Clinical Nurse Supervisor - Care Management Lead

Good Shepherd Services, Ltd; New York (NY); Hybrid; USD 110,000 - 120,000; Full time

Job summary

Good Shepherd Services, Ltd in Bronx, NY is seeking a Nurse Supervisor to oversee the daily Care Management unit and coordinate services for assigned members. You will work closely with Care Managers to ensure effective care delivery and regulatory compliance.

The role is onsite with hybrid options, offers 35 hours per week, and reports to the Director of Nursing. Salary ranges from 110k to 120k, reflecting experience and education; NY RN license is required, BSN preferred, with travel to

Qualifications

• Active NYS RN license required.
• Associate Degree in Nursing required; BSN strongly preferred.
• Minimum 2–3 years of direct clinical practice in Family Health, Pediatrics, or Primary Care.
• Minimum 2–3 years of supervisory experience overseeing clinical professionals.
• Experience in Care Management and Care Coordination preferred.
• Strong knowledge of child welfare, developmental disabilities, mental health, and/or primary healthcare systems.
• Proficient in Microsoft Excel, Word, Outlook; experience with EHRs.
• Experience in service coordination, including information sharing, linkage and referrals to community resources.
• Willingness to travel to community sites.

Responsibilities

• Carry an active caseload as required.
• Provide supervisory support to the Nurse Care Management Team.
• Conduct individual and group supervision sessions; evaluate supervisees regularly.
• Monitor Care Managers’ work with children and families through team meetings and check-ins.
• Demonstrate leadership to support staff development.
• Provide direct care management in the absence of staff.
• Coordinate audit preparation and execution.
• Collect, analyze, and present data for the Director of Nursing.
• Oversee identification/enrollment of eligible members from agency programs.
• Assist in developing community support networks for families.
• Collaborate with teams across agency programs.
• Complete special projects as requested by the Director of Nursing.
• Ensure timely completion of 29-i documentation and regulatory requirements.
• Perform additional duties as assigned.
• Provide comprehensive training for new staff and ongoing training; ensure QA standards.

Skills

Child welfare knowledge

Administrative skills

Communication skills

Travel readiness

Education

Associate Degree in Nursing

Bachelor’s Degree in Nursing (BSN)

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

EHR systems

Job description

Good Shepherd Services, Ltd in Bronx, NY is seeking a Nurse Supervisor to oversee the daily Care Management unit and coordinate services for assigned members. You will work closely with Care Managers to ensure effective care delivery and regulatory compliance.

The role is onsite with hybrid options, offers 35 hours per week, and reports to the Director of Nursing. Salary ranges from 110k to 120k, reflecting experience and education; NY RN license is required, BSN preferred, with travel to