Clinical Lab Scientist (Laboratory Information Manager)

U.S. Department of Veterans Affairs; City of Syracuse (NY); On-site; USD 115,000 - 149,000; Full time

Benefits offered by this job

Paid Time Off

Federal pension

Federal health benefits

Job summary

This position is with the Syracuse VA Medical Center in the Pathology & Laboratory Medicine Service. It serves as the local expert for development, installation, and use of the laboratory information system (LIS) in conjunction with the healthcare system's HIS.

The incumbent leads policy development, software validation, interface management, and data mining while coordinating with laboratory and hospital teams to ensure accurate test results and compliant operations.

Responsibilities

• Develops and recommends policies and procedures related to laboratory information management, LIS and HIS adoption.
• Maintains laboratory files; reviews report formats and LIS calculations; codes and maps ordering, reporting, billing, and workload systems.
• Provides expert consultation on LIS; liaises with national software developers for testing and validation.
• Tests and maintains software in the lab network; handles hardware maintenance and security; performs data mining for quality monitoring.

Job description

Clinical Lab Scientist (Laboratory Information Manager)

• Department: Department of Veterans Affairs

This position is in the Pathology & Laboratory Medicine Service at the Syracuse VA Medical Center, Syracuse, NY. The incumbent Serves as the local expert for development, installation, and use of the laboratory information system (LIS) in conjunction with the overall hospital information system (HIS).

Key Responsibilities

Total Rewards of a Allied Health Professional The duties and responsibilities of the Clinical Laboratory Scientist Technical Specialist include but are not limited to the following: Develops and recommends new policies and procedures related to laboratory information management, the installation and use of the laboratory information system (LIS), hospital information system (HIS), and other software packages utilized in the laboratory.

Maintenance of laboratory files, to include periodic review of report format and laboratory information software calculations. Implements and maintains coding and mapping for laboratory test ordering, reporting, billing, and workload recording systems. Analyzes emerging trends, software, and technology and adopts appropriate methods for local programs to meet agency goals.

Serves as a recognized expert to provide authoritative advice and consultation on the laboratory information system. Serves as the local expert for national software developers for alpha or beta testing of software packages as well as the validation of all software implemented. Advise all organizational levels on various aspects of the functions and capabilities of the information system.

Evaluates, tests, and maintains software applications within the networking environment for compatibility with existing software, hardware, and networking environment. Carries out day-to-day operations related to laboratory computer use. Implements and maintains laboratory interfaces and middleware. Hardware troubleshooting and computer maintenance. Manages informatics. Performs data mining in support of quality monitoring missions.

Provides consultation for providers and other application coordinators on order entry issues. Training new personnel on computer functions, including ordering options, and is responsible for maintenance of computer security keys. Is the primary source of information for maintaining laboratory instrumentation in the specialty area.

Acts as the subject matter expert to diagnoses deviations in test performance due to instrument malfunction and troubleshoots deviations to maintain optimal operating conditions and accuracy of test results. Maintains all maintenance records for equipment. Ensures compliance with laws, directives, rules, and regulations of assorted regulatory agencies such as CAP, and Joint Commission related to information systems, and performs audits as needed.

Acts as liaison to other departments of the medical center for laboratory informatics. Communicates effectively and courteously while working as a healthcare team member. Provides excellent service as defined by the customer (healthcare providers, patients, and others). Gives direction and guidance using underlying principles of their clinical laboratory informatics.

Ability to communicate, consult, and interact with other members of the healthcare team, external relations, and customer service. Also functions as a Clinical Laboratory Scientist (formerly Medical Technologist) and is required to rotate within the clinical laboratory departments (chemistry, molecular biology, coagulation, hematology, immunology, serology, urinalysis, and reference lab testing, etc.) on an as needed basis.

Will also work weekends and holidays as priorities demonstrate a need. Work Schedule: Monday through Friday 7:30 a.m. - 4:00 p.m. Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Virtual: This is not a virtual position. Functional Statement #: 11963-F

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $114695 – $149106/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-11-20.

Who is eligible to apply?

This position is open under the 'Public' hiring path.