Clinical Nurse Manager - Endoscopy & Pain Center

Beth Israel Lahey Health; Plymouth (MA); On-site; USD 125,000 - 188,000; Full time

Job summary

Beth Israel Lahey Health is seeking an experienced Nurse Manager to oversee the Endoscopy and Pain Center units. You will lead daily operations, drive clinical excellence, and foster a patient-centered culture while partnering with interdisciplinary teams.

The role emphasizes staff development, scheduling, quality improvement, and budgeting for the Procedural Services, with required BSN and Massachusetts RN licensure, ACLS/BLS, and a track record of leadership in a similar clinical setting.

Qualifications

• 3–5 years of Procedural Services nursing experience.
• 3–5 years of leadership experience (charge nurse, clinical leader, or comparable role).
• Prior management experience in a similar clinical environment.
• Strong interpersonal, communication, and organizational skills.
• Ability to lead through influence, motivate teams, and promote accountability.

Responsibilities

• Promotes and models the philosophy, mission, goals, and objectives of the institution and nursing department.
• Oversees the daily operations and workflow of the Procedural Services unit.
• Coordinates and integrates patient care across departments for seamless delivery.
• Develops, implements, and evaluates policies to support high-quality patient care.
• Leads regulatory and accreditation preparedness to maintain excellence and compliance.
• Oversees HR activities including hiring, onboarding, evaluations, corrective actions, and terminations.
• Ensures competent, staffed clinical teams at all times.
• Assesses staff competence and designs orientation and ongoing training with Staff Education.
• Prepares and manages staff scheduling, including Kronos oversight.
• Supports continuous quality improvement and performance assessment initiatives.
• Maintains quality control programs and key clinical indicators.
• Champions service-excellence strategies to enhance patient/family experience.
• Plans for new services, space needs, and resources across departments.
• Develops, manages, and monitors unit budgets.
• Participates in equipment selection and understands manufacturer guidelines.
• Understands billing processes and expense management.

Skills

Leadership experience

Staff management

Interpersonal skills

Communication

Organizational skills

Influence leadership

Education

BSN

Master’s degree encouraged

Tools

Kronos Time and Attendance

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

40 hpw; Monday - Saturday; 24/7 responsibility for unit

Job Description

Nurse Manager – Endoscopy & Pain Center

Join our team and lead with purpose.

We are seeking an experienced and dynamic Nurse Manager to oversee the daily operations, clinical excellence, and patient-centered culture of our Endoscopy and Pain Center units. This role is ideal for a collaborative, forward-thinking leader who is passionate about staff development, operational efficiency, and delivering exceptional patient care.

Position Overview

The Nurse Manager provides strategic and operational leadership to ensure safe, high-quality care across the procedural environment. This leader champions our mission, values, and service standards while cultivating a supportive and accountable team culture. The Nurse Manager partners closely with interdisciplinary teams, guides clinical practice, and drives continuous improvement initiatives that elevate both patient outcomes and staff satisfaction.

Key Responsibilities

Leadership & Department Operations

• Promotes and models the philosophy, mission, goals, and objectives of the institution and the nursing department.
• Oversees the daily operations and workflow of the Procedural Services unit.
• Coordinates and integrates patient care services across departments to ensure seamless care delivery.
• Develops, implements, and evaluates policies, procedures, and best practices that support high-quality patient care.
• Leads regulatory and accreditation preparedness to maintain excellence and compliance.

Staff Management & Development

• Oversees all human resource activities including hiring, onboarding, performance evaluations, corrective actions, and terminations.
• Ensures competent, qualified, and appropriately staffed clinical teams at all times.
• Assesses staff competence and participates in designing orientation, in-service training, and ongoing educational programs in collaboration with Staff Education.
• Prepares and manages staff scheduling, including daily Kronos Time and Attendance oversight.

Quality, Safety & Patient Experience

• Encourages a culture of continuous quality improvement and actively participates in performance assessment initiatives.
• Maintains quality control programs and monitors key clinical indicators to drive excellence in care delivery.
• Champions service-excellence strategies to enhance the patient and family experience.
• Supports strategic planning for new services, space needs, and resources for multiple departments.

Financial & Business Responsibilities

• Develops, manages, and monitors the unit’s salary and operational budgets.
• Participates in equipment selection and maintains familiarity with manufacturer-recommended use.
• Demonstrates understanding of business operations including billing processes and expense management.

Required Experience, Knowledge & Skills

• 3-5 years of recent Procedural Services nursing experience.
• 3-5 years of recent leadership experience (charge nurse, clinical leader, or comparable role).
• Prior management experience in a similar clinical environment.
• Strong interpersonal, communication, and organizational skills.
• Ability to lead through influence, motivate teams, and promote a culture of accountability.

Education

• Bachelor of Science in Nursing (BSN) required
• Master’s degree strongly encouraged

Licensure & Certifications

• Current Massachusetts RN license
• ACLS and BLS required
• Specialty certification preferred

Note This description reflects key responsibilities and qualifications but is not an exhaustive list of all duties required of the position.

Pay Range

$125,000.00 USD - $188,000.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled