Clinical Laboratory Clerk IV

Commonwealth of Massachusetts; Boston (MA); On-site; USD 53,000 - 71,000; Full time

Job summary

The Lemuel Shattuck Hospital, operated by the Department of Public Health, seeks an experienced Administrative Clerk IV to provide essential support for the Clinical Laboratory. Responsibilities include handling Lab reports in Meditech, maintaining files, and preparing statistical reports while upholding confidentiality.

Ideal candidates will have strong clerical skills, proficiency in Microsoft Word, and familiarity with Excel/Access.

Qualifications

• Fluent in English, both oral and written.
• Maintain accurate records and filing systems.
• Proficient in Microsoft Word; familiar with Excel and Access.
• Quickly become proficient with the LSH Network system.
• Willing to attend seminars/training for Microsoft Office programs as needed.
• Establish and maintain harmonious working relationships.

Responsibilities

• Organize and file correspondence, reports, applications, etc.
• Answer calls and provide routine information about departmental services.
• Address inquiries related to laws, rules, regulations, policies, and procedures in the Department of Clinical Laboratory.
• Prepare standardized forms such as routing slips.
• Receive and distribute incoming mail and memoranda.
• Operate standard office machines and equipment.
• Review forms, lists, documents, correspondence, and applications for accuracy and completeness.
• Schedule or arrange conferences, meetings, interviews, appointments, and similar activities.
• Notify appropriate parties about meetings and conferences.
• Compile data for analysis based on monthly statistics.
• Proofread typed material for errors; ensure accuracy and format.

Skills

Fluent English

Microsoft Word

Excel and Access

Clerical office practices

Typing 35 wpm

Office equipment operation

Tools

Meditech

LSH Network system

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Clinical Laboratory Clerk IV (260006T6)

Job Description

Clinical Laboratory Clerk IV - ( 260006T6 )

Description

The Lemuel Shattuck Hospital (LSH) operated by the Massachusetts Department of Public Health (DPH) is seeking an experienced individual to provide administrative support for the Clinical Laboratory. The incumbent would be performing duties including Lab reports verified in Meditech, maintaining files, maintaining all regulatory manuals, preparing statistical reports, handling correspondence, maintaining time logs, work schedules and other related duties.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Organize and file correspondence, reports, applications, etc.
• Answer calls and provide routine information about departmental services.
• Address inquiries related to laws, rules, regulations, policies, and procedures in the Department of Clinical Laboratory.
• Prepare standardized forms such as routing slips.
• Receive and distribute incoming mail and memoranda.
• Operate standard office machines and equipment, including calculators, fax machines, copiers, and computers.
• Review forms, lists, documents, correspondence, and applications for accuracy and completeness.
• Schedule or arrange conferences, meetings, interviews, appointments, and similar activities.
• Notify appropriate parties orally and/or in writing about meetings and conferences.
• Compile data for analysis based on monthly statistical information.
• Proofread typed material for grammatical, punctuation, and spelling errors, ensuring proper format, accuracy, and completeness.
• Compose routine memos and letters, such as requests for information and confirmation of meetings.
• Communicate with reference laboratories regarding invoices, testing information, and related activities.
• Prepare bi-weekly time logs, track overtime reports, and update the daily work schedule calendar.
• Verify and file LabCorp reports (EMR).
• Under the direction of the Director of Clinical Lab, access the LAB portion of the Hospital Information System to acquire patient-specific information for supervisors or providers/nursing personnel.
• Maintain inventory control of office supplies.
• Distribute, fax, and/or mail patient results to appropriate physicians/departments/institutions and communicate results.
• Maintain patient, employee, and department confidentiality while fulfilling all duties.
• Prepare agendas and minutes of meetings.
• Coordinate all administrative activities for the Clinical Laboratory.
• Reports to the Clinical Lab Supervisor for periodic reviews of state, federal, and JCAHO requirements.
• Updates and maintains all components of the Clinical Lab Policy/Procedure manual, the Clinical Lab Safety Manual, and the Clinical Lab Continuing Education Manual.
• Provides personnel and administrative support to the department and lab director.

Required Qualifications:

• Fluent in English, both oral and written.
• Understand and apply departmental laws, rules, and policies.
• Maintain accurate records and filing systems.
• Proficient in Microsoft Word; familiar with Excel and Access.
• Quickly become proficient with the LSH Network system.
• Willing to attend seminars/training for Microsoft Office programs as needed.
• Establish and maintain harmonious working relationships.
• Knowledgeable in clerical office practices and procedures.
• Skilled in operating general office machines, including electronic typewriters, computers, fax machines, copiers, and dictating equipment; able to type 35 mailable words per minute.
• Explain departmental laws, rules, policies, and procedures clearly.
• Give written and oral instructions precisely and communicate effectively with sound judgment.
• Determine proper format and procedure for assembling information.
• Supervise by planning and assigning work according to job requirements.
• Understand principles, practices, and techniques of supervision.
• Knowledgeable about the types and uses of departmental forms.
• Use proper telephone procedures for making and receiving departmental calls.

Preferred Qualifications:

Knowledge of rules of regulations (State and Federal) relating to Pathology and Clinical Laboratory. Ability to do data entry and information retrieval with Laboratory Information System.

About the Lemuel Shattuck Hospital:

Lemuel Shattuck Hospital is a fully Joint Commission accredited teaching facility that provides acute, subacute, and ambulatory care to patients referred by public agencies and private sector providers. Shattuck Hospital’s services help economically and socially disadvantaged patients to get high quality, cost-effective care from a staff that respects their dignity.

Located in the heart of Boston’s Jamaica Plain neighborhood, the Shattuck Hospital includes 248 inpatient beds including 95 Psychiatric beds and 29 Correctional Health beds. In addition, Shattuck has a full outpatient clinic with many specialties that offers treatment to patients of the Department of Mental Health as well as Department of Correction and House of Correction inmates and community patients.

The Shattuck hospital is on the forefront of substance use disorder treatment including a Suboxone clinic serving 200 patients. In addition to direct medical services LSH hosts and supports an array of services located on the campus, serving patients struggling with addictions and homelessness.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website, http://www.mass.gov

ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #4

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) and equivalent combination of the required experience and the substitutions below:

I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *

II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *

III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *

IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.*

* Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza

An Equal Opportunity / Affiantive Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Clerk IV

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No

If you have Diversity, Affiantive Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : [e-mail] - 6173524250

Job

Administrative Services

Agency

Department of Public Health

Schedule

Full-time

Shift

Day

Job Posting

Oct 14, 2026, 6:18:33 PM

Number of Openings

1

Salary

53,314.56 - 70,699.72 Yearly