Clinical Nurse II-Transfer Center-FT Day Shift

UC Irvine; Orange (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

UCI Health is seeking a Transfer Center RN Coordinator to facilitate patient access across enterprise locations. You will combine clinical judgment with communication and customer service to support safe transfers and appropriate placement.

Working with the Capacity Command Center, you will coordinate with referring facilities, physicians, and bed management to ensure right patient, right bed, right time. NIHAC-compliant and trauma-capable setting.

Qualifications

• Minimum of 5 years nursing experience in Adult ICU or ED.
• Strong knowledge of Joint Commission, CMS, CDPH, and EMTALA requirements.
• Excellent customer service and communication skills.
• Ability to manage multiple concurrent projects and maintain pace.
• Knowledge of hospital capabilities and care coordination.

Responsibilities

• Coordinate safe, timely patient access into and across UCI Health locations.
• Serve as primary contact for referring facilities and facilitate clinical decision-making.
• Collaborate with CCC Medical Director and interdisciplinary teams to optimize throughput.
• Document actions accurately in appropriate systems and maintain composure under pressure.

Skills

Regulatory knowledge

Customer service

Multi-priority management

Critical care nursing

Communication skills

Education

Bachelor of Science in Nursing

Current California RN license

Tools

Epic

MS Office

Job description

Who We Are

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties. As Orange County’s only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Your Role on the Team

Position Summary:

The Transfer Center RN Coordinator is a key member of the UCI Health Capacity Command Center (CCC), responsible for facilitating safe, timely, and appropriate patient access into and across UCI Health enterprise locations. Serving as a primary point of contact for referring facilities, the Transfer Center RN Coordinator combines strong clinical judgment with exceptional communication and customer service to support a responsive and coordinated transfer experience. The incumbent works in partnership with the CCC Medical Director and interdisciplinary teams to facilitate clinical decision-making, appropriate patient placement, and effective use of system capacity. The role requires knowledge of hospital capabilities and scopes of service, the ability to manage multiple priorities and complex clinical situations, and effective communication across referring and receiving teams. Through clinical expertise, collaboration, and service excellence, the RN Coordinator supports continuity of care and the UCI Health Capacity Command Center’s commitment to the right patient, right bed, right location, and right time.

What It Takes to be Successful

Required Qualifications:

• Strong knowledge of Joint Commission, CMS, CDPH, and EMTALA requirements


• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties


• Must possess complete understanding of acuity levels for specific patient population especially ICU


• Must demonstrate excellent customer service skills


• Minimum of 5 years recent nursing experience in Adult ICU or Adult ED


• Current California RN license


• Bachelor of Science in Nursing


• Advanced computer literacy and proficiency in MS Office Products (Word, Excel, PowerPoint, Access, Teams, Sharepoint) with the ability to run various reports


• Ability to manage multiple concurrent projects and maintain a work pace appropriate to the workload


• Ability to establish and maintain effective working relationships across the Health System


• Ability to effectively manage high-stress, time-sensitive telephone communications with clinicians, maintain composure and professionalism, and accurately document relevant information and actions in the appropriate systems in a timely manner.

Preferred Qualifications:

• Prior Transfer Center Experience


• Previous Case Management experience


• Minimum of 6 months of Transfer Center experience


• Knowledge of University policies and procedures


• Experience with Epic


• CCM, ACM or Case Management credentialing

Licenses and Certifications:

• Registered Nurse


• Basic Life Support


• Advanced Cardiac Life Support

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan


• Employment Misconduct*


• Legal Right to Work in the United States


• Vaccination Policies


• Smoking and Tobacco Policy


• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act


• E-Verify


• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at [e-mail] or at [phone], Monday - Friday from 8:30 a.m. - 5:00 p.m.

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization