Clinical Navigator PRN | Tulsa Rehab

PAM Health, LLC; Tulsa (OK); On-site; USD 52,000 - 76,000; Full time

Job summary

PAM Health, LLC is seeking a Clinical Navigator to act as the face of the hospital, meeting patients and guiding them through rehab planning. You will work under the Director of Business Development to build referral networks and ensure smooth admission processes across the care continuum.

The role emphasizes strong relationship-building with patients, families, physicians, and payers, plus contributing to program development and quality improvements within the post-acute care setting.

Qualifications

• Degree in a health-related field from an accredited college or university.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Prior marketing and/or rehabilitation/LTACH experience preferred.
• Must have a minimum of two years’ experience in the designated field of license.

Responsibilities

• Works under the direction of the Director of Business Development.
• Cultivates referral relationships and manages assigned territory.
• Completes patient assessments and makes sales contacts; analyzes referral and admission data.
• Collaborates with Admissions Manager, admissions staff, nursing and other internal/external staff to facilitate referrals.
• Provides feedback for program development and quality improvement related to customer service, referral/admission process, and satisfaction.
• Develops and maintains relationships with prospective patients, family members, physicians, ICU/floor nurses, discharge planners, case managers and payer representatives.

Education

Degree in a health-related field from an accredited college or university

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy

Prior marketing and/or rehabilitation/LTACH experience preferred

Minimum of two years’ experience in the designated field of license

Job description

Overview

Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!

Responsibilities

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Qualifications

• Education and Training: Degree in a health-related field from an accredited college or university preferred. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
• Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.

About PAM Health

PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.PAMHealth.com for a comprehensive look at how we’re able to positively impact our local communities.

PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person’s actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.