Clinical Field Specialist, CT - Texas

HeartFlow, Inc.; Austin (TX); Hybride; USD 90 000 - 125 000; Plein temps

Résumé du poste

HeartFlow, Inc. is seeking a remote Training Specialist to optimize the coronary CT program, onboard customers, and train technologists across the assigned geography.

You will establish credibility with stakeholders and maintain detailed records to ensure ongoing product effectiveness. The role requires ARRT CT or Radiology board certification, 3 years of cardiac CTA experience, and an associate degree (bachelor's preferred).

Qualifications

• Minimum 3 years cardiac CTA experience.
• Active ARRT CT certification or Board Certification in Radiology.
• Associate degree in radiology, technology, or related field; bachelor’s preferred.

Responsabilités

• Assess the customer lifecycle to optimize the coronary CT program for customer success.
• Identify improvements to boost quality acceptance during onboarding.
• Ensure customers implement changes to optimize HeartFlow products continuously.
• Lead virtual or live training for technologists across assigned geography.
• Build credibility and maintain relationships with key stakeholders.
• Maintain records of contacts, CT volume, engagement, and training in HeartFlow systems.
• Capture customer feedback and discuss HeartFlow analysis across products.
• Stay updated on CT and workstation tech innovations and training materials.
• Develop plans to proactively optimize customer performance.
• Travel up to 80% and be available for periodic on-call responsibilities.

Connaissances

Cardiac CT

Teaching experience

Communication skills

Formation

Associate degree in radiology/related field

Bachelor's degree preferred

Description du poste

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMapAnalysis), assess coronary blood flow (FFR CT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 750,000 patients worldwide.

Job Responsibilities:

• Assess the customer lifecycle and ensure the coronary CT program is optimized to set up customers for success.
• Identify areas of improvement and make recommendations to enhance quality acceptance rates during customer onboarding.
• Ensure customer has implemented any necessary changes to optimize use of Heartflow products on a continuous basis.
• Conduct virtual and/or live training of technologists using various delivery methods, including product demonstrations, one-on-one, and group training sessions, to transfer knowledge on the use of Heartflow products in assigned geography.
• Establish credibility and sustain strong working relationships with key stakeholders.
• Ensure proper records (e.g. customer contacts, CT volume, engagement logs, training records, etc.) and documentation are input and maintained in Heartflow systems.
• Capture customer feedback and participate in clinical discussions with customers and colleagues regarding Heartflow analysis on multiple products.
• Maintain knowledge of the latest CT and Workstation technology innovations, training delivery methodologies, and training materials for effective training.
• Build and execute on plans to proactively optimize customer performance and identify opportunities for improvement.
• This is a remote position with up to 80% travel. Ability to take periodic on-call responsibilities

Skills Needed:

• Expert knowledge of cardiac CT is required
• Teaching and industry experience are highly desirable
• Strong communication skills and demonstrated success in building relationships

Educational Requirements & Work Experience:

• Associate degree in radiology, technology or related field required; Bachelor’s Degree preferred
• Minimum 3 years cardiac CTA experience
• Must have active ARRT Certification in CT or Board Certified in Radiology

A reasonable estimate of total compensation range is $90,000 to $125,000 per year. This position is eligible for discretionary commission-based earnings. #LI-IB1

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.