Clinical Manager

Southwest Network Company Brand; Peoria, Phoenix (AZ, AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Southwest Network is seeking a clinical supervisor to oversee a team of therapists and interns, guiding assessments, treatment plans and referrals within an integrated care framework. You will support the Clinical Director, ensure documentation quality, and participate in team meetings to drive outcomes in the community and clinical settings.

The role requires a Master’s degree in behavioral health, independent state licensure, and current CPR/First Aid credentials, along with a valid Arizona

Qualifications

• Master’s degree in behavioral health or related field required.
• Independent licensure in clinical social work, marriage and family therapy, or professional counseling required.
• Arizona Board of Behavioral Health Examiners supervisor training completed or eligible within 60 days of hire.
• CPR, First Aid and Therapeutic Options certifications must be current.
• Valid Arizona fingerprint clearance card required.
• Valid Arizona driver’s license; must be at least 21 years old.

Responsibilities

• Provide supervision, clinical oversight and consultation to a team of clinical therapists and interns.
• Assist Clinical Director with program planning focused on integrated care for client needs.
• Review and approve assessments and service plans.
• Train staff on best practices and trauma-informed care.
• Coordinate clinical care and referrals; monitor caseloads and staffing levels.
• Document all services in medical records per policy; conduct audits as needed.
• Attend ART and CFT meetings to provide clinical recommendations.
• May conduct community visits to Southwest Network sites and partner locations.

Skills

Clinical supervision

Team leadership

Trauma-informed care

Crisis intervention

Behavioral health knowledge

Education

Master’s degree in behavioral health

Independent licensure (LCSW/LPC/Licensed Professional Counselor)

Tools

Electronic medical records (EMR) systems

Job description

Southwest Network provides integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness. We offer treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve.

ESSENTIAL FUNCTIONS FOR THIS POSITION

• Provides supervision, clinical oversight and consultation to a team of clinical therapists, as well as interns.
• Assists Clinical Director with program planning and practices with a focus on a system of integrated care that supports client needs.
• Assists clinical director in reviewing and approving assessments and service plans completed by behavioral health technicians.
• Train staff on best practices, contract requirements, child and adult guiding principles and trauma-informed care.
• Assist therapist and intake specialists with clinical formulations and oversight of clinical interventions and referrals
• Monitors staffing levels and forecast needs
• Coordinates and manages therapy referrals
• Ensures balanced caseloads of therapists and interns as applicable.
• Monitors production, documentation timeliness, clinical effectiveness, practice standards to enhance equity, quality, safety and positive outcomes
• Ensures clinical soundness of the assessment/treatment process.
• Conducts quarterly clinical documentation audits
• Attend Adult Recovery Team (ART) and Child and Family Team (CFT) meetings when necessary to provide clinical recommendations
• Provides crisis interventions and clinical consultation to staff, ART and CFT.
• Coordinates clinical care, resolves complaints or problems, and identifies solutions to systemic barriers to care.
• Coordinates service denials with the Medical Director and completes all necessary member and stakeholder notifications.
• Accurately and thoroughly documents all services and activities in the medical record according to policy using approved forms and electronic systems.
• May conduct community visits when applicable, including but not limited to private homes, Southwest Network sites, provider/treatment/service locations, educational facilities, jail/juvenile facilities, hospitals, and residential treatment/group homes.

EDUCATION and/or EXPERIENCE, LICENSURE and CERTIFICATION

Master’s degree in a field related or similar to behavioral health required; independent level licensure in clinical social work, marriage and family therapy, professional counseling required.

• Must have completed the Arizona Board of Behavioral Health Examiners’ approved clinical supervisor training or be eligible to complete the training within 60 days of hire.
• Must possess training and knowledge in behavioral intervention techniques.
• Must maintain current CPR, First Aid and Therapeutic Options certifications.
• Must maintain a valid Arizona state fingerprint clearance card.
• Must have and maintain a valid Arizona driver’s license.
• Must be at least 21 years of age.

WORKING CONDITIONS and DRIVING

• Travel between Southwest Network sites as well as in the community is required. Must have a registered and reliable vehicle that meets Arizona state law standards and meet the insurance standards of Southwest Network.
• Work is performed in the community as well as an office setting; must be able to move about; occasionally exposed to outside weather conditions.
• Must be able to remain in a stationary position for long periods of time and position self to reach items under or above desks, in storage, or in areas not easily accessible; some lifting also required.
• Available for after hours, on-call consultation, evening or weekend hours required on an as-needed basis.

Equal Opportunity Employer
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