Clinical Pharmacy Manager

StartupNWA; Arkansas; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Vision, Dental, Life Insurance

403(b) retirement plan with 5% auto‑de

Paid time off & holidays

Employee discounts for care

Job summary

Community Clinic seeks a Clinical Pharmacy Manager to lead the ambulatory clinical pharmacy team, drive practice standards, and coordinate with primary and specialty care. This leadership role focuses on clinical excellence, program operations, and payer collaboration.

The position reports to a director and involves cross-site tele-pharmacy coverage, Performance in CCM/RPM, and ensuring compliant documentation and billing under CPA with physicians.

Qualifications

• PharmD from ACPE-accredited college.
• Active/unrestricted license or eligibility in Arkansas; in good standing.
• Completion of ASHP PGY-1 residency, OR 3+ years ambulatory clinical practice.
• Board Certified Ambulatory Care Pharmacist (BCACP) or pursuit within 24 months.
• Current BLS; ACLS preferred.

Responsibilities

• Lead ambulatory clinical pharmacy team; set practice standards and oversee operations.
• Supervise pharmacists and pharmacy technicians; coordinate HR with Director.
• Oversee CCM, RPM, APCM documentation and physician billing under CPA.
• Maintain compliance with legal regulations and ensure high-quality care.

Skills

CPA experience

CMR delivery

Clinical leadership

Tele-pharmacy

Education

PharmD (ACPE)

Arkansas licensure or eligibility

ASHP PGY-1 residency or 3+ yrs ambulatory care

BCACP credential

BLS certification

Job description

Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong.

Job Summary

We are seeking a Clinical Pharmacy Manager to join our team! The Clinical Pharmacy Manager serves as the clinical and operational leader of Community Clinic's ambulatory clinical pharmacy team. This is a working clinical leadership role: the manager leads the team's clinical practice standards, program operations, quality measure performance, and integration with primary care, specialty care, and external pharmacy partners, while also managing a reduced patient panel. The schedule for this position full-time, with a schedule Monday - Friday 8:00AM - 5:00 PM

Essential job functions

1. Clinical Practice

Performs all duties of a clinical ambulatory care pharmacist, including:

• Conducts patient consultations under signed Collaborative Practice Agreements (CPA) with supervising primary care physicians — initiating, titrating, modifying, and discontinuing medications; ordering laboratory studies; documenting clinical decisions in the EHR per CPA protocol.
• Provides Comprehensive Medication Reviews (CMRs) for high-risk patients; generates Personal Medication Action Plans; communicates summaries to primary care providers.
• Conducts, or delegates, adherence barrier review for high-risk patients and regimen simplification for patients with Proportions of Days Covered (PDC) <0.80.
• Performs regular review of Remote Physiological Monitoring (RPM) device data and initiates CPA-driven clinical response under physician supervision.
• Delivers cross-site tele-pharmacy visits, providing clinical coverage for physical sites via telehealth infrastructure.
• Maintains scope of practice across all applicable disease states.
• Documents PharmD clinical time toward the per-code minimums for Chronic Care Management (CCM), Advanced Primary Care Management (APCM), and Remote Physiological Monitoring (RPM), supporting physician billing under documented supervision.

2. Clinical Team Leadership

Provides clinical and administrative leadership for the ambulatory clinical pharmacy team. Specifically:

• Holds direct supervisory authority for clinical pharmacists, including performance management, professional development, schedule coordination, and clinical practice review.
• Provides oversight of Pharmacy Technician team.
• Coordinates with Director — in partnership with HR — on interviewing, hiring, firing, coaching, counseling, training, and other employee relations matters in relation to Clinical Pharmacy program.
• Collaborates with Director of Population Health and other leadership on shared workflows.
• Conducts weekly team huddles, monthly case conferences, and annual performance reviews aligned with clinical and quality objectives.
• Mentors the team on clinical practice standards, CPA workflow, CMR delivery, and documentation; identifies and facilitates applicable Board Certification opportunities.

3. Program Operations

Collaborates to direct performance of clinical pharmacy services, including:

• Monitors patients' PDC: adherence gap identification, intervention assignment, and outcome tracking.
• Collaborates with Value-Based Care team to drive performance for HEDIS/PQA medication adherence measure.
• Confirms patient prescription routing to Community Clinic 340B-registered contract pharmacies; investigates and resolves routing gaps; produces monthly organizational 340B benefit reports for leadership.
• Engages cross-functional teams to maintain accurate documentation flow for physician-billed care management codes.
• Ensures program compliance with all relevant legal regulations.

