Clinical Informaticist O-5 Non-Supervisory

U.S. Immigration and Customs Enforcement (ICE); Washington, Baltimore (District of Columbia, MD); On-site; USD 90,000 - 132,000; Full time

Job summary

U.S. Immigration and Customs Enforcement (ICE) in Washington, DC, seeks a non-supervisory USPHS officer to support the Health Application Services Office within the Health Information and Technology Unit.

The role oversees electronic health record initiatives for IHSC clinical practice and operations, delivering secure, effective EHR solutions for a nationwide workforce serving detainees. The position emphasizes collaborating with IHSC clinicians, vendors, and federal partners to enhance

Qualifications

• Master of Science in a clinical field required or preferred.
• Degree or certifications in healthcare informatics preferred.
• Some knowledge/experience with contracts.
• Knowledge/experience with project or program management.
• Knowledge of medical, administrative, ethical and legal requirements related to healthcare delivery and patient information.
• Knowledge of program policies and guidelines and operating procedures relating to information systems.

Responsibilities

• Identify and facilitate adoption of clinical information systems and technologies that support clinicians and patients.
• Lead meetings with IHSC units to capture functional input for the EHR and coordinate with operations staff.
• Guide solution design using clinical knowledge, data analysis, and human-centered design to fit patient care needs.
• Use data to drive process changes and improve clinical workflows and technology use.
• Document specifications for tools, reports, and systems aligned with organizational priorities.
• Document analyses (swim lanes, value streams, gaps) to ensure comprehensive solutions.

Skills

Project management

Clinical informatics knowledge

Contract knowledge

Healthcare data analysis

Education

Master of Science in clinical field

Job description

Summary

Non-supervisory U.S. Public Health Service position, supporting the Health Application Services Office within the Health Information and Technology Unit. Oversees and advances electronic health record initiatives that affect IHSC clinical practice and operations, ensuring secure, effective EHR solutions for a nationwide workforce delivering on-site, off-site, and operational medical support to detainees.

Non-supervisory U.S. Public Health Service position, supporting the Health Application Services Office within the Health Information and Technology Unit. Oversees and advances electronic health record initiatives that affect IHSC clinical practice and operations, ensuring secure, effective EHR solutions for a nationwide workforce delivering on-site, off-site, and operational medical support to detainees.

This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.

Duties

• Duties include day-to-day activities that identify and facilitate the adoption of clinical information systems and technologies that support and improve the experience for clinicians and patients.
• Lead meetings with various IHSC Units on their functional input for the electronic health record (EHR). Coordinate discussions with operations support staff and ensure proposed enhancements do not have a negative impact on the EHR.
• Guide solution design, incorporating clinical/healthcare knowledge, data analysis, human-centered design, and quality improvement concepts to ensure optimal fit for patient care and clinician usability.
• Utilize data to drive process, workflow, and behavior change as it relates to appropriate and efficient use of electronic health records and clinical technologies.
• Document specifications that will translate into the development of tools, reports, and systems that support organizational priorities.
• Utilize industry-standard tools (i.e., swim lane diagrams, value stream mapping, gap analysis, needs analysis, feasibility analysis) to document and analyze systems to ensure comprehensive solutions that meet process improvement goals and integrate into clinical workflows.
• Leads and coordinate projects, manages resources, and complete projects successfully and on schedule.
• Identify, evaluate, and develop plans for introducing technology-based innovations that will increase efficiency, reduce waste, or solve a problem within the organization. Gain technical expertise in functionality that is pertinent to clinical care.
• Provides clinical expertise to assess and recommend ways technology could enhance workflows and access to patient related information.
• Maintain a working knowledge of licensing, regulatory, and compliance factors related to clinical information system usage. Assist in development and ongoing review of system related policies, procedures, and competencies; assures technologies and workflows align where appropriate.
• Serve as a resource to end users for information systems and technology; effectively communicate and educate system changes, workflow process changes, downtime procedures, and relevant information to clinical teams.
• Collaborate and consult with IHSC clinicians, vendors, and federal partners to share knowledge and experiences to determine the best possible technologies and solutions for the organization and improve patient care.
• Promote and stimulate thought on the innovative uses of technology and the exploration of new and promising technologies and methodologies to provide improved delivery of products and services and to foster solutions that enhance organizational and enterprise performance.
• Participate as a primary or alternate voting member, chair or co-chair, advisor or reviewer on IHSC, Agency, and Department change management boards, selection committees and/or workgroups.
• Support User Acceptance Testing (UAT) for new EHR features and assist in the implementation of clinical and EHR-related training via IHSC's platform, ensuring all content reflects current clinical best practices.
• Other duties as assigned.

Requirements

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
• ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
• Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty (CAD) candidate.

Civilians are not eligible for this position.

• Applicants without a USPHS commission must begin the USPHS Commissioned Corps application process before applying to this position. Applicants must review the USPHS application requirements and submit an application at www.usphs.gov/apply-now/.
• Continued employment is contingent upon appointment to, and maintenance of, active-duty status in the USPHS Commissioned Corps.
• PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.

Qualifications

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Minimum a Master of Science in a clinical field.
• Degree or certifications in healthcare informatics preferred.
• Some knowledge/experience with contracts.
• Knowledge/experience with project or program management.
• Knowledge of medical, administrative, ethical and legal requirements and standards related to healthcare delivery and the privacy of protected patient information.
• Knowledge of program policies and guidelines, and operating procedures relating to information systems. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain current. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
• High degree of initiative, and follow-through on a wide range of sensitive, complex, and program issues.

SUPERVISORY CONTROLS

The incumbent reports directly to the Supervisory Lead, Health Application Services Office within the Information Management Section of the Health Information and Technology Unit.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.