CLINICAL NURSE NAVIGATOR-CANCER CENTER

Cook County Government; Chicago (IL); On-site; USD 75,000 - 95,000; Full time

Job summary

Cook County Government's Cancer Center at John H Stroger Hospital in Chicago seeks a Clinical Nurse Navigator to provide concierge-level support, coordinating information flow and patient care across the cancer care continuum.

The role involves evaluating patient concerns and medical history, referring to and scheduling with physicians, and prioritizing urgent needs to connect patients with essential services. 8:00 AM - 4:00 PM, full-time, on-site.

Responsibilities

• concierge level customer service to ensure patients receive pertinent information and understand the complete care continuum
• assesses patients based on their own evaluation and responses to questions
• refers and schedules patients to doctors and specialty service in accordance with clinical conditions
• prioritizes level of urgency and determines essential needs and available resources
• provides callers with advice on self-management and circumstances to watch for

Job description

CLINICAL NURSE NAVIGATOR-CANCER CENTER

Job Number: 00139598

Job Description

Job Posting

Posted: Sep 24, 2026, 2:27:51 PM Closing Date: Oct 9, 2026, 4:59:00 AM Full-time Shift Start Time : 8:00 A.M. Shift End Time : 4:00 P.M.

Organization

Health and Hospital Systems

Location: John H Stroger Hospital - Chicago, IL

Department: Cancer Center

Shift: Days 8:00 AM - 4:00 PM

Salary is commensurate with years of experience indicated at time of application submittal. Experience not disclosed or documented at the time of application will not be considered for initial step placement.

Job Summary

Non - Union

Under the administrative direction of the Director of Operations, CCH Cancer Programming & Initiative and clinical oversight with the Nursing Leadership, the Clinical Nurse Navigator is the first point of contact with the CCH Cancer Center. This position provides a concierge level customer service to ensure patients receive pertinent information and understand the complete care continuum process. This position evaluates, assesses, and documents patients' concerns, symptoms, and pertinent medical history. Assess patients based on the patient's own evaluation and responses to questions. Refers and schedules patients to doctors and specialty service in accordance with clinical conditions. Prioritizes level of urgency and determines essential needs and available resources. When appropriate provides callers with advice on self-management and circumstances to watch for. Performs outbound follow