Clinical Product Expert

Profound Medical Inc.; San Francisco (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Profound Medical Inc. is looking for a clinical product expert to support the TULSA Procedure through education, mentoring, and technical collaboration with medical professionals. This role requires deep knowledge and experience in MRI and medical technology, alongside strong communication skills.

The ideal candidate will have a bachelor’s or higher degree in physics or engineering, and be willing to travel extensively. Join us to make a positive impact on patient care and the future of men's health.

Qualifications

• Experience and expertise in MRI, preferably with clinical scanning.
• Technical understanding of medical devices and therapeutic ultrasound.
• Ability to teach complex technical information effectively.

Responsibilities

• Guide physicians and staff during the TULSA procedures.
• Troubleshoot first-of-a-kind situations in the field.
• Assist with patient selection and pre-treatment planning.
• Perform post-treatment case reviews and provide feedback.
• Partner with sales and marketing for customer education.
• Serve as the voice of the customer for technology improvement.

Skills

MRI expertise

Technical experience with medical devices

Communication skills

Team player

Problem-solving abilities

Education

Bachelor’s degree or higher in physics/engineering

Tools

TULSA-PRO system

MRI technologies

Job description

Our mission is to Profoundly change the standard of care by creating a tomorrow where clinicians can confidently ablate tissue with precision; a tomorrow where patients have access to safe and effective treatment options, so they can quickly return to their daily lives. Changing the standard of care is part of our fabric. We are a group of energetic, problem-solvers focused on innovation and looking to change the world. We are changing the paradigm for treating diseases such as prostate cancer by using real-time MR Imaging, thermal ultrasound and close-loop temperature feedback control, to gently ablate the diseased tissue with minimal side effects. If you share our values and want to work in a collaborative results-focused culture and want to make a profound impact in healthcare and your career, here is your chance.

General Accountability

TULSA-PRO clinical product experts support the widespread adoption and utilization of the TULSA Procedure by educating, mentoring, and collaborating with urologists, radiologists, and their staff on the technical and clinical aspects of MRI-guided transurethral ultrasound ablation of the prostate using Profound Medical's TULSA-PRO system.

Duties and Responsibilities

• Guide physicians and staff during TULSA procedures at hospitals and imaging centers in their region based on best practices from expert sites and from the latest clinical literature.
• Troubleshooting first-of-a-kind situations in the field, which requires in-depth understanding of the technology and its application to urology, as well as the humility and confidence to work collaboratively and effectively under pressure.
• Assist physicians with TULSA-PRO patient selection and pre-treatment planning.
• Perform detailed post-treatment case reviews, including analyses of treatment workflow and patient outcomes for the sites they support, identifying rate-limiting steps and areas for improvement to coach physicians and their teams towards more efficient procedures and optimal patient outcomes across a wide variety of prostate disease states.
• Partner with our engineering teams to provide feedback and field testing of new hardware and software features.
• Partner with our sales and marketing teams to educate potential new customers, contribute to patient and physician education events, recommend solutions to streamline the initiation of new sites, and identify areas where we can help existing customers offer TULSA to more patients.
• Serve as the voice of customer in identifying and prioritizing the most impactful areas of improving the technology by developing close relationships with physicians that use TULSA-PRO, and by leveraging their own experience in related disciplines.

Education

Bachelor’s degree or higher in physics/engineering, experience in interventional procedures, or advanced credential (RRA), is an asset.

Certifications

Certification and experience as an MRI technologist

Key Attributes

• Experience and expertise in MRI, preferably including hands-on scanning in a clinical environment (for example as an MRI technologist).
• Technical experience with medical devices in a clinical, research, or industry environment, preferably involving in-bore interventions or therapeutic ultrasound.
• Familiarity with clinical, scientific, and technical advances in the field of MR-guided therapeutic procedures.
• Excellent teacher and communicator of complex technical and medical information in oral, written, and visual formats.
• Team player with a strong work ethic, has the self-motivation and focus to organize and prioritize activities, builds credibility by holding themselves to the highest standards of honesty and personal integrity.
• Ability to build rapport quickly, as well as to establish trust and maintain effective relationships with a wide variety of external and internal stakeholders.
• Has the energy and resilience to be an agent of change by disseminating information and changing the standard of care in men’s health.
• Must have a valid passport and be willing to travel 100% of the time, including nights and weekends, sometimes with short notice.

We thank you for your interest in Profound Medical. Please note only candidates that are short-listed will be contacted.

We strive to promote diversity and equal opportunity in the workplace and encourage applications from all qualified individuals, including those with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require.