Clinical Quality Lead: RN-Driven Training & Compliance

Automatic Data Processing, Inc.; Hot Springs (AR); On-site; USD 70,000 - 90,000; Full time

Job summary

Healthy Connections, a Federally-Qualified Health Center serving communities across Arkansas, seeks a Clinical Quality Specialist. This RN‑led role audits clinical data, ensures CMS/NCQA/the Joint Commission readiness, and develops targeted training for providers and nursing staff to improve documentation and patient safety.

The ideal candidate brings 3–5 years of clinical nursing and at least 2 years in quality improvement, with CPQH or related credential preferred.

Qualifications

• Active, unrestricted Registered Nurse (RN) license required.
• BSN or related healthcare field highly preferred.
• Minimum of 3–5 years of clinical nursing experience.
• Minimum 2 years in clinical quality improvement, medical auditing, or staff development/instructional training.
• Certified Professional in Healthcare Quality (CPHQ) or related credential strongly preferred.

Responsibilities

• Design, implement, and lead training sessions for physicians and nursing staff to address documentation gaps and quality metrics.
• Analyze clinical quality metrics, audit patient charts, and translate data trends into training initiatives.
• Maintain knowledge of federal, state, and accreditation standards; educate clinical teams on compliance and reimbursement guidelines.
• Partner with clinical leadership to perform root cause analyses and develop educational intervention plans to prevent care gaps.

Skills

EHR data interpretation

Public speaking

Data analysis

Healthcare quality

Education

RN license

BSN preferred

Tools

Quality management software

Data analysis tools

Job description

Healthy Connections, a Federally-Qualified Health Center serving communities across Arkansas, seeks a Clinical Quality Specialist. This RN‑led role audits clinical data, ensures CMS/NCQA/the Joint Commission readiness, and develops targeted training for providers and nursing staff to improve documentation and patient safety.

The ideal candidate brings 3–5 years of clinical nursing and at least 2 years in quality improvement, with CPQH or related credential preferred.