Clinical Liaison

Spaulding-Rehabilitation-Hospital; Boston (MA); Hybrid; USD 39,000 - 56,000; Full time

Job summary

Mass General Brigham's Spaulding Rehabilitation Hospital in Boston seeks a dedicated Community Outreach liaison to establish and nurture connections with community partners, healthcare providers, and organizations. This role focuses on promoting hospital services, improving patient transitions, and building referral networks to support patient care and community health initiatives.

The ideal candidate has SNF experience, an active MA clinical license, and strong communication skills to educate

Qualifications

• Bachelor's Degree in Healthcare Management required or Bachelor’s Degree in a related field.
• Active MA clinical license required (RN/OT/PT/SLP/LCSW/LICSW/LPN/LV) or equivalent.
• SNF experience preferred.
• Experience in community outreach or healthcare partnerships is desirable.

Responsibilities

• Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
• Build and maintain relationships with key stakeholders to promote the hospital's services and create referral pathways.
• Educate community partners and healthcare providers about the hospital's services, programs, and resources.
• Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
• Organize and participate in community events, health fairs, seminars, and workshops to promote services and engage the public.

Skills

Community outreach

Relationship building

Public speaking

Interpersonal skills

Time management

Education

Bachelor's in Healthcare Management or related field

Job description

Site: The Spaulding Rehabilitation Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryThis is a full-time position working a hybrid schedule of 4 days in person and 1 day remote. This position also rotates weekends and holidays.Ideal Candidate:- Liaison experience preferred- SNF experience preferred- Active, clinical license in MA required (RN, PT, OT, SLP, LCSW/LICSW, RT, LPN, OTA, PTA, LMHC)SummaryResponsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.Does this position require Patient Care?YesEssential Functions-Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.-Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.-Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.-Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.-Conduct assessments to identify healthcare needs and gaps in the community.-Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.-Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.QualificationsEducationBachelor's Degree Healthcare Management required orBachelor's Degree Related Field of Study requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsLicensed Clinical Social Worker [LCSW - State License]Licensed Independent Clinical Social Worker [LICSW - State License]Occupational Therapist [State License]Physical Therapist [State License]Registered Nurse [RN - State License]Speech-language Pathologist [State License]Licensed Mental Health Counselor [LMHC - State License]Occupational Therapy Assistant and Aide [State License]Licensed Practical Nurse [LPN - State License]Physical Therapy Assistant [State License]Respiratory Therapist [Massachusetts License]ExperienceCommunity Outreach 1-2 years required andHealthcare/Managed care 0-1 year requiredKnowledge, Skills and Abilities- Knowledge of local healthcare resources and community organizations.- Familiarity with healthcare regulations, privacy laws, and ethical standards.- Strong communication, presentation, and interpersonal skills.- Ability to establish and maintain positive relationships with varied stakeholders.- Excellent organizational and time management abilities to manage multiple initiatives simultaneously.Additional Job Details (if applicable)Physical RequirementsStanding Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Frequently (34-66%) 35lbs+ (w/assisted device)Carrying Frequently (34-66%) 20lbs - 35lbsPushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Rarely (Less than 2%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Rarely (Less than 2%)Reaching Frequently (34-66%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote TypeHybridWork Location100 North Beacon StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$27.95 - $40.70/HourlyGrade6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.