Clinical Liaison

Ernest Health, Inc.; Billings (MT); On-site; USD 55,000 - 75,000; Full time

Job summary

Ernest Health, Inc. in Billings, MT is seeking a Clinical Liaison to join our Marketing Team at Advanced Care Hospital of Montana.

You will evaluate patients for admission, educate referral partners on inpatient rehabilitation value, and drive growth within the territory. Licensed physical or occupational therapist with strong communication, organization, and travel ability will excel in building referrals, coordinating with physicians and leadership, and aligning daily practice with our mission

Qualifications

• Current, valid clinical license in a healthcare field.
• 3 years healthcare experience preferred (healthcare sales experience preferred).
• Willingness to travel regionally.

Responsibilities

• Evaluate patients and determine admissions eligibility.
• Prepare development plans, conduct calls, present to referral sources.
• Align daily practice with hospital mission and guiding principles.

Skills

Communication skills

Organizational skills

Time management

Travel ability

Interpersonal skills

Education

Clinical licensure (RN / LVN/LPN / OT / PT / RT)

Tools

Data entry

Word processing

Email

Record management

Job description

Overview

Clinical Liaison - Full Time - Billings, MT

Clinical Liaison opportunity with our Marketing Team at Advanced Care Hospital of Montana – Billings, MT.

Advanced Care Hospital of Montana in Billings, Montana is a freestanding critical care and inpatient rehabilitation hospital providing advanced interdisciplinary care to patients with critical, complex, and recovery-focused medical needs. As the region’s leading specialty hospital, we care for individuals who have survived serious illness, trauma, or surgery but require extended recovery time and a higher level of medical attention than typically provided in a traditional hospital setting. Our dual mission includes both long-term acute care and comprehensive inpatient rehabilitation. We offer specialized services such as ventilator weaning and respiratory therapy, cardiac monitoring and recovery, complex wound and infection treatment, and intensive rehabilitation for patients regaining strength, mobility, and independence after prolonged ICU stays. Our rehabilitation program includes Physical Therapy (PT), Occupational Therapy (OT), and Speech-Language Pathology (SLP), tailored to each patient’s unique goals for recovery. With all private rooms and a highly skilled team—including physicians, ICU/critical care nurses and respiratory therapists, —we deliver individualized, compassionate care that supports both medical stability and functional progress. Advanced Care Hospital of Montana is Joint Commission accredited and nationally recognized for quality care. We proudly serve patients and families from across Montana, Wyoming, and South Dakota, offering a healing environment where progress is measured not just in milestones—but in moments of regained independence.

Billings, Montana - Montana’s largest city, Billings is a gateway to Yellowstone and the Beartooth Mountains. With low unemployment, a growing downtown, and stunning natural beauty, Billings offers a high quality of life and wide-open opportunity. Billings is growing into a vibrant community with a diverse mix of urban and rural activities and amenities to fit your lifestyle. Although Billings is the largest city in the state, it still has a smaller-town feel, offering quick commutes, good schools, friendly neighbors, and so much more. Billings has what you want, whether you want to be, grow, or play in the great state of Montana.

Position overview - As a Clinical Liaison, you are responsible for evaluating patients for admission, educate referral partners on the value of inpatient rehabilitation, and driving growth within an assigned territory. You will collaborate closely with physicians, case managers, and hospital leadership to ensure timely access to care while representing our hospital with professionalism, credibility, and accountability.

What You Bring

• Licensed as a Physical or Occupational Therapist
• Experience in a healthcare setting promoting programs or services
• Strong clinical assessment and admission decision‑making skills
• Proven ability to build and sustain professional referral relationships
• Patient‑focused mindset with a high level of integrity and follow‑through
• Self‑motivated, organized, and accountable for results

What We Offer:

Compensation & Benefits

• PPO and High‑Deductible Medical Plan options
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Dental and Vision coverage
• 401(k) with employer matching
• Life insurance
• Short‑ and Long‑Term Disability
• Marketing Bonus Plan

Wellness & Work‑Life Balance

• Employee Assistance Program
• Wellness Program with quarterly challenges and incentives
• Earned Time Off begins accruing on day one

Professional Growth

• Senior Liaison Career Ladder with bonus opportunities
• Continuing education support

As a participating hospital of Ernest Health, we are committed to creating an environment where employees feel supported, recognized, and heard. Our culture emphasizes engagement, professional development, and celebrating success—because when our people thrive, our patients do too.

Qualifications

• Current, valid, and active drivers’ license, proof of automobile insurance, and clean driving record required
• 3 years healthcare experience preferred (healthcare sales experienced preferred).
• Current, valid, and active clinical licensure required (RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist)).
• Ability to travel in regional area on a regular basis.
• Knowledge of clinical operations and procedures.
• Demonstrates an understanding of patient mix, regulatory requirements, reimbursements, etc., that impact overall hospital operations.
• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. Integrates the hospital’s mission and “Guiding Principles” into daily practice.