Clinical Information Systems Analyst

Erc8585757Pathlight53T353; Aspen (CO); Hybrid; USD 78,000 - 98,000; Full time

Benefits offered by this job

Medical coverage

Retirement benefits

Paid Time Off

Tuition reimbursement

Parental Leave

Job summary

ERC Pathlight is seeking a Clinical Information Systems Analyst to lead EMR implementation, optimization, and ongoing support, ensuring alignment with healthcare workflows and regulatory requirements.

The role offers remote work with a hybrid Denver-area schedule (onsite 2-3 days; remote Mondays/Fridays), on‑call rotations, and competitive benefits. Colorado pay range: $78,000 — $98,000 USD.

Qualifications

• Proven experience with EMR systems in a healthcare setting.
• Understanding of healthcare workflows and terminology.
• Proficiency in system configuration, optimization, and customization.
• Strong analytical and problem‑solving skills.
• Excellent communication with diverse stakeholders.
• HIPAA/Meaningful Use regulatory awareness.
• 2–3 years of relevant experience.
• Willingness to work occasional night and weekends.

Responsibilities

• System Optimization: Continuously evaluate and enhance EMR performance and workflows.
• User Support and Training: Provide end‑user support and training on EMR features.
• System Maintenance and Upgrades: Coordinate patches and upgrades with IT and vendors.
• Stakeholder Engagement: Gather requirements and address concerns between users and vendors.
• EMR System Implementation: Lead configuration, data conversion, and user training for go‑live.
• Documentation and Compliance: Maintain config docs and ensure regulatory compliance.
• Data Analysis and Reporting: Create reports/dashboards to monitor performance.
• Industry Knowledge: Stay updated on healthcare IT trends and regulatory changes.

Skills

EMR systems

Healthcare workflows

System configuration

Data analysis

Communication

HIPAA knowledge

Attention to detail

Team collaboration

Night/weekend availability

Implementation & upgrades

Education

Bachelor's degree in Healthcare Informatics or related field

Tools

None

Job description

Who We Are

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

Why Join Us

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter. You matter.

If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

This position requires current, unrestricted authorization to work in the United States on a permanent basis.

What You'll Be Doing:

As a Clinical Information Systems Analyst, you will be responsible for the effective implementation, optimization, and ongoing support of our electronic medical record (EMR) system. Your primary focus will be on ensuring the EMR system meets the needs of our healthcare providers and supports efficient and accurate patient care. This role requires a strong understanding of healthcare workflows, system configuration, data analysis, and exceptional problem-solving skills. This role is required to participate in on-call rotation to provide after-hours and weekend support for emergent issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• System Optimization: Continuously evaluates and enhances the functionality and performance of the EMR system. Identifies areas for improvement in workflows, system configurations, and data capture to streamline processes and enhance user experience.
• User Support and Training: Provides comprehensive end‑user support, including troubleshooting system issues, answering user inquiries, and resolving technical challenges. Develops and delivers training programs to ensure users have a solid understanding of the EMR system's features and functionalities. Participates in on‑call rotation to provide after‑hours and weekend support for emergent issues.
• System Maintenance and Upgrades: Collaborates with IT and vendor teams to ensure the timely application of system patches, upgrades, and enhancements. Performs system testing to verify functionality, data integrity, and compliance with regulatory requirements.
• Stakeholder Engagement: Engages with key stakeholders, including healthcare providers, administrators, and IT teams, to gather requirements, understand user needs, and address system‑related concerns. Acts as a liaison between users and vendors to facilitate effective communication and problem resolution.
• EMR System Implementation: Collaborates with cross‑functional teams to plan, coordinate, and execute the implementation of the EMR system. Leads activities such as system configuration, data conversion, workflow analysis, and user training to ensure a successful rollout.
• Documentation and Compliance: Maintains comprehensive and up‑to‑date documentation of system configurations, processes, and user guidelines. Ensures compliance with regulatory standards, such as HIPAA, and participates in audits and reviews as needed.
• Data Analysis and Reporting: Utilizes data analysis techniques to identify trends, patterns, and opportunities for improvement within the EMR system. Generates reports and dashboards to support informed decision‑making, monitor system performance, and ensure data accuracy.
• Industry Knowledge and Continuous Learning: Stays abreast of emerging trends, technologies, and regulatory changes in healthcare IT and EMR systems. Proactively shares knowledge and insights with colleagues and identifies opportunities to leverage new functionalities to improve patient care processes.

Education Requirements

• Bachelor's degree in Healthcare Informatics, Computer Science, or a related field

Required Knowledge, Skills and Abilities

• Proven experience working with electronic medical record (EMR) systems in a healthcare setting.
• In‑depth understanding of healthcare workflows, clinical processes, and terminology.
• Proficiency in system configuration, optimization, and customization.
• Strong analytical and problem‑solving skills, with the ability to analyze complex data and identify insights.
• Excellent communication and interpersonal skills to effectively engage with diverse stakeholders.
• Detail‑oriented with a commitment to data accuracy and quality.
• Ability to work independently and collaboratively in a fast‑paced, dynamic environment.
• Experience with EMR implementations, upgrades, and maintenance.
• Knowledge of healthcare regulatory requirements (e.g., HIPAA, Meaningful Use) and industry standards.
• 2‑3 Years of relevant experience
• Willingness to work occasional night and weekends

On‑Call & After‑Hours Support

This position includes participation in a monthly on‑call rotation, which is compensated as part of the role's salary. Team members may also be required to work outside of standard business hours to support system configurations, deployments, and go‑live activities as needed.

Location & Schedule

This position is posted as remote; however, per company policy, candidates residing within a 35‑mile radius of ZIP code 80230 will be required to follow a hybrid schedule, even if they applied to the remote posting.

• Remote: Mondays and Fridays
• On‑site in our Denver Office: Tuesdays, Wednesdays, and Thursdays

Colorado pay range: $78,000 — $98,000 USD

What We Offer

At ERC Pathlight, caring for people is our missionand that begins with caring for our own team. Your well‑being matters, and our benefitprogramis designedto support every part of your life.

We offer:

• competitive compensation
• comprehensive medical, dental, and vision coverage
• generous Paid Time Off
• Parental Leavebenefits
• Retirement benefits
• tuition reimbursement

We also recognize that mental health is part of every person’s experience.That’swhy we strive to create a workplace where you feel supported, seen, and encouraged—personally,professionally, and at home.

When you thrive, you can do your best work. And your best work changes lives.