Clinical Navigator- FT Weekends | Tavares Rehab

PAM Health Rehabilitation Hospital of Tavares; Florida; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

EAP

FSA/HSA

Life & disability

Tuition assistance

401(k)

Paid time off

Referral bonus

Job summary

PAM Health Rehabilitation Hospital of Tavares in Florida is seeking a Clinical Navigator to be the face of the hospital. This full-time, in-person role focuses on cultivating referral relationships, managing a territory, and guiding patients through rehab admission while coordinating with the care team.

The ideal candidate has a health-related degree, applicable licensure, and at least two years of relevant experience, with LTACH/marketing experience preferred.

Qualifications

• Health-related degree from an accredited college or university.
• Current licensure in nursing, respiratory, physical, occupational, or speech therapy.
• Minimum two years' experience in the designated field; rehab/LTACH and marketing preferred.

Responsibilities

• Cultivates referral relationships and manages assigned territory.
• Completes patient assessments and makes sales contacts.
• Analyzes referral and admission data for territory optimization.
• Collaborates with Admissions and nursing staff to facilitate referrals.
• Provides feedback for program development and quality improvement.
• Maintains relationships with physicians, case managers, and payer reps.

Skills

Relationship building

Territory management

Referral analysis

Sales outreach

Education

Health-related degree

Licensed in nursing or therapy fields

Job description

This is an in-person position. Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It's no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!

Schedule: Friday- Sunday with a Monday morning (9am) meeting.

Some things that our hospital can offer YOU as a full-time employee:

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx 'n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial service
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In-Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• Employee Bonus Referral Program
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

• Education and Training: Degree in a health-related field from an accredited college or university preferred. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
• Experience: Must have a minimum of two years' experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.