Clinical Nurse - General Peds Clinic

Phoenix Children's; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

Phoenix Children's is seeking an experienced Registered Nurse for Ambulatory Pediatrics (Complex Care) in Phoenix to join a collaborative outpatient team. The role focuses on telephone triage, care coordination, and in-clinic support in a busy pediatric clinic.

You will work with families of medically complex children, coordinating with multiple specialists and community resources to promote optimal health outcomes and safe transitions of care.

Qualifications

• Active RN license
• 2+ years pediatric nursing experience
• Ambulatory pediatric experience preferred (inpatient acceptable)

Responsibilities

• Telephone triage and care coordination (approx. 90%)
• Coordinate care with specialists, hospitals, and community resources
• Support clinic visits with patient/family education, device care (trachs, feeding tubes, G-tubes) and specimen collection
• Partner with providers and interdisciplinary teams to support medically complex patients

Skills

RN license

Pediatrics

Job description

Position Details: Department: PCMG-MAIN | General Pediatrics
Location: Phoenix
Shift: Mon-Fri, (Days Vary), Days, 8am-5:30pm
Category: Nursing
Posting #: 1067000
Employee Type: Full-Time

Position Summary

Posting Note: Registered Nurse – Ambulatory Pediatrics (Complex Care)
Schedule: Monday–Friday, 8:00 AM–5:30 PM
Setting: Ambulatory Pediatric Clinic

Role Summary

Join a collaborative ambulatory pediatrics team caring for children and adolescents with primary care and complex medical needs, including chronic and technology-dependent conditions. This role focuses primarily on telephone triage and care coordination, with some in-clinic support.

Key Responsibilities

• Telephone triage and care coordination (approx. 90%)
• Coordinate care with multiple specialists, hospitals, and community resources (specimen taking not much direct care)
• Support clinic visits including:
  • Patient/family education
  • Care of medical devices (e.g., trachs, feeding tubes, G-tubes)
  • Specimen collection
• Partner with providers and interdisciplinary teams to support medically complex patients

Qualifications

• Active RN license
• 2+ years pediatric nursing experience
  • Ambulatory preferred; inpatient acceptable
  • Experience with medically complex or special-needs pediatric patients
  • Comfortable managing life-sustaining devices

Ideal Candidate

• Resourceful, organized, and solution-focused
• Confident communicator who collaborates across teams
• Strong clinical judgment in a fast-paced outpatient environment

This position, in collaboration with the healthcare team, patient, and family, coordinates and promotes patient health utilizing evidence-based practice in the delivery of professional nursing care across the care continuum. This position advocates for the patient and family adhering to nursing and medical plans of care, regulatory standards, and organizational values.

Position Duties

Utilizes multiple platforms to complete a nursing assessment of patients and their families consistent with age and condition, including physical, psychological, social, developmental, and educational factors. Synthesizes and analyzes data to determine nursing diagnoses, prioritize needs, and develop a nursing plan of care.

Implements plans of care in accordance with regulatory and organizational policies, procedures, and guidelines. Provides health education related to health promotion and the management of acute and chronic health conditions including skills required to maintain and restore health. Coordinates care and manages care transitions within the organization and the community, working collaboratively with the healthcare team, patient, and family to promote positive outcomes and prevent complications. Advocates for patients and families, offering support and guidance related to navigating ambulatory services and processes, resource management, and community-based services. Partners with patients and families to establish realistic goals and expectations.

Continually evaluates patient understanding and response to the plan of care. Shares observations and assessment outcomes with healthcare team, patient, and family to ensure timely communication and understanding of health status, progress, and ongoing needs. Modifies nursing diagnoses and plan of care based on re-evaluation. Documents in the medical record.

Facilitates the delivery of safe patient care, monitoring quality and regulatory indicators, and working with leaders to identify process improvement opportunities. Supervises patient care activities of assigned team members and delegates activities appropriate to knowledge, skill, and competency. Provides timely feedback and review of care delivery to ensure maintenance of patient safety, infection control procedures, therapeutic environment, and team members performance level, maintaining confidentiality as appropriate.

Contributes to the team effort by accomplishing required activities within established parameters to ensure compliance with all applicable medication, storage, and documentation standards, regulations, and requirements.

Fosters a positive learning environment by modeling best practices and patient-centered care while providing guidance, training, and support to students and new employees through mentorship, clinical instruction, and knowledge sharing.

Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable