Clinical Liaison

massgeneralbrigham; Cambridge (MA); Hybrid; USD 47,000 - 68,000; Full time

Job summary

Mass General Brigham's Spaulding Rehabilitation Hospital is seeking a full-time community outreach liaison. The role features a hybrid schedule: 4 days in person and 1 day remote; weekends and holidays rotate.

You will connect with community partners, physicians, clinics, and senior facilities to promote Spaulding's services and support seamless patient transitions. The ideal candidate holds an MA-licensed professional credential (LCSW/LICSW, RN, PT, OT, SLP) and has 2–3 years of outreach

Qualifications

• Bachelor's degree in healthcare management, public relations, or related field.
• Active clinical license in MA required (RN, PT, OT, SLP, LCSW/LICSW)
• 2-3 years outreach experience and 1-2 years healthcare/managed care experience
• Valid driver's license and willingness to travel locally

Responsibilities

• Develop and implement outreach strategies with community organizations.
• Build relationships with stakeholders to promote services and create referral pathways.
• Educate partners about the hospital's programs and resources.
• Collaborate with physicians, discharge planners, and other healthcare professionals to refer patients.
• Organize community events, health fairs, seminars, and workshops to promote services.
• Coordinate with marketing to create outreach materials and messages.

Skills

Community outreach

Stakeholder relations

Public speaking

Interpersonal skills

Travel readiness

Education

Bachelor's Degree Healthcare Management

Bachelor's Degree Public Relations

Bachelor's Degree Related Field

Job description

Site: The Spaulding Rehabilitation Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This is a full-time position working a hybrid schedule of 4 days in person and 1 day remote. This position also rotates weekends and holidays.

Ideal Candidate

• Liaison experience preferred
• IRF/acute rehab experience preferred
• Active, clinical license in MA required (RN, PT, OT, SLP, LCSW/LICSW)

Summary

Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.

Does this position require Patient Care? Yes

Essential Functions

• Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
• Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
• Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
• Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
• Conduct assessments to identify healthcare needs and gaps in the community.
• Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
• Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.

Qualifications

Education

Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Licensed Clinical Social Worker [LCSW - State License]
• Licensed Independent Clinical Social Worker [LICSW - State License]
• Occupational Therapist [State License] - Generic - HR Only preferred
• Physical Therapist [State License]
• Registered Nurse [RN - State License]
• Speech-language Pathologist [State License]

Experience

• Community Outreach Experience 2-3 years required and Healthcare/Managed Care Experience 1-2 years required

Knowledge, Skills and Abilities

• Knowledge of local healthcare resources and community organizations.
• Familiarity with healthcare regulations, privacy laws, and ethical standards.
• Strong communication, presentation, and interpersonal skills.
• Ability to establish and maintain positive relationships with varied stakeholders.
• Excellent organizational and time management abilities to manage multiple initiatives simultaneously.
• Valid driver's license and willingness to travel within the community as needed.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type Hybrid

Work Location 1575 Cambridge Street

Scheduled Weekly Hours 40

Employee Type Regular

Work Shift Day (United States of America)

Pay Range $34.13 - $49.63/Hourly

Grade 7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer compr