Clinical Navigator PRN | Tulsa Rehab

PAM Health Rehabilitation Hospital of Tulsa; Tulsa (OK); On-site; USD 50,000 - 70,000; Full time

Job summary

PAM Health Rehabilitation Hospital of Tulsa is seeking a Clinical Navigator to be the face of our hospital, building trusted relationships with patients, families, physicians, and referral sources. In this role, you will cultivate referral relationships, manage assigned territory, and coordinate patient assessments to support admissions.

Reporting to the Director of Business Development, you will collaborate with the Admissions Manager, nursing staff, case managers, and payer representatives to

Qualifications

• Degree in a health-related field from an accredited college or university.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy.
• Minimum two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.

Responsibilities

• Cultivates referral relationships and manages assigned territory.
• Completes patient assessments and conducts sales contacts.
• Collaborates with Admissions Manager, nursing staff, and payer representatives to facilitate referrals.
• Provides feedback for program development and quality improvement initiatives related to customer service and admissions.
• Maintains excellent relationships with prospective patients, families, physicians, discharge planners, case managers, and payers.

Skills

Relationship building

Communication

Marketing experience

Education

Health-related degree

Current licensure in nursing/RT/PT/OT/SLT

Job description

Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

• Education and Training: Degree in a health-related field from an accredited college or university preferred. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
• Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.