $19.00 - $33.00 USD per hour for full time team members.

Benefits & Perks (US Full Time Employees)

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi‑weekly HSA employer contribution
• Company paid Short‑Term Disability and Long‑Term Disability
• 401(k) Retirement Plan, with Company Match

Diversity & Inclusion

We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

Mandatory Employer Disclosures

• Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
• Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
• Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
• Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
• Notice to Maryland applicants: Under Maryland law, an employer may not require or demand, as a condition of employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.