Clinical Program Supervisor - Crisis Services

Metropolitan Family Services; Merrionette Park (IL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

HSA employer contributions

Teladoc services

401K employer match

Job summary

Metropolitan Family Services in Merrionette Park, IL, is seeking a full-time Crisis Clinical Program Supervisor to lead the 590 Crisis Program/SASS. The ideal candidate will supervise staff and ensure program quality, with strong community engagement skills.

Required are LCPC or LCSW licensure and a Master’s degree in Social Work or Counseling, plus 5+ years in crisis intervention. Salary ranges from $75,000 to $90,000 annually, with a $2,500 sign-on bonus for new hires.

Qualifications

• Master's degree in Social Work, Counseling or related field from an accredited college or university, required.
• 2+ years of supervisory experience in related field, required.
• Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW), required.
• 5+ years of Crisis Intervention, Counseling, and/or social work experience with increasing levels of responsibility, required.

Responsibilities

• Supervises and coordinates all aspects of the 590 Crisis Program/SASS.
• Maintains quality and quantity of services and plans for client needs.
• Handles personnel matters within the program including hiring, assigning, and terminating staff.
• Develops unit annual and long-range plans.
• Recommends program budgets to their supervisor.
• Ensures integration of multi-service, multi-disciplinary approaches.
• Develops relationships with community groups and agencies.
• Provides after-hours coverage for cases requiring immediate response.
• Requires three on-call shifts per month.

Skills

Community engagement

Consultation skills

Diversity collaboration

Teaching & writing

Education

Master's degree in Social Work or related field

Master's degree in Counseling or related field

Job description

Clinical Program Supervisor - Crisis Services

Job Category: Middle Management

Requisition Number: CLINI005507

• Posted : October 19, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word: COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are now hiring for a full-time Crisis Clinical Program Supervisor to join our Merrionette Park office.

SALARY: The average starting salary for this position will fall in the range of $75,0 00 - $ 90,000 annually. Where candidates fall in this range will be based on skill and experience level.

$2,500 Sign on Bonus for first time employees with MFS! ( $500on the first paycheckand $1,000 after completingsixmonthsof employment)

ESSENTIAL JOB FUNCTIONS:

• Supervises and coordinates all aspects of the 590 Crisis Program/SASS.


• Responsible for maintaining quality and quantity of services. Keeps abreast of client service needs and participates in planning for them.


• Responsible for all personnel matters within program including hiring, assigning, and terminating of staff. Identifies for manager, leadership potential of program staff.


• Participates in developing unit's annual and long-range plan.


• Recommends program budget to their supervisor.


• Ensures appropriate integrations of multi-service, multi-disciplinary, and systems approach to program.


• Develops and maintains contacts with community groups relating to program needs.


• Works collaboratively with community agencies, organizations, and institutions.


• Works collaboratively with other program supervisors in unit to carry out unit goals.


• Provides after-hours coverage for cases that require immediate response.


• All team members are required to complete a minimum of three on-call shifts per month.


• Supervises and develops intern staff in the program.


• Works effectively with diverse staff and service population.


• Other duties as assigned.

QUALIFICATIONS:

• Master's degree in Social Work, Counseling or related field from an accredited college or university, required.


• 2+ years of supervisory experience in related field, required.


• Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW) , required.


• 5+ years of Crisis Intervention, Counseling , and or social work experience with increasing levels of responsibility, required.

ADDITIONAL QUALIFICATIONS:

• Satisfactorily pass all relevant screenings and criminal background checks.

KNOWLEDGE, SKILLS, and ABILITIES:

• Demonstrated superior skills with families or communities.


• Demonstrated competence in consultation, teaching, and writing.


• Ability to work in the community with assigned caseload.


• Ability to work effectively with diverse individuals and groups.

TRANSPORTAIONT/TRAVEL REQUIREMENTS:

• Driving for work required with a personally owned vehicle.

PHYSICAL DEMANDS

While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Some highlights include:

• Medical Coverage, Dental Coverage, and Vision Coverage.


• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.


• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.


• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Qualifications

Skills

Preferred

Analytical Skills

Advanced

Interpersonal Skills

Advanced

Organizational Skills

Advanced

Verbal and Written Communication

Advanced

Education

Required

Masters or better in Counseling Psychology or related field.

Masters or better in Social Work or related field.

Experience

Required

2 years:

Supervisory experience in related field.

5 years:

Experience in Crisis intervention, social work, and or related field.

Licenses & Certifications

Required

Lic Clinical Social Work

Lic Clin Prof Coun

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.