Clinical Operations Data Analyst

Neighborhood Outreach Access To Health

Phoenix (AZ)

On-site

USD 70,000 - 100,000

Full time

8 days ago

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Job summary

Neighborhood Outreach Access to Health (NOAH) in Phoenix, AZ seeks a Clinical Operations Data Analyst to transform clinical, operational, and financial data into actionable insights. You will develop reports and dashboards, validate data, and support decisions to improve patient access, clinical quality, and efficiency.

Responsibilities include building Epic-based reports using Reporting Workbench, Radar, SlicerDicer, and Caboodle; merging data sources; and preparing analyses for leadership and

Qualifications

Bachelor's degree in healthcare-related field.
Minimum of three years of experience in healthcare analytics or BI/reporting.
Experience in an FQHC, community health center, ambulatory care organization, or multisite healthcare system preferred.
Masters degree preferred.
Strong analytical, problem-solving, communication, and data-validation skills.
Proficiency with Epic Reporting Workbench, Radar, SlicerDicer, and related tools.

Responsibilities

Design, build, test, deploy, schedule, and maintain Epic reports and dashboards.
Combine Epic data with other approved organizational data sources for reporting and decision-making.
Develop dashboards/reports related to encounter volume, patient access, scheduling, and provider productivity.
Analyze performance by clinic, service line, payer, patient population, and appointment type.
Validate data from EHR and ensure reports are accurate and consistent.
Prepare recurring and ad hoc analyses for leadership and Board.

Skills

Healthcare analytics experience

Strong analytical

Communication

Data validation

Education

Bachelor's degree in healthcare administration, public health, data analytics, health informatics, business, statistics, or related field

Master's degree

Tools

Epic Reporting Workbench

Radar

SlicerDicer

Analytics Catalog

Crystal Reports

Power BI

SQL

Job description

Job Details

Job Location: NOAH Administration - Phoenix, AZ 85020 Position Type: Full Time Education Level: 4 Year Degree Job Category: Admin - Clerical Must reside in AZ

Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs.

At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career.

Job Summary

The Clinical Operations Data Analyst supports organizational decision-making by analyzing clinical, operational, and financial data. This position develops reports and dashboards, identifies performance trends, validates data accuracy, and provides actionable insights to improve patient access, clinical quality, provider productivity, operational efficiency, and financial performance.

Duties and Responsibilities

Design, build, test, deploy, schedule, and maintain Epic reports, dashboards, extracts, and analytical content using applicable Cogito tools, such as Reporting Workbench, Radar, SlicerDicer, Clarity, and Caboodle.

Combine Epic data with other approved organizational data sources, including clinical, operational, financial, payer, grant, and workforce data, to support accurate reporting, analysis, and decision-making.

Develop and maintain dashboards and reports related to encounter volume, patient access, scheduling, cancellations, no-shows, provider productivity, clinical quality, and financial performance.

Analyze performance by clinic, service line, provider, payer, patient population, and appointment type.

Monitor results against budgets, productivity expectations, quality goals, and organizational benchmarks.

Identify trends, performance gaps, operational risks, and improvement opportunities.

Support provider capacity, staffing, scheduling, and clinical FTE analysis.

Assist with quality reporting, including UDS, population health, care gaps, value-based care, and grant requirements.

Validate data from the electronic health record and other systems to ensure reports are accurate and consistent.

Develop standardized metric definitions, calculation methods, and reporting documentation.

Prepare recurring and ad hoc analyses for leadership, committees, and the Board of Directors.

Partner with clinical, operational, quality, finance, and information technology teams to support performance improvement initiatives.

Present findings in a clear and actionable format for technical and nontechnical audiences.

Maintain confidentiality and comply with HIPAA, data security, and organizational policies.

Qualifications Required Skills and Knowledge

Demonstrated competence using Epic Reporting Workbench, Radar, SlicerDicer, Analytics Catalog, registries, Crystal Reports, or equivalent reporting tools.

Working knowledge of UDS Mapper, Electronic Handbooks, Preliminary Reporting Environment, patient-level UDS submission workflows, and HRSA reviewer response processes.