Clinical Educator - Infusion

BrightSpring Health Services Corporation; Winston-Salem (NC); Presencial; USD 85.000 - 110.000; Jornada completa

Descripción de la vacante

Amerita in the United States seeks a Clinical Educator - Infusion to educate referral sources, patients, and care teams on infusion therapies and at-home care delivery.

You will partner with hospital staff, Clinical Sales Executives, pharmacy, intake, and operations to ensure safe discharge, therapy initiation, and seamless patient transitions.

RN license required in NC; BSN preferred; minimum 3 years clinical experience with infusion therapy; strong teaching, presentation, and travel readiness.

Formación

• Registered Nurse (RN) license required; BSN preferred.
• Active RN license in state of practice required.
• Minimum three (3) years of clinical experience; infusion therapy or specialty pharmacy experience strongly preferred.
• Experience in adult education, clinical training, or healthcare education preferred.
• Previous experience supporting sales or business development initiatives preferred.
• Valid driver\'s license and auto insurance required
• Active RN license in assigned state.
• Must meet company driving standards.

Responsabilidades

• Clinical Education & Patient Training: Educate patients, caregivers, and facility staff on Amerita infusion therapies and care delivery at home or alternate-site settings; deliver in-person and virtual patient education promoting safety and independence; conduct patient assessments to support appropriate placement.
• Transition Support & Care Coordination: Coordinate patient transitions from hospital to home with facility staff and internal teams; ensure patients are prepared for discharge and therapy initiation; gather relevant information to support service initiation.
• Education, Training & Sales Enablement: Provide clinical expertise during customer engagements and educational programs; deliver CEU programs for internal staff and referral sources; support onboarding and competency development of field teams.
• Internal Collaboration & Clinical Support: Act as a clinical liaison between pharmacy, sales, nursing, and operations; provide clinical consultation and cross-functional support; align educational activities geographically.
• Performance, Documentation & Compliance: Maintain HIPAA compliance; ensure regulatory and accreditation adherence; document education and transition activities; support data collection and reporting on outcomes.

Conocimientos

Clinical Education

Adult Education

Sales Collaboration

Educación

BSN preferred

Herramientas

CRM

Descripción del empleo

Overview

Clinical Educator - Infusion

Our Company Amerita

Overview The Clinical Sales Executive (CSE) plays a critical role in driving patient care transitions from hospital to home while supporting referral growth and therapy adoption for Amerita infusion services. As a licensed clinical professional and sales partner, the CSE collaborates closely with hospital case managers, discharge planners, physicians, patients, and caregivers to ensure safe, efficient placement of patients into home or alternate-site infusion therapy. The CSE combines clinical expertise with consultative sales skills to educate referral sources, patients, and healthcare teams on Amerita\'s services, ensuring appropriate patient selection, seamless discharge coordination, and successful therapy initiation. This role partners closely with Strategic Account Executives, pharmacy, intake, and operations teams to improve referral conversion, enhance patient outcomes, and strengthen referral relationships. Success is measured through patient transition effectiveness, referral growth, admission conversions, therapy starts, and referral source satisfaction.

Must be a licensed Registered Nurse (RN) in the state of North Carolina

Shift: Monday-Friday 8:30am-5:00pm

We Offer: Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts; Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance; 401(k) Retirement Plan; Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability; Employee Discounts; Tuition Reimbursement; Paid Time Off & Holidays

Responsibilities

Clinical Education & Patient Training

• Evaluate, educate, and train patients, caregivers, and facility staff on Amerita services, infusion therapies, and care delivery within home or alternate-site settings.
• Provide in-person and virtual patient education to promote therapy understanding, safety, and independence.
• Conduct patient assessments and evaluations to support appropriate placement into home infusion or alternate-site care.
• Deliver initial therapy education and support therapy initiation activities as needed.
• Ensure timely and accurate documentation of patient education and clinical interactions using company systems and technology.
• Support development and utilization of patient education materials and communication tools.

Transition Support & Care Coordination

• Coordinate patient transitions from hospital to home or alternate care settings in collaboration with facility staff, providers, and internal teams.
• Partner with Clinical Sales Executives to ensure patients are clinically prepared for discharge and therapy initiation.
• Gather and communicate relevant pre-admission and insurance information to support service initiation.
• Facilitate continuity of care by ensuring therapy education, supplies, and clinical readiness are aligned prior to discharge.
• Serve as a clinical resource supporting transition planning and patient readiness across the care continuum.

Education, Training & Sales Enablement

• Partner with SAEs and CSEs to provide clinical expertise during customer engagements, educational programs, and growth initiatives.
• Deliver in-services, continuing education (CEU) programs, and clinical training sessions for internal staff and referral sources.
• Support onboarding and ongoing competency development of field sales and clinical team members.
• Identify clinical education opportunities that improve referral confidence and increase transition success rates.
• Collaborate with sales leadership to understand educational needs and develop programs that support growth and patient transition volume.

Internal Collaboration & Clinical Support

• Act as a clinical liaison between pharmacy, sales, nursing, and operations teams to ensure consistent clinical messaging and best practices.
• Provide clinical consultation and subject-matter expertise to internal stakeholders.
• Align educational support geographically to meet regional operational and sales needs.
• Serve as backup clinical support when needed to ensure continuity of patient education and service delivery.
• Facilitate communication of clinical updates, therapy changes, and education initiatives across teams.

Performance, Documentation & Compliance

• Maintain confidentiality of patient and proprietary information in accordance with HIPAA and company standards.
• Ensure all education and training activities comply with regulatory, accreditation, and organizational requirements.
• Maintain accurate documentation of education, competency, and transition activities.
• Support data collection and reporting related to patient education and therapy transition outcomes.
• Demonstrate professional collaboration and customer-focused service with patients, referral partners, and internal teams.

Qualifications

• Registered Nurse (RN) license required; BSN preferred.
• Active RN license in state of practice required.
• Minimum three (3) years of clinical experience; infusion therapy or specialty pharmacy experience strongly preferred.
• Experience in adult education, clinical training, or healthcare education preferred.
• Previous experience supporting sales or business development initiatives preferred.
• Valid driver\'s license and auto insurance required
• Active RN license in assigned state.
• Must meet company driving standards.

About our Line of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.

Additional Job Information

• Strong clinical expertise in infusion therapy and patient education.
• Ability to translate complex clinical concepts into clear, actionable education for patients and non-clinical audiences.
• Excellent presentation, facilitation, and teaching skills.
• Strong collaboration and cross-functional communication abilities.
• Organizational and time-management skills with ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite; experience with CRM or clinical documentation platforms preferred.

Salary Range

USD $85,000.00 - $110,000.00 / Year