4. External Coordination and Strategic Development

Represents Community Clinic's clinical pharmacy program in external relationships and contributes to program strategic growth:

• Coordinates with supervising primary care physicians on CPA scope, protocol updates, and case-specific clinical decisions; serves as primary clinical liaison between the pharmacy team and the medical staff.
• Builds and maintains relationships with Community Clinic 340B contract pharmacies; coordinates data-sharing agreements for the PDC pipeline; pursues partnerships with other relevant pharmacy networks as opportunities arise.
• Interfaces with PASSE, Medicare Advantage, and other payer quality teams on HEDIS/PQA performance reporting, gap closure activity, and quality bonus attribution.
• Contributes to value-based contract negotiation and renegotiation by providing outcomes data, clinical pharmacy performance metrics, and total-cost-of-care impact analysis, in collaboration with the Director.
• Represents Community Clinic in professional organizations and local/regional forums as needed.
• Identifies and pursues additional grant funding, Notice of Funding Opportunities, and value-based contract enhancements to support program sustainability.

Community Clinic Essential Competencies

• Service: Treats every patient and coworker with empathy, respect, and a genuine desire to help.
• Ownership: Takes responsibility for their actions, follows through on commitments, and upholds high standards even when no one is watching.
• Adaptability: Remains flexible, open to change, and willing to learn in order to meet the evolving needs of our patients, teams, and organization.
• Collaboration: Works together with openness and respect, shares information freely, and supports co-workers to provide seamless, high-quality care.
• Problem Solving: Approaches challenges with curiosity, finds practical solutions, and takes initiative to improve processes and patient experiences.

Required qualifications

Education and Licensure

• Doctor of Pharmacy (PharmD) from an ACPE-accredited college of pharmacy.
• Active, unrestricted license, or demonstrated eligibility for licensure, to practice pharmacy in the State of Arkansas; license in good standing with the Arkansas State Board of Pharmacy.
• Completion of an ASHP-accredited PGY-1 pharmacy residency, OR Minimum of three (3) years of post-licensure clinical pharmacy practice in an ambulatory care, primary care, FQHC, or comparable/more intensive clinical setting.
• Board Certified Ambulatory Care Pharmacist (BCACP) credential from the Board of Pharmacy Specialties. If not held at hire, expected to be obtained within 24 months.
• Current Basic Life Support (BLS) certification; ACLS preferred.

Experience

• Documented experience practicing under a CPA or equivalent collaborative drug therapy management framework, with demonstrated authority to initiate, titrate, and modify medications under physician supervision.
• Demonstrated experience delivering CMR and managing complex chronic disease pharmacotherapy across multiple disease states (diabetes, hypertension, hyperlipidemia, anticoagulation, asthma/COPD).
• Prior experience, or demonstrated knowledge of, supporting or directly contributing to physician-billed care management services (CCM, RPM, APCM, or equivalent), with familiarity with documentation requirements and time-tracking standards.
• Prior team leadership experience: supervising or coordinating pharmacy staff (Pharmacists, residents, students, or technicians); leading interprofessional huddles or case conferences; mentoring clinical practice.

Preferred qualifications

• PGY-2 in Ambulatory Care preferred.
• Prior experience in an FQHC environment, including familiarity with 340B drug pricing, contract pharmacy arrangements, and FQHC-specific reimbursement and billing constraints.
• Experience with population health management tools, PDC dashboards, HEDIS/PQA measure reporting, and value-based contract performance metrics.
• Experience with tele-pharmacy delivery models and remote clinical care.
• Bilingual English/Spanish or other languages reflective of Community Clinic's patient population.

Physical demands

• Position requires the ability to sit or stand for extended periods at a clinical workstation; communicate verbally and in writing; review electronic clinical records on a computer screen for extended periods; and travel between Community Clinic sites as needed.
• No exposure to compounding or sterile preparation activities; no in-house dispensing duties.
• ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Why Work at Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
• Excellent Benefits Package including:
  • Health, Vision, Dental and Life Insurance
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  • Paid Time Off and Holidays
  • Employee Discounts for Care

Monday - Friday 8:00 AM - 5:00 PM
40 - Hours