Clinical Nutrition Tech

Corewell Health; Troy (MI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Comprehensive benefits

On-demand pay program

Discounts directory with deals

Job summary

Corewell Health’s Nutrition team is seeking a part-time specialist to support patient meal planning and education. You will screen nutrition risk, coordinate menu selections, and educate patients with moderately complex diets while maintaining accurate patient data in our software.

The role includes answering calls, handling messages, and assisting dietitians as needed. Strong customer-service experience, high-volume call center exposure, and EMR knowledge are preferred.

Qualifications

• High School Diploma or equivalent required.
• 2 years of relevant customer-facing service on phone or in person; customer service/managed health care.
• Elevated diet and nutrition software knowledge.
• Strong time management and organizational skills; risk mitigation.
• Preferred: experience in high-volume call center and EMR.
• CRT credentials and 90 days to obtain certifications.

Responsibilities

• Assist with meal selection using the menu program while enforcing restrictions and nutrition guidelines.
• Screen patients for nutrition risk, collect diet history, allergies, and food preferences.
• Maintain accurate patient information in the electronic records.
• Communicate with patients, families, and dietitians regarding special needs and nutrition risk.
• Assemble tray tickets based on diet orders.
• Perform clerical duties including answering calls, taking messages, typing, faxing, and filing.
• Respond to patient meal questions and provide product and service information.

Skills

Customer service

Phone support

Time management

Organizational skills

Risk mitigation

EMR experience

Call center experience

Education

CRT-Accredited Food Handler

CRT-Accredited Food Allergy Certificate

CRT-Accredited Food Protection Manager

Tools

Electronic Medical Record (EMR) systems

Job description

Job Summary

Join our team at Corewell Health and make a difference in the lives of our patients every day. As part of the nutrition team, you'll assist with the care of our patients by answering phone calls from customers and care teams. You'll screen patients for nutritional risk, coordinate menu selection, and educate those with moderately complex diets. You'll also maintain patient information in our software program, ensuring that their nutritional needs are always met.

Essential Functions

• Assists with meal selection utilizing appropriate menu program while stressing appropriate restrictions and good nutrition.
• Screens patients regarding nutrition risk, obtains diet history, allergies, food preferences.
• Accurately maintains pertinent patient information.
• Communicates with patient/family members, confers with the dietitian regarding special patient needs, nutrition risk, etc...
• Assembles appropriate tray tickets based on diet orders.
• Performs clerical duties, which may include answering phone calls, taking messages, typing, faxing and filing.
• Answers phone calls for patient meal choices and provides product and service information

Qualifications

• Required High School Diploma or equivalent
• 2 years of relevant experience Customer-facing service on phone or face to face; customer service and/or managed health care, Elevated diet and Nutrition software knowledge, Time management, organizational and risk mitigation skills Required
• High volume call center and Electronic Medical Record experience Preferred
• CRT-Accredited Food Handler - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required And
• CRT-Accredited Food Allergy Certificate - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required Or
• CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required

Physical Demands

• Pallet to Waist (6\" from floor) > 5 lbs: Occasionally up to 30 lbs
• Waist to Waist > 5 lbs: Occasionally up to 30 lbs
• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 30 lbs
• Waist to Overhead > 5 lbs: Seldom up to 10 lbs
• Bilateral Carry > 5 lbs: Occasionally up to 25 lbs
• Unilateral Carry > 5 lbs: Occasionally up to 10 lbs
• Pushing Force > 5 lbs: Occasionally up to 30 lbs
• Pulling Force > 5 lbs: Occasionally up to 25 lbs
• Sitting: Occasionally
• Standing: Frequently
• Walking: Frequently
• Forward Bend - Standing: Occasionally
• Forward Bend - Sitting: Seldom
• Trunk Rotation - Standing: Occasionally
• Trunk Rotation - Sitting: Seldom
• Squat: Seldom
• Stair Climbing: Seldom
• Ladder Climbing: Seldom
• Crawling / Kneeling: Seldom
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Seldom
• Handling: Occasionally
• Forceful Grip > 5 lbs: Occasionally
• Forceful Pinch > 2 lbs: Occasionally
• Finger/Hand Dexterity: Frequently
• Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom
• Color Vision (Ishihara) Test [None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Troy Hospital - 44201 Dequindre Rd - Troy

Department Name

Nutrition - Troy Hosp

Employment Type

Part time

Shift

Evening (United States of America)

Weekly Scheduled Hours

0.04

Hours of Work

10:30 a.m. to 7 p.m.

Days Worked

Monday to Friday

Weekend Frequency

Every other weekend

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.