Clinical Quality and Compliance Lead

Ipsen Biopharmaceuticals Inc.; Cambridge (MA); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

401(k) with company contributions

Medical coverage

Dental coverage

Paid time off

Job summary

Ipsen is seeking a Clinical Quality and Compliance Lead within Clinical Development Operations to ensure ongoing compliance with Quality Standards, SOPs, and Health Authority regulations across Ipsen clinical trials.

You will partner with Head Site Management and Monitoring, TA Leads, and the CAPA team to build cluster quality plans, monitor CAPA timelines, and drive root cause analyses and inspection readiness.

Qualifications

• Minimum 8 years in Pharmaceutical Industry with at least 5 years in GXP within clinical research/QA
• Experience in Quality Control and Compliance, CAPA, and RCA processes
• Well-developed knowledge of clinical operations and SOPs governing clinical research activities

Responsibilities

• Contribute to building a long-term cluster quality plan ensuring high-quality delivery and proactive remediation actions
• Liaise with CAPA Manager to identify appropriate CAPA owners and assist RCA investigations
• Support issue owners on CAPA milestones and ensure timely escalation of systemic issues
• Monitor audit/inspection readiness and assist with data requests during inspections

Skills

Quality Assurance

CAPA process

Root Cause Analysis

Audits

Regulatory knowledge

Clinical operations

Stakeholder management

Education

Batchelors Degree in life sciences

Job description

About Ipsen

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society! For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.

Job Description

The Clinical Quality and Compliance Lead is a key role in the Clinical Development Operations function responsible to ensure ongoing compliance to appropriate Quality Standards, Standard Operating Procedures, Health Authority/Country Regulations and guidelines for all Ipsen Clinical Trials. He/she will ensure compliance in strong partnership with Head Site Management and Monitoring and TA Leads. The Clinical Quality and Compliance Lead should be able to work independently and be a strong communicator, leader and team player, with demonstrated ability as a quick learner and problem-solver. This role will Partner with Head Site Management and Monitoring and TA Leads to ensure ongoing compliance to appropriate Quality Standards, Standard Operating Procedures, Health Authority/Country Regulations and guidelines. The Clinical Quality and Compliance Lead should be able to work independently and be a strong communicator, leader and team player, with demonstrated ability as a quick learner and problem-solver contribute in building a Cluster quality plan that aligns the Global Quality priorities and initiatives and that will ensure IPSEN clinical trials are delivered to the highest quality standards and are following all applicable SOP's, laws and regulations. ensure the CDO team is adequately trained and onboarded. Our new colleague should be flexible and able to work independently. collaborate with the Cluster Head, the Clinical Project Managers and the wider study teams, carrying out the clinical trials, across both internal IPSEN/FSP to assure inspection readiness at all times and to be responsive in developing and monitoring effective implementation of CAPAs as a result of regulatory inspection be part of a hardworking, enthusiastic, and committed team eager to deliver and helping to improve the lives of millions of patients.

