Clinical Operations Area Director

Powerback; Lowell (MA); On-site; USD 120,000 - 130,000; Full time

Job summary

PowerBack Rehabilitation is seeking a Clinical Operations Area Director (PT/OT/SLP) to lead operations across New Hampshire, Connecticut, and Massachusetts. You will drive efficiency, profitability, and quality of care in multiple sites, while partnering with clinical and business teams.

The ideal candidate holds a valid PT/OT/SLP license, has a Master’s degree in PT/OT/SLP or related field, and at least five years in rehabilitation with two in management.

Qualifications

• Valid PT/OT/SLP license required.
• Master's degree in Physical Therapy, Occupational Therapy or Speech Therapy (or related field) required.
• US degree equivalence evaluation for foreign degrees.
• Minimum five years rehabilitation experience; two years in management/administration.
• Patient care experience within the last 2–3 years is preferred.

Responsibilities

• Oversees all area clinical operations and directs staff performance.
• Ensures evidence-based care and adherence to standards in all sites.
• Reviews monthly outcomes and supports staff to improve results.
• Supports staff development and coaching, including staff orientation and mentorship.
• Maintains ethical and compliant service delivery across sites.
• Coordinates marketing of rehabilitation services in the region with Business Development.
• Ensures budgetary goals and financial performance are met.

Education

PT/OT/SLP license

Master's in PT/OT/SLP or related

Master's + Bachelor's in PT/OT/SLP or related field

Bachelor's in PT/OT

US degree evaluation if foreign

5+ years rehab experience

2+ years management/administration

Job description

Overview

Clinical Operations Area Director

New Hampshire, Connecticut, Massachusetts.

Physical Therapist, Occupational Therapist, Speech Therapist

At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.

With over four decades of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.

Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.

Why Powerback?

• Benefits:We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.
• Paid Time Off: We offer generous paid time off to Full-Time and Part-Time team members.
• Support for New Grads:Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
• Continuing Education:Keep growing with free CEUs through Medbridge.
• H-1B Visa & Relocation Assistance:We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.
• Perks at Powerback:Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program.

Responsibilities

The Clinical Operations Area Director PT/OT/SLP is responsible for efficient and profitable management of Genesis Rehab Services' operations. This position is also responsible for marketing rehabilitation services in the region. The Clinical Operations Area Director PT/OT/SLP monitors the standards of clinical services being delivered and maintained in all sites of service.

1. 1. Oversees and directs management of all area clinical operations.
2. 2. Insures accountability to the provision of evidence based care and adherence to care delivery standards.
3. 3. Reviews monthly department and individual therapist outcomes and supports staff in identifying strategies to improve outcomes as needed.
4. 4. Assists therapy staff in identifying and removing barriers to treatment and providing clinical education to meet the needs of the patient.
5. 5. Takes responsibility for the development and support of all staff in their Area to include rounding, second- tier rounding, coaching and mentoring.
6. 6. Monitors the standard of clinical services being delivered and maintained in all sites and insures an ethical and compliant product is being delivered.
7. 7. Reviews strategic plans with senior management to achieve the goals of Genesis Rehab Services, and ensures that policies and procedures of the company are consistently followed.
8. 8. Conducts Director of Rehab meetings on a regular basis to communicate, develop and remove barriers to patient care and increase customer satisfaction.
9. 9. Assumes responsibility for marketing the services of Genesis Rehab Services within the assigned area in conjunction with Business Development.
10. 10. Accepts responsibility for meeting budgetary goals and financial P-L for the assigned area.
11. 11. Meets clinical education needs of their Area.
12. 12. Assures compliance (CI - Quality) in their Area.
13. 13. Assumes responsibility for and participates in Area corporate integrity investigations and quality audits in conjunction with the compliance department and other departments as necessary.
14. 14. Ensures appropriate levels of staff to meet patient and customer needs. Ensures that customer expectations are being met and monitors satisfaction levels; creates monthly reports for customers and schedules quarterly in-person meetings.
15. 15. Assures new contracts are initiated according to GRS standards in conjunction with Business Development.
16. 16. Acts as a resource to the Director of Rehab for the performance appraisal and clinical performance management of staff.
17. 17. Assists with clinical orientation and ensures that there is a quality orientation process for new rehab staff.
18. 18. Oversight of the operations of student placements.
19. 19. Upholds the GRS Promises: be ethical
20. 20. Performs other related duties as required.

be respectful

• I will treat others in the way I would like to be treated. I will appreciate and respect others' beliefs, and I will cherish our diversity.

be accountable

• I will take responsibility for myself in my actions and my quality of work. I will hold others to those same standards.

be actively engaged

• I will make a conscious effort to be a leader in our community. I will actively check email and will check RehabCentral regularly to keep up-to-date on important information, and I will encourage my staff to do the same.
• I will be aware of and utilize the numerous resources available to me as a manager and an employee.

take pride in my work - my company

• I will be proud of the work I have done each and every day. I will always represent my company in a positive, professional manner both inside and outside of work.

embrace change

• I understand that change is a necessary part of life. I will approach change with a positive attitude and a determination to succeed, and my actions will serve as an example for my staff. I will attentively guide my staff through changes and support them in overcoming obstacles.

communicate compassionately

• I will communicate in an appropriate, professional and timely manner, and I will provide explanations along with my instructions. I will promote open, two-way communication between employees at all levels. I will strive to be an active listener by making an effort to hear not just the words another person is saying but, more importantly, understand the total message being conveyed.

be supportive - approachable

• I will offer encouragement and support for my staff and will be constructive when giving feedback. I will view mistakes as opportunities to teach, not to criticize. I will regularly round with my staff on a one-on-one basis to discuss what is going well and what is not, and I will attentively respond to concerns.

facilitate growth

• I will encourage growth for my staff, my company and myself. I will help my staff work toward their professional goals by showing them the abundant resources our company has to offer. I, too, will work to further develop myself as a leader and a professional. I understand that by fostering an environment where employees can grow, I will be developing the future leaders of the organization who will be vital to the successful growth of the company as a whole.

celebrate

• I will contribute to a positive work environment where my team members and I enjoy coming to work and celebrating each other's successes.

Qualifications

1. 1. They must have a valid Physical Therapy, Occupational Therapy or Speech Therapy license in one of the state(s) of practice, or proof of license and eligibility.
2. 2. They must have a Master's degree in Physical Therapy, Occupational or Speech Therapist ; or
3. 3. They must have a Master's degree in a Physical Therapy, Occupational Therapy related field in addition to a Bachelor's degree in Physical Therapy/Occupational Therapy or
4. 4. They must have a Bachelor's degree in Physical Therapy, Occupational Therapy plus 5 years of progressively responsible PT or OT experience.
5. 5. The qualifying Physical Therapy or Occupational Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy or Occupational Therapy.
6. 6. Must have a minimum of five years experience in rehabilitation, two of which have been in management and administration.
7. 7. Patient care experience within the last 2-3 years is required.

USD $120,000.00 - USD $130,000.00 /Yr.