Clinical Liaison

Korn Ferry; Massachusetts; On-site; USD 70,000 - 100,000; Full time

Job summary

Korn Ferry is seeking a Hospice Clinical Care Consultant (HCL) RN to lead clinical business development, advocate for patients, and build strong referral partnerships across Massachusetts. You will coordinate admissions, educate families, and ensure efficient intake processes.

The role requires an RN with 3–5 years hospice experience, CPR, and a valid driver’s license, with BSN preferred. Daily hospital and facility visits and liaison work with discharge planners and physicians are core duties.

Qualifications

• Licensed RN with hospice experience 3–5 years preferred.
• BSN with 5+ years hospice experience preferred.
• Minimum 3 years hospice experience; discharge planner/case manager/educator preferred.
• Current CPR certification and valid driver’s license required.

Responsibilities

• Receive and respond to referrals from hospitals and healthcare professionals.
• Assess patient eligibility for hospice services through records review and clinical evaluations.
• Educate patients and families about hospice care and processes.
• Coordinate intake and admission ensuring legal, clinical, and payer requirements.
• Serve as a liaison between referral sources and hospice team with clear communication.
• Make daily hospital and facility visits to stay connected with discharge planners and physicians.
• Build and maintain referral partner relationships and identify outreach opportunities.

Skills

Hospice care knowledge

Communication skills

Documentation skills

Staff supervision

Team collaboration

Education

RN license

BSN preferred

Job description

Lead with purpose. Advocate with heart. Make a lasting difference.

RN Required

Join our Client's growing team as a Hospice Clinical Care Consultant (HCL) RN - a strategic Clinical business development representative who champions our mission while developing strong, lasting relationships with key referral partners in the healthcare community.

We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services.

• Receive and respond to referrals from hospitals, physicians and healthcare professionals
• Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
• Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion
• Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
• Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs
• Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
• Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services

About You

Education

• Licensed Nurse RN with three to five years of hospice experience preferred
• BSN with five or more years of hospice experience preferred.

Experience

• Minimum of three years of hospice experience preferred.
• Prior experience as a discharge planner, case manager, or educator preferred.

Licenses and Certifications

• Current RN license to practice nursing in the state of employment.
• CPR certification.
• Valid driver’s license and automobile insurance.

Skills and Knowledge

• Strong knowledge of hospice care and the unique needs of patients and families.
• Familiarity with community resources and referral networks.
• Excellent patient assessment and documentation skills.
• Ability to supervise staff, coordinate services, and manage programs effectively.
• Strong communication and interpersonal skills with sensitivity to diverse backgrounds.

Personal Qualities

• Compassion and sensitivity to the needs of terminally ill patients and their families.
• Flexibility to manage a variety of tasks and shifting priorities.
• Professional maturity, collaboration, and tact in working with interdisciplinary teams.
• Ability to influence and educate referral sources, patients, and families.
• Demonstrated commitment to patient advocacy and quality care.