Clinical Engagement Program Manager

Brown University Health; Providence (RI); On-site; USD 95,000 - 157,000; Full time

Job summary

Brown University Health seeks a Clinical Engagement Project Manager to lead multidisciplinary teams and drive transformational change in clinical and operational processes. You will collaborate with executives and senior clinical leaders to implement best practices that deliver high-impact, safe patient care across the care team.

The role emphasizes leadership, evidence-based approaches, and stakeholder engagement.

Qualifications

• Master’s degree in business administration, healthcare administration or related field.
• Five years of process improvement experience in a clinical setting.
• Three years of leadership experience; strong clinical/science background with 5–7 years overall.
• Excellent oral and written communication; ability to lead and motivate at all levels.

Responsibilities

• Co-leads enterprise-wide nursing initiatives to identify strategic clinical opportunities.
• Executes processes delivering effective care and safeguarding patient safety.
• Collaborates with nursing leaders to drive clinical and operational improvements.
• Leads teams to develop action plans across entities to improve performance.
• Uses data analytics to improve system-level nursing practices.

Skills

Leadership

Data analytics

Stakeholder engagement

Change management

Collaboration

Education

Master’s degree in business administration, healthcare administration or related field

Tools

EHR systems

Data analytics

Job description

SUMMARY

This position is crucial in engaging and leading diverse multidisciplinary teams in driving transformational change. It demands the focused utilization of clinical & operational expertise, managing integrative processes, and strong leadership. The Clinical Engagement Project Manager collaborates with executives & senior clinical and operational leaders to drive best practices that deliver high impact & safe patient care for the entire care team to achieve high quality outcomes.Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:Instill Trust and Value DifferencesPatient and Community Focus and Collaborate

RESPONSIBILITIES

Co-leads enterprise-wide annual & long-term nursing initiatives from across the organization to identify and establish strategic clinical opportunities. Devises and executes processes geared towards delivering highly effective care and safeguarding patient safety. Collaborates with nursing clinical & operational leaders to solve complex problems facing clinical care. Leads enterprise teams with system, facility, nursing leadership & front-line nurses to develop action planning to drive clinical & operational performance enhancements throughout the year. Utilizes data and analytics to establish system-level nursing clinical & operational process improvement to deliver best care practices. Fosters a culture of change to promote a high reliable organization. Ensures evidence-based clinical approach, striving to improve clinical objectives while seamlessly integrating into clinical operations. Leads successful execution of clinical initiatives across various operating entities and disciplines, ensuring differences of scales and scope across nursing. Governs the utilization of established nursing clinical practices, policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Monitors process & outcome metrics to ensure quality outcomes utilized for strategy and growth of nursing is in line with industry standards for patient care. Manages system-wide resources and strategically prioritizes the efforts of Brown University Health’s nursing clinical practices. Leads the entire project lifecycle of clinical & operational process improvement teams, employing the methodology of define, design and implementation. Ensures compliance with regulatory and accrediting body requirements while overseeing the phases of improvement for nursing clinical practices, policies, and clinical decision-making tools with the electronic health record. Inspires collective purpose, supporting key nursing clinical & operational initiatives, both individually and in a group setting. Articulates new possibilities and fosters engagement through direct, positive, meaningful conversations. Resolves disputes, crafts agreements that are perceived as a collective advantage to all parties involved. Customizes strategies, adapting processes, behavior, and substance to facilitate mutually beneficial outcomes. Performs other duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION: Master’s degree in business administration, healthcare administration or related field. EXPERIENCE: Five years of process improvement experience Nin a clinical setting required. Three years of leadership experience required. Must demonstrate a strong clinical/science background as normally demonstrated with five to seven years of experience in a progressively responsible capacity or an equivalent combination of relevant education, business, technical and healthcare experience. Must have a high tolerance for ambiguity and ability to manage and facilitate large-scale, high-profile projects and plans in a complex and fast-paced healthcare setting. This includes demonstrated ability to identify and resolve complex problems through innovative solutions. Must possess excellent oral and written communication skills as well as team building skills required to lead, influence and motivate others at all levels in the organization.

SUPERVISORY RESPONSIBILITY

Provides functional guidance to others who may be assigned on a project basis.

Pay Range

$95,264.00-$157,206.40

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type

M-F 8:00-5:00

Work Shift

Day

Daily Hours

8 hours

Driving Required

No