Clinical Documentation Specialist Level II

NYC Health + Hospitals; New York (NY); On-site; USD 85,000 - 105,000; Full time

Job summary

Lincoln Medical and Mental Health Center, part of NYC Health + Hospitals, seeks a Clinical Documentation Specialist to optimize clinical record documentation for appropriate severity of illness and reimbursement. You will coordinate with physicians, coding staff, and leadership to improve documentation accuracy and DRG assignment.

Required qualifications include NYS licensure (RN/NP/PA) and experience in clinical documentation review, with emphasis on ICD-10 guidelines and regulatory compliance.

Qualifications

• Valid New York State license and current registration—RN, NP, or PA.
• Two years of experience in clinical documentation review or utilization/case management.
• Experience with ICD-10 coding and DRG assignment is preferred.

Responsibilities

• Lead clinical documentation improvement initiatives and mentor staff.
• Query physicians to clarify documentation for accurate coding and reimbursement.
• Prepare and present monitoring reports to hospital leadership.

Skills

Clinical documentation

Communication

Leadership

Education

RN licensure

NP licensure

PA licensure

Tools

CCDS Certification

Job description

Marketing Statement

Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

Under the direction of the Director of Clinical Documentation, Director of Health Information Management or a designee for revenue management and recovery, facilitates and obtains appropriate physician documentation for clinical conditions or procedures to support the appropriate severity of Illness, expected risk of mortality, and complexity of patient care and to optimize reimbursement, ensuring patient centered quality care, optimal utilization of resources, service delivery and compliance with NYC Health + Hospitals, hospital, and all relevant regulatory policies, procedures, and standards of care for better outcomes and improved patient experience. Demonstrates effective communication, planning, and organizational skills and keeps current knowledge in the clinical documentation field and of all applicable regulations. All personnel perform related work and may perform tasks remotely, as authorized.

Under general supervision, coordinates and supports the daily activities and services in an assigned department(s), unit(s) or area of service.

Examples Of Typical Tasks

• Facilitates improvement in the overall quality, completeness, accuracy, specificity and timeliness of physician clinical record documentation through extensive medical record review, query process, and effective communication with appropriate clinical and coding staff, and by utilizing computer programs and systems.
• Obtains appropriate physician documentation for clinical conditions or procedures through extensive on-going interaction with physicians, other patient caregivers, and medical records coding staff to ensure the clinical documentation properly captures information describing patients’ acuity, severity of illness, and risk of mortality. Reflects the level of service delivered to patients is appropriate, complete, and accurate and supports appropriate reimbursement for the level of service rendered to all patients.
• Completes concurrent and retrospective reviews of patient records for a specified patient population to evaluate documentation to assign the principal diagnosis, pertinent secondary diagnoses, postadmission complications and procedures for accurate Diagnosis-Related Group (DRG) assignment and Case Mix Index (CMI), risk of mortality, and severity of illness.
• Queries physicians for incomplete, inconsistent, unclear or conflicting health record documentation to clarify and resolve conflicting information in patient’s medical record prior to patient’s discharge; maintains a record of review and query activities and other appropriate records.
• Provides feedback and completes follow-up review of patient medical record, to ensure points of clarification have been addressed and recorded in the patient’s chart, and to assign a working/updated or final DRG upon patient discharge and before final coding and quality reporting submissions, as necessary.
• Identifies and reports areas of weakness that may impact financial opportunities, and works with Finance or other appropriate staff in resolution of problems.
• Participates in the analysis and trending of statistical data for specified patient populations to identify opportunities for improvement.
• Assists with preparation and presentation of clinical documentation monitoring/trending reports for review with physicians and hospital leadership.
• Assists in the orientation and training of new staff members, and provides continual guidance and mentoring, as required.
• Educates providers on proper clinical documentation and coding guidelines and practices, and compliance and reimbursement issues on an ongoing basis. Advises on the impact of provider documentation on accurate reporting of a patient’s clinical information and reimbursement.
• Attends and/or participates in staff, departmental and interdisciplinary meetings, LEAN efficiency/ process improvement events, training and quality assurance/performance improvement (QA/PI) activities.
• Performs other related work, as assigned.

Duties

• Contributes to the strategic planning and process improvement initiatives and activities related to clinical documentation, by providing expert-level review and assessment, and effective recommendations or solutions for improvement.
• Assists in the development of policies, procedures, and guidelines, or a review and/or revision of existing ones, to support best practices for clinical documentation program and staff and ensures all compliance and regulatory standards are met.
• Serves as lead Clinical Documentation Specialist, providing guidance to other Clinical Documentation Specialists and handles more difficult cases.
• Acts as a liaison and key resource for medical and other staff on interpretation and application of clinical documentation, ethical reporting and documentation standards and other related actions and matters. Actively monitors clinical documentation requests and responds to questions submitted and provides complete follow-through on all requests for clarification.
• Provides direction, training, and education to reporting and other assigned staff on performance of duties. Supervises accuracy and timeliness of work, work processes, and overall workload responsibilities.

Minimum Qualifications

• Valid New York State license and current registration to practice as a Registered Professional Nurse(RN) issued by the New York State Education Department (NYSED); and Bachelor of Science inNursing degree from an accredited college or university; and four (4) years of acute care experience; or
• Valid New York State license and current registration to practice as a Nurse Practitioner (NP) issued by the NYSED; and two (2) years of experience, as described in “1” above; or
• Valid New York State license and current registration to practice as a Physician Assistant (PA)issued by the NYSED; and two (2) years of experience, as described in “1” above; or
• Foreign Medical Graduate; and, two (2) years of medical records review or utilization and case management experience; or
• Successful completion of education that leads to a medical degree; and two (2) years of experience, as described in “4” above.

For Appointment To Assignment Level II

• Two (2) additional years of experience in Level I or two (2) additional years of experience performing the tasks as identified above for Level I.
• Holds and maintains a Certified Clinical Documentation Specialist (CCDS) Certification issued by the Association of Clinical Documentation Improvement Specialists (ACDIS).

Department Preferences

Demonstrates knowledge and understanding of ICD-10 coding process, DRG methodical scheme, abstracting data, clinical patient care and clinical documentation