Clinical Receptionist

musc; New York (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Medical University Hospital Authority (MUHA) is seeking a patient access professional to greet visitors, answer inquiries, and direct people to departments. Responsibilities include operating a switchboard, scheduling appointments, and providing information to the public and staff.

The role is an hourly employee position within the Patient Access Services group, with a 40-hour workweek and continuous indoor work. Equal opportunity employer.

Qualifications

• Education: High School Degree or Equivalent.
• 1 year of related work experience preferred.

Responsibilities

• Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Education

High School Degree or Equivalent

Job description

Job Description Summary

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC003760 COL - Patient Access Services (DMC)

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

40

Job Description

• Ability to perform job functions while standing. (Continuous)
• Ability to perform job functions while sitting. (Continuous)
• Ability to perform job functions while walking. (Continuous)
• Ability to climb stairs. (Infrequent)
• Ability to work indoors. (Continuous)
• Ability to work outside in temperature extremes. (Infrequent)
• Ability to work from elevated areas. (Frequent)
• Ability to work in confined/cramped spaces. (Frequent)
• Ability to perform job functions from kneeling positions. (Infrequent)
• Ability to bend at the waist. (Continuous)
• Ability to twist at the waist. (Frequent)
• Ability to squat and perform job functions. (Frequent)
• Ability to perform "pinching" operations. (Frequent)
• Ability to perform gross motor activities with fingers and hands. (Continuous)
• Ability to perform firm grasping with fingers and hands. (Continuous)
• Ability to perform fine manipulation with fingers and hands. (Continuous)
• Ability to reach overhead. (Frequent)
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous)
• Ability to fully use both legs. (Continuous)
• Ability to use lower extremities for balance and coordination. (Frequent)
• Ability to reach in all directions. (Continuous)
• Ability to lift and carry 50 lbs. unassisted. (Infrequent)
• Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent)
• Ability to lift from 36\" to overhead 25 lbs. (Infrequent)
• Ability to exert up to 50 lbs. of force. (Frequent)
• Examples include: To transfer a 100 lb. patient that cannot assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker.
• 20 lbs. of force are needed to push a 400 lb. patient in a wheelchair on carpet.
• 25 lbs. of force are required to push a stretcher with a patient with one hand.
• Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous)
• Ability to see and recognize objects close at hand or at a distance. (Continuous)
• Ability to match or discriminate between colors. (Continuous)
• Ability to determine distance/relationship between objects, depth perception. (Continuous)
• Good peripheral vision capabilities. (Continuous)
• Ability to maintain hearing acuity, with correction. (Continuous)
• Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
• Ability to deal effectively with stressful situations. (Continuous)
• Ability to work rotating shifts. (Frequent)
• Ability to work overtime as required. (Frequent)
• Ability to work in a latex safe environment. (Continuous)
• Ability to maintain tactile sensory functions. (Continuous)
• *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions)
• *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)

Additional Job Description

• Education: High School Degree or Equivalent Work Experience: 1 year

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees