Clinical Operations Specialist (Bilingual English/Spanish)

Mia Aesthetics; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

On-the-job training

Professional development opportunities

Job summary

Mia Aesthetics is seeking a Clinical Operations Specialist to support administrative, balance payments, and pre-operative clinical duties. The role involves rotating shifts Monday to Friday and on-the-job training.

Key responsibilities include clerical work, handling patient payments, scheduling, and coordinating with the clinical team. Bilingual English/Spanish is required, with opportunities to develop professionally within a growing practice.

Qualifications

• GED or High School Diploma is required.
• Excellent customer service skills and ability to communicate clearly.
• Strong verbal and written communication skills are essential.
• Proficient computer skills and tech-savviness expected.
• Bilingual in English and Spanish required.

Responsibilities

• Performs clerical and administrative roles to support operations.
• Charges and collects payments for surgeries and merchandise; generates daily invoices and balances end-of-day collections.
• Confirms surgical patient appointments via phone and written communication.
• Informs the clinical team of the daily surgery schedule.
• Takes pre-operative photos and processes electronic prescriptions for doctors.
• Performs pre-operative vitals and preliminary physicals for surgeries.
• Verifies paperwork—labs, intake information, and consents—before scheduled surgery date.
• Tracks inventory for surgical and clinical supplies for designated department.
• Performs other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Computer skills

Bilingual English/Spanish

Education

GED or High School Diploma

Job description

Description

At Mia Aesthetics, we are not just leading the way in plastic surgery-we're redefining it.

Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 150,000 satisfied patients, we're on a mission to make beauty accessible to all.

Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.

Be a part of a team transforming lives and supporting dreams every day!

Requirements

The Clinical Operations Specialist will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, balance payments, and clinical pre-operative duties. This role has rotating shifts M-F.

Paid on-the-job training is provided.

• Performs clerical and administrative roles as needed to support operations
• Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.
• Confirms surgical patient appointments via phone call and written communication
• Informs the clinical team of the daily surgery schedule
• Takes pre-operative photos and processes electronic prescriptions for doctors
• In charge of preliminary physical test such as vitals needed the day before all surgeries
• Verifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery date
• Tracks inventory for surgical and clinical accessories/supplies for designated department
• Performs other duties as assigned

Education & Experience

• GED or High School Diploma
• Enjoys working with a high sense of urgency
• Strong customer service skills
• Strong verbal and written communication skills
• Strong computer skills
• Bilingual in English and Spanish required

Mia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.

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