Clinical Laboratory Assistant

ST JOHNS HEALTH; Jackson (WY); On-site; USD 36,000 - 54,000; Full time

Job summary

St. John’s Health in Jackson, Wyoming, is seeking a dedicated phlebotomy technician to support specimen collection and processing across the clinical laboratory.

You will perform CLIA-waived and moderately complex tests, ensure proper labeling, and enter physician orders into the LIS, while communicating with doctors and staff to clarify requirements. This on-site role requires attention to detail and the ability to work under pressure in a hospital setting.

Qualifications

• High school diploma or equivalent required.
• AS or BS degree in applied sciences preferred.
• 1 year phlebotomy and laboratory experience preferred.
• BLS certification and Phlebotomy certificate required at time of hire.

Responsibilities

• Collect patient specimens using proper identification methods.
• Process specimens and ensure correct tests are ordered and documented.
• Perform CLIA-waived and moderately complex tests according to procedures.
• Communicate with physicians, staff, and patients to clarify orders and troubleshoot issues.
• Maintain quality control and routine equipment maintenance in the lab.

Skills

Attention to Detail

Problem Solving

Time Management

Interpersonal Skills

Communication Skills

Education

High school diploma or equivalent

AS or BS Degree in Applied Sciences

Tools

MS Word

Excel

Job description

Job SummaryProcessing biological specimens for laboratory analysis and preparing samples to send to the Reference Laboratory. Performs pre-analytical quality assurance checks on specimens, enters physician laboratory test orders into the LIS. Specimen collection to include neonate to geriatric populations, legal specimen collection and urine drug screen DOT/non-DOT collection. Communicates with physicians and medical staff to clarify orders and troubleshoot ordering issues. Performs CLIA waived and moderately-complex tests, understand and follow procedures and operate and perform routine maintenance on standard laboratory equipment (centrifuges, incubators, pneumatic tube system).Essential FunctionsSpecimen Collection· Properly identifies all patients using 2 patient identifiers (name, DOB) and labels all specimens according to SJMC policies.· Follows procedures for properly collecting patient specimens (phlebotomy, UA collection, finger and heel sticks) in all situations (routine, trauma, legal, DOT or disaster).· Ensures that phlebotomy trays and area are fully stocked prior to shift end.Specimen Processing· Performs pre-analytical Quality Assurance checks and documents completely.· Ensures that the correct tests are ordered for all outpatient draws with orders.· Follows documentation and change order procedures.· Communicates with staff, patients and physicians about clarification on orders.Reference Labs· Process all Reference Lab tests accurately (preparation, aliquots, labels, correct temperature, packing, sending).· Monitors Reference Lab delay in testing reports and following up with issues.Communication· Answers questions from phone calls or directs the phone call to the appropriate person, faxes results, addresses questions from patients and hospital staff at the laboratory front desk, and communicates with the Scientists about specimen samples.CLIA waived and moderately-waived kit testing· Perform and result testing in accordance with procedure manuals.· Perform Quality Control and concurrent testing monthly or as indicated by the procedure.Job RequirementsMinimum EducationRequired: High school diploma or equivalent.Preferred: AS or BS Degree in any Applied Sciences.Minimum Work ExperienceRequired: Demonstrates experience with MS Word and Excel. Good communication skills (written and verbal).Preferred: 1 year of phlebotomy and laboratory experience.Required Licenses: BLS and Phlebotomy certificate required at time of hireFunctional DemandsWorking ConditionsHospital Clinical Laboratory, OP draw room and St. John’s Health facilities. Exposure to infectious, flammable and caustic agents; working in small, closed areas and subject to high stress. Must be on-site at the St. John’s Health campus or other facilities to fulfill the responsibilities of this role.Physical Requirements30% of the time sitting and computer use. 70% of the time standing or walking. Ability to lift 25 pounds. Bending and reaching required. Manual dexterity essential. Must be able to pass color blind test upon hire.Direct Reports: NoneReports to: Manager Clinical LaboratoryInternal and External Contacts: Patients, patient families, all hospital staff, practitioners and their office staff.Leadership CapabilitiesAttention to Detail• Completes tasks in a way that ensures there are no errors• Methodically and patiently reviews work to identify any mistakes or discrepancies• Creates and stores documentation in a way that is thorough and easy to accessProblem Solving• Uses logic and methods to solve problems with effective solutions• Can see hidden problems• Looks beyond the obvious and doesn't stop at the first answersDealing with Ambiguity• Copes effectively with change• Handles risk and uncertainty comfortablyInterpersonal Skills• Relates well to all kinds of people, up, down and sideways, inside and outside the organization• Builds appropriate rapport• Uses diplomacy and tactTime Management• Uses his/her time effectively and efficiently• Concentrates his/her efforts on the more important priorities• Gets more done in less time than others