Clinical Manager - Mobile Crisis - Evenings/Night & Weekend Shifts Differentials! (9544)

Terros Health; Mesa (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision insurance

401(k) with company match

Life and disability insurance

Paid time off and holidays

Job summary

Terros Health is seeking a Mobile Crisis Clinical Manager for the East Valley in Mesa, AZ. You will lead a team of mobile crisis specialists, driving clinical and patient care excellence across the crisis system.

Qualified candidates hold a master’s degree in a behavioral health field and a current state license. You will supervise staff, ensure compliance, and contribute to program development and on-call coverage.

Qualifications

• Master’s degree in a behavioral health field.
• Arizona license in Behavioral Health (LCSW/LPC/LMSW/LAC/LMFT) in good standing.
• Ability to supervise crisis staff and conduct chart reviews.
• Knowledge of crisis services, community resources, and ADHS/OBHL requirements.

Responsibilities

• Oversee mobile crisis specialists and support clinical and patient care excellence.
• Provide documented clinical and administrative supervision per departmental requirements.
• Participate in the Crisis Department on-call rotation.
• Ensure staff compliance with agency policies and maintain supervision logs.

Skills

Crisis management

Supervisory experience

Behavioral health

Team leadership

Data-driven decisions

Education

Master’s degree in behavioral health

Job description

Job Details: Job Location: Stapley Drive - Mesa, AZ, Position Type: Full Time, Education Level: Master's Degree, Salary Range: Undisclosed, Travel Percentage: Up to 50%, Job Shift: Any, Job Category: Behavioral Health/Social Work , Terros Health is pleased to share an exciting and challenging opportunity for a Mobile Crisis Clinical Manager for the East Valley area.

This individual will be part of one of the most innovative and effective crisis systems in the nation. They will oversee a team of mobile crisis specialists and support them in their efforts to drive clinical and patient care excellence.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than 50 years, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

Location:

Cross streets (South Stapley Drive and East Southern Avenue)

Full-Time Employment (40 hours)

Monday - Friday, flexibility in schedule with 1st, 2nd, and 3rd shift days. Flexibility to meet with assigned teams as their schedules start at 5am and last schedule starts at 4pm. Some weekends as needed to meet with staff - on call one day (Friday 8am to 8am).

Additional Shift Differential Pay:

• +$4/hour weekends
• +$3/hour Nights

Additional Language Differential Pay Available (for certain languages including Spanish):

• $2/hour = approximately $4160 annually

Arizona License: LCSW, LPC, LMSW, LAC, or LMFT, in Good Standing

As a Crisis Clinical Manager, you will have opportunities to work as part of our Terros Health Management Team and contribute to the whole company. The use of data will be critical to evaluate the effectiveness and efficiency of crisis teams to identify ways to improve clinical services, patient care and stakeholder value. Helping develop staff to provide excellent customer service, interventions, documentation skills and problem solving ability. Providing documented clinical and administrative supervision to crisis specialists according to departmental and OBHL requirements. Participating in the Crisis Department on-call rotation.

• You must maintain professional license.
• Actively foster a positive relationship with the CRN as evidenced by bringing new and current staff to observe the CRN Phone operations.
• Conduct clinical supervision per ADHS and agency requirements and maintain a supervision log that tracks supervision hours.
• Conduct timely corrective counseling and maintain the Corrective Counseling Logs.
• Ensure staff compliance with agency/department policies and procedures.
• Ensure that staff performance appraisals (6/12 months) are completed on or before due dates and includes relevant information for the period.

Terros Health offers an excellent benefit package including, but not limited to:

Benefits & Wellness

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage Employee Discount Program, with savings on:
• Gym memberships
• Car rentals
• Flights, hotels, movie tickets, and more

Qualifications:

• Master’s degree in a behavioral health field (e.g. Psychology, Social Work, Counseling)
• Required - must possess a behavioral health license – LAC, LPC, LAMFT, LMFT, LMSW, LCSW– in accordance with the Arizona Board of Behavioral Health guidelines and meet all current rules for performing clinical supervision as outlined by the ADHA guidelines.
• Able to work well and tactfully with individuals and groups
• Knowledge of rules and regulations governing publicly funded behavioral health programs, community resources, crisis services, and crisis interventions. Knowledge in working with clients in crisis as well as community resources to provide additional assistance and follow-up
• Supervisory experience with the ability to conduct clinical chart reviews and provide clinical consultation to staff
• Possess effective verbal and written communication skills, and the ability to establish good professional working relationships
• The person must have the ability to perform first aid, and cardiopulmonary resuscitation as necessary and appropriate
• Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment
• Must have or obtain a valid Arizona Driver License, be 21 years of age with a minimum 4 years driving experience. Must meet requirements of Terros driving policy.