Clinical Manager

Eagleville Hospital; Eagleville (PA); On-site; USD 95,000 - 135,000; Full time

Job summary

Eagleville Hospital in Eagleville, PA seeks a clinical operations lead to manage the 88-bed residential treatment facility. You will drive evidence-based programming, data-driven decisions, and quality improvement across clinical and administrative functions.

Qualifications include a Master’s in Human Services, Social Work or Psychology with unrestricted licensure and at least five years in a health or human services setting, preferably with co-occurring disorders.

Qualifications

• Master's degree in Human Services, Social Work or Psychology.
• Unrestricted licensure in related field.
• Five years of clinical experience in a health or human services agency, preferably in a setting that serves individuals with co-occurring mental health and substance abuse disorders.

Responsibilities

• Oversee functioning of the program to ensure Eagleville Hospital is a leader in co-occurring Mental Health and Substance Use disorder treatment.
• Ensure program and staff meet regulatory and clinical requirements as outlined by governing bodies.
• Manage the staff schedule to ensure all programming and patient needs are met daily, including weekends, evenings and holidays.
• Provide structured supervision for therapists seeking licensure and all direct reports.
• Conduct random reviews of charts for completeness of documentation and regulatory compliance.
• Maintain monthly data and provide reports to the Clinical Director on staff productivity, program integrity, outcomes of chart audits, and develop corrective action plans when key metrics are not met.
• Provide direct care as needed.
• Attend Department, Clinical Management and Program meetings.
• Communicate with psychiatry regarding information gathered from treatment team pertinent to patient’s psychiatric care.
• Communicate pertinent information to the Clinical Director.
• Provide leadership and clinical direction to staff in response to behavioral crises.

Education

Master's Degree in Human Services, Social Work or Psychology

Unrestricted Licensure in related field

Job description

Job Details: Job Location: Eagleville Hospital - Eagleville, PA 19403, Education Level: Graduate Degree, Travel Percentage: None, Job Shift: 1st shift, Job Category: Health Care, Job Summary

Job Summary

Manage the clinical and administrative operations of an 88 bed residential treatment facility utilizing evidence-based programming, data driven decision making, and continuous quality improvement practices

Essential Duties and Responsibilities

• Oversee functioning of the program to ensure Eagleville Hospital is a leader in the field of co-occurring Mental Health and Substance Use disorder treatment
• Ensure program and staff meet regulatory and clinical requirements as outlined by governing bodies
• Manage the staff schedule to ensure all programming and patient needs are met on a daily basis, providing consistent programming 7 days per week, including weekends, evenings and holidays.
• Provide structured supervision for therapists seeking licensure and all direct reports
• Conduct random reviews charts for completeness of documentation and regulatory compliance.
• Maintain monthly data and provide reports to the Clinical Director on staff productivity, program integrity, outcomes of chart audits, and develop corrective action plans when key metrics are not met.
• Provide direct care as needed.
• Attend Department, Clinical Management and Program meetings.
• Communicate with psychiatry regarding information gathered from treatment team pertinent to patient’s psychiatric care
• Communicate pertinent information to the Clinical Director
• Provide leadership and clinical direction to staff in response to behavioral crises

Other Duties and Responsibilities

• Comply with current hospital safety and infection control policies.
• Other duties as assigned.

Customer Service and Satisfaction

• Assisting patients, family members and other customers with concern and empathy.
• Respect patient confidentiality and privacy.
• Communicate with all customers in a respectful and courteous manner.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; Motivating and leading high-performance team; sharing of information and serving as a mentor.

Completes or ensures that clinical supervision is conducted and documented per policy.

Make certain that required DDAP written documentation for Counselor Assistants is completed and sent to the Clinical Director for review and forwarded to the Director of Clinical Education and Training for Supervision File.

EOE

Qualifications: Education Requirements

Master's Degree in Human Services, Social Work or Psychology

Unrestricted Licensure in related field

Qualifications

Five years of clinical experience in a health or human services agency, preferably in a setting that serves individuals with co-occurring mental health and substance abuse disorders is required.

Physical Requirements

Moving between buildings on campus; some stair climbing may be required.

Work Environment

Work in normal ventilated office setting