Clinical Laboratory Assistant- Trainer - Encino, (1834)

TriCore, Inc.; Albuquerque, Northern (NM, KY); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

PTO

Job summary

TriCore Reference Laboratories is seeking a Clinical Laboratory Assistant- Trainer to develop and conduct job-specific training programs for staff and students, focusing on departmental use of computer systems, applications, operations, and workflow.

The role monitors trainee progress, documents competencies, and may require travel with occasional overnight stays. Scheduling may include weekends and evenings to accommodate training needs across locations.

Qualifications

• High School diploma or equivalent.
• Two (2) years directly relevant experience within TriCore Reference Laboratories or equivalent.
• ASCP phlebotomy certification may be required and/or obtained within 30 days.

Responsibilities

• Conduct group and one-on-one training sessions for all new and existing employees and students.
• Develop, implement and document methods to monitor training progress and competency.
• Coordinate training for process or system changes with department managers and training teams.
• Develop systems to measure employee competencies for various career ladder positions.
• Ensure staff attend mandatory compliance, quality and staff training sessions.
• Serve as subject matter expert in cross-department meetings and policy development.

Skills

Training delivery

Communication skills

Organizational skills

Confidentiality

Public speaking

Multimedia training methods

Education

High School diploma or equivalent

Job description

Are you ready to help lead the way to better health?

A career at New Mexico’s largest laboratory means you’re pivotal to advancing medicine and creating healthier communities. But we’re also dedicated to improving the wellness of our employees. With excellent benefits, a culture of integrity, strong work/life balance, and numerous opportunities for career advancement and professional development, we’re confident you’ll love working at TriCore.

Robust medical, dental, vision, life insurance, and many supplemental plans

401(k) Retirement Plan with employer matching

Lucrative Paid Time Off (PTO) and nine paid holidays per year

Clinical Laboratory Assistant- Trainer - Encino, (1834)

Schedule: Monday-Friday 0800-1700 with weekends and other shifts as needed.

Salary/Hourly: Hourly Position

JOB SUMMARY:

Under the direction of the department manager(s), develops and conducts job specific training programs for employees and students related to departmental use of computer systems, applications, operations, and workflow. Monitors progress of trainees and reports to manager on individuals’ progress. Monitors and documents employees’ competencies. Depending on the department, some travel with occasional overnight stays may be required. May perform and enter results for waived complexity tests and may load specimens on instrumentation for moderate complexity tests depending on location.

ESSENTIAL FUNCTION:

1. Conduct group and one-on-one training sessions for all new employees, existing employees, and students as needed.
2. Develop, implement and document methods to monitor and report performance competency, training progress and progress toward complete of career ladder promotions.
3. Work with department manager(s) and corporate training to develop standardized, measurable training programs for new and existing employees.
4. Work with manager(s) to develop, schedule, coordinate, implement and monitor training for employees when processes or systems change.
5. Develop and implement systems and programs designed to measure/evaluate individuals' competencies relating to specific career ladder positions.
6. Assist within department as directed by manager(s) as appropriate.
7. Ensure all staff is aware of and attend mandatory compliance, quality and staff training, when assigned by Manager(s).
8. Under direction of department manager(s) ensure specified quality indicators and monitors are correctly measured, and provide appropriate feedback and retraining to trainees and staff.
9. Serve as subject matter expert to represent assigned department in cross departmental meetings, work groups and the development of relevant policies and procedures.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Minimum Qualifications:

MINIMUM EDUCATION:

• High School diploma or equivalent.

MINIMUM EXPERIENCE:

Meet one of the following:

• Two (2) years directly relevant experience within TriCore Reference Laboratories.
• One (1) year directly relevant experience within TriCore Reference Laboratories plus completion of relevant education such as a Bachelor or Associate degree.
• Three (3) years directly relevant experience elsewhere.

Note A: For positions in a Hospital Lab, Branch Lab or Patient Care Center, experience must include phlebotomy/Clinical Lab Assistant experience.

Note B: If the Department Trainer is required to train and help cover at Sandia National Labs, an ASCP phlebotomy certification or qualified phlebotomy certificate is required and/or must be obtained within 30 days.

PREFERENCES:

• Training experience, completion of a relevant adult education training program.

IMMUNIZATION REQUIREMENTS:

Prove immunity to Hepatitis B or be immunized or sign a waiver refusing hepatitis immunization. Provide documentation of a PPD test conducted not more than 90 days prior to date of hire or have a PPD test conducted.

IN DEPARTMENTS/LOCATIONS WITH DIRECT PATIENT CONTACT: Prove immunity or be eligible to receive rubella, rubeola and varicella immunization.

GENERAL REQUIREMENTS:

1. Basic knowledge and understanding of effective training methodologies.
2. Ability to effectively deliver training in a group or individual setting.
3. Ability to develop and maintain standardized, measurable training and competency records.
4. Effective communication and interpersonal skills: including the ability to write training materials, letters and other materials and the ability to effectively communicate in both group and individual settings.
5. Effective listening skills.
6. Effective organizational and time management skills.
7. Ability to maintain confidentiality.
8. Basic PC competency.
9. Able to work effectively independently or in a team setting.
10. Ability to use a variety of mediums for training (lecture, video, handouts, discussion).
11. Must be flexible in scheduling. Willing to work weekends and evenings as needed for training purposes.
12. Conduct department tours, cross training and demonstrations for individuals outside of the department as needed or requested.
13. Cross train in other departments to ensure proficiency in training.
14. Ability to do some travel with occasional overnight stays as required.
15. Eligible to work in a health care facility as provided by the New Mexico Caregivers Criminal History Screening Act or other applicable law.
16. Valid driver's license. Good driving record. Must be insurable by lab insurance carrier if required by location.

TriCore is New Mexico’s largest laboratory, employing more than 1,400 individuals who serve in a broad range of positions. We are dedicated to improving the quality of care for our communities, and also our employees. We foster a culture of integrity, are dedicated to excellence, and are looking for passionate individuals with a desire to have an impact in patient care, the core of our strategy. We offer excellent benefits including, medical, dental, vision and life insurances, 401(k) retirement plan with employer matching, PTO, and paid holidays, as well as opportunities for continuous learning, education assistance, wellness programs, career advancement, and the ability to share in our genuine commitment to the health of our communities. We offer a variety of shifts at multiple locations.