Clinical Liaison

Kindred; Green Cove Springs (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

ScionHealth is seeking a field-based healthcare sales professional to identify and develop hospital accounts across assigned territories. The role includes patient admissions coordination, lead generation, and maintaining strong referral relationships.

The candidate will travel daily, conduct presentations, and educate decision-makers about ScionHealth Hospitals. A strong background in healthcare sales and related degrees are highly valued.

Qualifications

• Must read, write and speak fluent English.
• Associate’s degree is required; Bachelor’s degree preferred.
• Degree in marketing, communication, healthcare administration, nursing, or related field strongly preferred.
• Extensive healthcare sales work experience may be considered in lieu of bachelor’s degree.

Responsibilities

• Uses prospecting methods to generate leads and expand account opportunities.
• Meets monthly goals for assigned hospitals and territories.
• Expands referral sources and maintains relationships.
• Manages admissions process and acts as ambassador for eligible patients.
• Plans travel within budget and coordinates field activities.
• Educates patients and families on hospital services and benefits.
• Maintains confidentiality and adheres to policies and standards.
• Represents the organization professionally and attends mandatory trainings.

Skills

Fluent English

Education

Associate’s degree

Bachelor’s degree

Related field degree strongly preferred

Job description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

Conducts patient assessments to identify appropriate patients for potential admission into the system. The role involves daily follow‑up with patients and decision‑makers for consistent clinical reassessment, managing referrals and admissions generated through assigned hospitals and territories, and maintaining positive relationships with accounts. The individual designs and manages marketing strategies for assigned accounts, identifies and contacts new referral sources, and presents specialty hospitals to referral sources. They coordinate clinical and benefit information transmission among patients, decision‑makers, referral sources and ScionHealth Specialty Hospitals. The position requires 80%+ field work with mandatory on‑site presence at accounts.

Essential Functions

• Uses prospecting methods to generate leads including initiating personal/business contacts, sourcing expansion opportunities through existing and new accounts and educational presentations.
• Meets the monthly goals for assigned hospitals.
• Expands the number of referral sources in assigned territories.
• Maintains current referral sources through relationship development.
• Manages the admissions process as an ambassador for patients who meet the criteria eligibility.
• Operates within budgeted parameters by carefully planning travel and monitoring expenses.
• Conducts assessments in accordance with company standards.
• Manages the referrals and admission process for referred patients.
• Works closely with patients and their family members to educate them on the benefits of ScionHealth Hospitals.
• Conducts responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
• Completes clinical assessments on potential patients to meet the standards of the Division.
• Meet with patients and families to explain hospital’s care and services.
• Establishes strong and successful relationships with referral sources throughout the territory.
• Successfully manages the Referral, Assessment and Admission Process.
• Adheres to dress code; appearance is neat, clean and appropriate identification is worn while on duty.
• Completes annual health, safety, and education requirements. Maintains professional growth and development.
• Maintains confidentiality of all patient and/or employee information to assure rights are protected.
• Demonstrates knowledge of growth principles and the skills necessary to provide care to the patient population served.
• Reports to work on time as scheduled; adheres to policies regarding notification of absence.
• Attends all mandatory in‑services and staff meetings.
• Represents the organization in a positive and professional manner.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
• Maintains current licensure/certification for the position, if applicable.
• Consistently demonstrates Guest Relations skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
• Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.

Knowledge/Skills/Abilities/Expectations

• Approximate percent of time required to travel: Daily
• Must read, write and speak fluent English
• Must have good and regular attendance
• Performs other related duties as assigned

Qualifications

Education

• Associate’s degree required; Bachelor’s degree preferred
• Degree in marketing, communication, healthcare administration, nursing, or other related field strongly preferred
• Extensive healthcare sales work experience may be considered in lieu of bachelor’s degree

Licenses/Certification

• Valid driver’s license
• Clinical license preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT)

Experience

• Minimum two (2) years of former healthcare sales experience and/or minimum two (2) years of clinical healthcare experience strongly preferred
• Formal sales training preferred
• Demonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefits
• Demonstrated competence in strategic business planning and design of marketing initiatives