Clinical Navigator - FT | Texarkana & Shreveport

PAM Health; Shreveport (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision

Employee Assistance Program

Flexible spending account

Life and disability insurance

Tuition assistance

401(k) with match

Paid time off

Job summary

PAM Health Specialty and Rehabilitation Hospital of Covington is seeking a Clinical Navigator to cultivate referral relationships, manage a defined territory, and assess patients during rehab stays. You will collaborate with admissions, nursing, and support staff to optimize referrals and admissions.

The role requires a health-related degree and active licensure, with at least two years in the relevant field, preferably rehab/LTACH and marketing experience.

Qualifications

• Education in health-related field and active licensure required.
• Minimum two years of experience in the licensed field, preferably rehab/LTACH and marketing.
• Experience in building referral networks and patient/physician relations is preferred.

Responsibilities

• Cultivates referral relationships and manages assigned territory.
• Completes patient assessments and conducts sales contacts.
• Analyzes referral and admission data with admissions staff to optimize conversions.
• Provides feedback for program development and quality improvement related to customer service and referrals.
• Maintains relationships with patients, families, physicians, nurses, discharge planners, and payer representatives.

Skills

Two years experience in licensed field

Marketing experience

Rehabilitation/LTACH experience

Customer relationship development

Education

Health-related degree

Current professional licensure (nursing/RT/PT/OT/SLP)

Job description

Overview

Are you passionate about your career?Results driven? Love helping people? Then we want to speak with you!It’snosecret that here at PAM Health, our results areseenevery dayin the patients we help. Onceyou enter our facility,you arePAMily,andwe take care of ourPAMily. As a ClinicalNavigator,you arethe face of our hospital.Youwillmeet people at theirworstof times, andby sharing our success and the potentialsuccess they can reach during their rehabstay with us, they will know they have the potential and support needed toassist them in achieving their goals!

Some things that our hospital can offer YOU as a full-time employee:

• Medical Benefits: EPO/HDHP/HSAoptions, including prescription coverage, Rx ’nGo, and Teladoc
• Comprehensivedental and vision benefits
• Employee Assistance Program, includingcounseling, legal, and financial service
• Flexible spending (FSA) and health savings(HSA)accounts
• Life and Disability insurancebenefits
• Education/In-Service Opportunitiesincluding continuing education and tuitionassistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theftprotectioninsurance options
• Auto, Home, Cell Phone,and Gym Membership discountofferings
• Personal Travel Discounts
• Employee Bonus Referral Program
• 401(k) plansand discretionary employer match
• Generous Paid Benefit Time

Responsibilities

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Qualifications

• Education and Training: Degree in a health-related field from an accredited college or university preferred. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
• Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.

About PAM Health

PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.PAMHealth.com for a comprehensive look at how we're able to positively impact our local communities.

PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.