Main Responsibilities

• Compliance Support Contribute in building a long-term quality plan for the cluster(s), one that ensures high quality delivery of investigator sites and of IPSEN and FSP staff proactively measure and identify compliance risks and define remediation actions to manage those risks (study and site level) supervise progress and confirm effectiveness of remediation plans and conduct QC checks on trials and processes
• Support Clinical Operations roles with quality issues that need to be captured in Quality /Risk Management System:
• Liaise with investigation owner and CAPA Manager to identify appropriate CAPA owner (study specific vs. general/systemic issue)
• Act as a liaison between the record owner and the quality leader; the record owner and the Root Cause Analysis group; the record owner and the CAPA Manager Assist the Investigation Owner and CAPA Manager in the application of structured problem‐solving methodologies in Root Cause Analysis (RCA) investigations in support of the Root Cause Investigation team
• Support Clinical Operations issue owner on logistical aspects of issue resolution: Identifying additional stakeholders if needed to support RCA investigation and resulting actions support discussions with stakeholders Keep oversight on CAPA milestones together with CAPA Manager Timely escalate systemic issues identified during issue discussion to Head Site Management and Monitoring and to Global Quality/QA roles Track quality issues with respect to timelines and affected areas/topics
• Audit & Inspection Support (Study and Site): Monitor audit and inspection announcements to ensure timely involvement of Medical and Clinical Operations SMEs in support of audit and inspection readiness Support Global QA , Head of Site Management and Monitoring and/or TA Heads with document or data requests during internal audits and inspections by engaging appropriate SMEs across R&D Support Global QA , Head of Site Management and Monitoring and/or TA Heads and/or responsible issue owner after audit and inspection on CAPA activities
• Process Governance Support: Work closely with Global Quality to ensure Cluster Quality plans are aligned with Global Quality plans and risk assessments (study and site level) Support CDO Leaders to identify appropriate SME to represent CDO for procedural document review/creation Track ongoing procedural document review/creation activities for timely involvement and completion Work with CDO leaders and cross-functional BPOs on relevant procedural document updates related to CAPA commitments Be accountable for continuous improvement of CDO processes
• Other Local regulatory intelligence: perform impact assessments of new/revised local regulations and provide clear and timely guidance to the teams. Keep local intelligence up to date. Collaboration with business quality: perform local supplier assessments; coordinate annual due diligence update, certification and training of local suppliers. As required, Leads and/or participates in special (cluster and/or global) initiatives as they relate to quality and compliance outcomes May assume additional responsibilities or special initiatives such as ' Quality/Compliance Champion', ''Compliance Subject Matter Expert' or 'Business Process Owner'.

Knowledge & Experience (essential)

• A minimum of 8 years of previous Pharmaceutical Industry experience is required, with at least 5 years of GXP experience within clinical research and development and/or quality assurance.
• Experience in Quality Control and Compliance, Quality Assurance, CAPA process and/or Root Cause Analysis.
• Knowledge of the overall drug development process Well‑developed skills and knowledge of clinical operations business processes and practices (i.e., SOPs governing clinical research activities).
• Experience in quality assurance activities, including audits of clinical investigative sites, systems and vendors, and audits of regulatory submissions is an asset.
• Planning and tracking skills, able to see the big picture, well organized, focused on results, customer focused, capable of managing multiple projects, excellent time management with respect to priorities and self‑management.
• Ability to motivate professional colleagues and stakeholders Proven conflict resolution/management and negotiation skills.
• Demonstrated clarity of communication.
• Demonstrated ability to influence key internal and external stakeholders.
• Experience of the key customers’ business processes and practices Demonstrated ability to deliver a culture of continuous improvement.
• Demonstrated ability to engage with authorities, trade associations and key sites Knowledge & Experience.

Knowledge & Experience (preferred)

• Experience across all Clinical Trial Phases 1‑4 would be preferred.
• Experience in Oncology would be preferred.

Education / Certifications (essential)

• Batchelors Degree in life sciences or a professional degree in life sciences (eg Nursing , Pharmacy)

Education / Certifications (preferred)

• Project Management Certificate (PMP/PRINCE2 etc.)

Language(s) (essential)

• Fluent in English

Language(s) (preferred)

• Fluent in the languages for the countries to be supported at country/cluster level

Compensation

The annual base salary range for this position is $135,000 - $165,000. This job is eligible to participate in our short‑term incentives program.

We are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical coverage, dental coverage, vision coverage, life insurance, disability insurance, short‑term disability insurance, long‑term disability insurance, flexible spending accounts, parental leave, paid time off, a discretionary winter shutdown, well‑being allowance, commuter benefits, and much more.

Inclusion

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.

Ipsen is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

At Ipsen, each employee makes a real impact. Our teams are passionate about what they do because they care about making a difference in patients’ lives. We invest in our employees to support life‑changing projects that create positive impact for patients and society.