Clinical Hospice Sales Representative

Optum; Nashville (TN); On-site; USD 62,000 - 93,000; Full time

Benefits offered by this job

comprehensive benefits package

incentive and recognition programs

equity stock purchase

401k contribution

Job summary

Amedisys, part of the Optum family, seeks a Clinical Hospice Liaison to establish and develop new business contacts, maintain relationships, and implement a sales and marketing plan. You will work to meet admissions and payor-mix goals while traveling within the assigned territory.

Required is a Bachelor's degree with 1+ year in healthcare or related fields, or equivalent business development experience, plus RN or LPN licensure in the service state. Hospice experience preferred.

Qualifications

• Bachelor's degree with 1+ year experience in healthcare, business development, or related field.
• Current, unrestricted RN or LPN license in the state of service; MSW/LCSW/PT/OT/SLP/PA credentials may apply.
• Hospice or healthcare business development experience preferred.

Responsibilities

• Achieves admissions and payor-mix goals; meets short- and long-term target account goals.
• Maintains up-to-date referral records across physicians, hospitals, SNFs, and discharge planners within territory.
• Documents daily sales calls in CRM with pre- and post-call notes; maintains referral sources in CRM.
• Assists care center with referral-to-admission process.
• Masters the sales model and uses the sales process daily.
• Develops and maintains client relationships in a competitive market.
• Prepares business plans and target lists; prioritizes accounts per market plan.
• Responds to customer complaints promptly.
• Travel 50% or more within the assigned territory.
• Performs other duties as assigned.

Skills

Healthcare experience

Business development

Relationship building

Sales planning

Education

Bachelor's degree

RN or LPN license in state of service

MSW/LCSW/PT/OT/SLP/PA credentials

Tools

CRM software

Job description

Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Clinical Hospice Liaison you will be responsible for establishing and developing new business contacts, maintaining current relationships, and developing and implementing a sales and marketing plan.

Primary Responsibilities:

• Achieves admissions and payor-mix goals. Meets short- and long-term target account goals
• Maintains a complete, up-to-date record of referrals, including physicians, hospitals, skilled nursing and senior living facilities' management, discharge planners, and case managers within an assigned territory
• Meets minimum administrative standards:
  • Documents the minimum expected sales calls daily in CRM, including pre- and post-call notes
  • Maintains a complete, up-to-date record of targeted referral sources in the territory in CRM
• Assists the care center, as needed, with the referral-to-admission process
• Masters the essentials of the sales model and uses the sales process daily
• Develops and maintains client relationships within a competitive marketplace
• Prepares business plans and maintains target lists. Prioritizes accounts in accordance with the market sales plan
• Responds to customer complaints in a timely manner
• Performs other duties as assigned
• Ability to travel 50% or more within the assigned territory

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree with 1+ year successful experience in healthcare, business development, or related industry OR successful previous experience in business development, outreach, or healthcare related role
• Current, unencumbered Registered Nurse or Licensed Practical Nurse license in the state of service. MSW, LCSW, PT, OT, SLP, and PA

Preferred Qualification:

• Experience in Hospice or healthcare business development

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as:

• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $62,320 to $93,480 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.