Clinical Documentation Specialist - Hospice of Cincinnati

TriHealth; Blue Ash (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings plans

Tuition reimbursement

Job summary

TriHealth in Blue Ash, OH seeks an experienced RN to review hospice patients' medical records for accuracy and completeness throughout enrollment. You will analyze documentation to support determinations of terminal illness, physician certification, and level of care for proper billing.

You will educate physicians, nursing staff, and other team members on documentation guidelines, collaborate with IT to ensure EMR capture, and support HOPE submissions to CMS as required.

Qualifications

• Bachelor's degree required in Nursing or related field; healthcare/business acceptable.
• 4–5 years of clinical nursing experience required.
• 2–3 years hospice inpatient and/or home care experience required.
• Basic keyboarding and Microsoft Office proficiency.
• Knowledge of hospice software and COP/Joint Commission requirements.

Responsibilities

• Review hospice patients' medical records for accuracy and completeness throughout enrollment.
• Analyze documentation to support billable level of care for claims submission.
• Prepare and review medical records in response to ADRs.
• Educate physicians and nursing staff on documentation guidelines related to errors and orders.
• Collaborate with IT and other departments to ensure documentation is captured in the EMR.

Skills

Keyboarding and Microsoft Office

Electronic Medical Records

Education

Bachelor's Degree in Nursing

Tools

Hospice software

EMR systems

Job description

Ready to use your hospice nursing experience in a new way? This opportunity is ideal for an experienced RN who enjoys digging into clinical documentation, identifying opportunities for improvement, and educating others. You’ll collaborate across hospice operations to ensure records accurately reflect patient care, support regulatory and billing requirements, and meet Hospice Conditions of Participation and Joint Commission standards. Your clinical knowledge will help strengthen documentation practices, support HOPE requirements, and ultimately contribute to excellent hospice care.

Location:

• Hospice of Cincinnati - Blue Ash

Schedule:

• Full-time, 80-hours bi-weekly
• Day shift
• No weekend, holiday or on-call commitment

Incentives & Benefits:

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

https://careers.trihealth.com/what-we-offer/benefits

Minimum Job Requirements:

• Bachelor's Degree Nursing, Healthcare, Business or field (Required)
• 4 - 5 years experience Clinical in Nursing (Required)
• 2 - 3 years experience Clinical Hospice inpatient and/or Home care experience (Required)
• Basic keyboarding and Microsoft office
• Knowledge of related hospice software
• Knowledge of Hospice Conditions of Participation and Joint Commission requirements for hospices
• Registered Nurse Ohio Nursing License or Multi-State Compact Nursing License (Required)

Job Overview:

Concurrently review hospice patients' medical records for accuracy and completeness of documentation throughout enrollment in hospice services. Ensure accuracy and completeness of clinical information within the chart by analyzing for potential gaps in documentation related to the determination of terminal illness, physician certification, and quality core measures. Analyze clinical documentation to support billable level of care to facilitate accurate claims submission. Prepare and review medical records in response to ADRs. Facilitate improvement in clinical documentation through education and extensive interaction with HOC IT, Business Office, Quality Department, nursing managers, and staff. Systematic development and implementation of educational opportunities for physicians, nursing staff, and all other members of the health care team, in collaboration with the Education and IT departments. Facilitate completion and submission of the Hospice Outcomes and Patient Evaluation (HOPE) to CMS as required within appropriate timeframes. Complete HOPE education and training with managers and nursing staff.

Job Responsibilities:

• Collaborate with clinical managers to assure documentation corrections are made.
• Educate physicians, nursing staff, and other healthcare staff in clinical documentation guidelines related to errors in medication orders, documentation of medical orders, justification of hospice services and levels of care, synchronization and locking.
• Collaborate with the IT department to ensure that documentation from all clinical areas is captured in the Electronic Medical Record
• Facilitate completion and submission of the Hospice Outcomes and Patient Evaluation (HOPE) to CMS as required within appropriate timeframes. Complete HOPE education and training with managers and nursing staff as needed.
• Facilitate the accuracy of the determination of terminal illness, terminal diagnosis, and physician certification by performing audits of new admissions/continued enrollment, using clinical documentation guidelines, LCDs, and Hospice Conditions of Participation.
• Review medical records and assemble for ADRs when requested. Perform audits for special needs when requested by clinical and/or quality departments. Establish a process to respond to RACs (Recovery Audit Contractors) from Medicare.
• Review medical records to assure accurate level of care, completeness of plan of care, and to support the billable level of care for claims submission.

Working Conditions:

• Bending -
• Climbing - Rarely
• Concentrating -
• Continuous Learning -
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Consistently
• Interpersonal Communication -
• Kneeling - Rarely
• Lifting <10 Lbs. -
• Lifting 50+ Lbs. - Rarely
• Lifting <50 Lbs. - Occasionally
• Pulling - Rarely
• Pushing - Rarely
• Reaching - Frequently
• Reading -
• Sitting - Frequently
• Standing - Frequently
• Stooping - Rarely
• Talking - Consistently
• Thinking/Reasoning -
• Use of Hands - Consistently
• Color Vision - Frequently
• Visual Acuity: Far - Consistently
• Visual Acuity: Near - Consistently
• Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community