Clinical Implementation Specialist

FMS USA Fresenius Mgmt Services Inc; Waltham (MA); On-site; USD 79,000 - 133,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid time off

Parental leave

Performance-based bonuses

Job summary

Fresenius Kidney Care seeks an experienced Clinical Services Initiatives Manager to coordinate and implement enterprise clinical initiatives across the system. You will collaborate with the Clinical Services Initiatives leadership team, Nursing, Operations, and the Global Medical Office to drive improvements in clinical practice, care delivery, and patient outcomes.

The role requires at least 5 years in nephrology nursing or hemodialysis, strong change-management skills, and the ability to work

Qualifications

• RN with nephrology experience; ability to obtain multi-state licensure.
• Bachelor’s Degree required; advanced degree desirable.

Responsibilities

• Provide clinical insight to support quality patient care and outcomes.
• Facilitate implementation of clinical initiatives per leadership.
• Coordinate cross-functional activities across Clinical Services Initiatives.
• Conduct site visits to support implementation and gather insights.
• Collaborate with field teams, Nursing and Clinical Services, Operations, and GMO.

Skills

RN nephrology experience

Leadership

Cross-functional collaboration

Project management

Customer service

Communication

Change facilitation

Microsoft Office365

Adaptability

Independent work

Education

Bachelor’s Degree

Registered Nurse license

Tools

Outlook

Excel

Word

PowerPoint

Teams

Job description

The Clinical Services Initiatives Manager plays a critical role in coordinating and facilitating the successful implementation of enterprise clinical initiatives across Fresenius Kidney Care. In collaboration with the Clinical Services Initiatives leadership team and in partnership with Nursing and Clinical Services, Operations, the Global Medical Office, and other stakeholders, this role supports programs that drive measurable improvements in clinical practice, care delivery, and patient outcomes. This position provides strategic and operational support for designated initiatives, ensuring alignment with the Medical Quality Agenda and broader enterprise transformation goals. Responsibilities include developing implementation strategies, coordinating cross-functional execution plans, supporting frontline clinical teams, and contributing to a culture of innovation and continuous improvement.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Provides clinical insight and subject matter expertise to support the effective delivery of quality patient care and improved outcomes, in alignment with the Medical Quality Agenda and FKC Quality Standards.
• Facilitates the implementation of clinical initiatives as directed by leadership, ensuring consistency with strategic goals and operational expectations.
• Coordinates activities across Clinical Services Initiatives programs, including supporting field-facing staff and collaborating with internal partners to address clinical quality opportunities.
• Conducts site visits as needed to support initiative implementation, assess practice alignment, and gather insights from clinic teams.
• Collaborates with field teams, Nursing and Clinical Services, Operations, Global Medical Office, and other departments to meet clinical and operational goals.
• Applies knowledge of clinical workflows, technology, and care delivery processes to assist in the design and implementation of enterprise initiatives.
• Contributes to the development and execution of initiatives that support value-based care programs and other risk‑based arrangements, including strategies aimed at improving outcomes, lowering cost of care, and enhancing care coordination.
• Participates in the evaluation and continuous improvement of information systems and tools used in support of clinical initiatives.
• Supports the broader Clinical Services Initiatives team by interpreting organizational policies, aligning program delivery, and responding to evolving clinical and operational needs across the field.
• Maintains expertise in FKC policies, structure, and regulatory requirements to provide effective program coordination and guidance.
• Performs other related duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position requires approximately 80‑90% travel.

SUPERVISION

None

EDUCATION AND REQUIRED CREDENTIALS

• Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience
• Registered Nurse with active unrestricted nursing licensure in practicing state – with the ability to obtain licensure in multiple states.

EXPERIENCE AND SKILLS

• Minimum 5 years of Nephrology Nursing, specifically hemodialysis. Prefer Incenter Management Experience
• Exemplary Customer Service
• Demonstrated ability to support clinical programs, facilitate change, and collaborate effectively across functions
• Strong interpersonal and relationship‑building skills with the ability to influence without direct authority
• Proficient in Microsoft Office365 applications: Outlook, Excel, Word, PowerPoint, Teams, etc.
• Project or case management experience preferred yet not required.
• Must exhibit leadership skills and be able to collaborate with clinic staff.
• Understanding of renal and diabetes disease process and current management practices.
• Excellent organizational skills with the ability to manage multiple priorities in a dynamic environment
• Clear and professional verbal and written communication skills
• Comfortable engaging with clinical teams, physicians, and cross‑functional partners in both virtual and on‑site settings
• Self‑directed and able to work independently while aligning shared goals
• Ability to adapt messaging and communication styles across varying levels of education and clinical expertise

Additional Job Description Additional Job Description Please note: RN with 1 year of nephrology experience is required. We will train for this position. This position will require extensive travel, so you should reside within one hour of a major airport.(non-negotiable) The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $79,000.00 - $133,000.00 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions – include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non‑merit‑based factors Creating a future worth living. For patients. Worldwide. Every day. Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high‑quality products as well as innovative technologies and treatment concepts.