Clinical Documentation Integrity Manager (Outpatient)

UASI; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Full benefits package

PTO

Top pay

Job summary

UASI is seeking an OP CDI Staff Success Manager to lead outpatient CDI teams remotely, delivering onboarding, coaching, and performance improvement. You will align staffing with client needs, monitor queues, and foster a culture of quality and compliance.

In this role, you will collaborate with the Quality Team and operational leaders to ensure staff have resources and training to deliver high-quality CDI services and meet organizational objectives.

Qualifications

• Minimum 2–4 years of outpatient CDI and/or Risk Adjustment experience.
• Minimum 2 years of leadership experience in staffing operations.
• Active LPN or RN license is required.
• CERTS in CDI (CCDS, CCDS-O, CDIP, CDEO, CRC) strongly preferred.
• Proficiency with Epic workflows and CDI processes.
• Solid knowledge of ICD-10-CM coding guidelines and HCC requirements.
• Excellent communication, critical thinking and organization.
• Proficient with MS Office, email, VPNs, virtual machines and video conferencing tools.

Responsibilities

• Coordinate onboarding of new employees and trainings.
• Provide guidance on project requirements and expectations.
• Monitor client work queues and staffing levels.
• Coach and implement improvement plans for performance.
• Track team metrics and identify development opportunities.
• Attend meetings and provide staffing updates.
• Collaborate with Quality Team to meet quality goals.
• Manage staff schedules, PTO, LOA, etc.
• Lead recruitment for CDI team with leadership and Recruiting.
• Ensure compliance with protected health information policies.

Skills

Outpatient CDI

Risk Adjustment

Leadership

Staffing operations

Resource planning

Performance oversight

Communication

Epic workflows

ICD-10-CM

HCC documentation

Education

Active LPN or RN license

CDI certifications (CCDS, CCDS-O, CDIP, CDEO, CRC)

Tools

Epic workflows

MS Office

Video conferencing (MS Teams, Zoom)

VPNs / Virtual machines

Job description

Clinical Documentation Integrity Manager (Outpatient)

Remote

Join a Team That’s Elevating CDI Excellence!

At UASI, we're driven by a mission to improve the quality and accuracy of clinical documentation through expert CDI consulting. As we continue to grow our service offerings, we’re looking for experienced and motivated OP CDI Staff Success Managers to join our dedicated team in a fully remote capacity.

As an OP CDI (Outpatient Clinical Documentation Integrity) Staff Success Manager, this individual will provide leadership, coaching, and support to CDI team members throughout their employee lifecycle. Their goal is to drive successful onboarding, communicate expectations and best practices, facilitate ongoing professional development, and promote staff engagement. In partnership with operational leaders, they will ensure employees have the knowledge, resources, and support necessary to deliver high‑quality, compliant CDI services and achieve organizational objectives.

Key Responsibilities

• Coordinate onboarding of new employees including assessing any potential gaps and opportunities for training and support.
• Provide support and direction to OP CDI staff about project requirements and clarity of expectations.
• Monitor client work queues to ensure adequate staffing levels.
• Monitor the productivity, quality, and performance levels within the CDI team to ensure high quality deliverables. Provide coaching and when necessary implement improvement plans and/or disciplinary action with the team.
• Track the performance metrics (quality, productivity, etc.) for the team and identify coaching opportunities to grow the skills of the team and elevate the overall metrics and excellence of all.
• Participate in scheduled meetings with internal CDI team and give updated staffing report.
• Collaborate with the Quality Team to ensure quality expectations are achieved and opportunities for development of staff are identified.
• Manage the staff schedules including approving timesheets, PTO requests, LOA, etc.
• Lead recruitment efforts for the CDI team by identifying staffing needs and collaborating with leadership and recruitment team to fill openings quickly.
• Comply with UASI's policies regarding the use and disclosure of protected health information which includes accessing and using protected health information only to the extent necessary to fulfill the above‑mentioned responsibilities.

Qualifications:

• Minimum 2-4 years of outpatient CDI and/or Risk Adjustment experience
• Minimum 2 years of leadership experience managing staffing operations, including resource planning, workload balancing, performance oversight, employee development, and alignment of staffing needs with client and operational goals
• Active LPN or RN license required
• CCDS, CCDS-O, CDIP, CDEO, CRC, and/or other relevant CDI, coding, or risk adjustment certifications strongly preferred.
• Proficiency in Epic workflows, including interpretation and management prospective review processes
• Strong understanding of: ICD-10-CM coding guidelines, HCC documentation and coding requirements
• Excellent communication, critical thinking, and organizational skills.
• Comfortable using MS Office, email, VPNs, virtual machines, two-factor authentication, and video conferencing tools (MS Teams, Zoom, etc.).

Why UASI?

We believe that investing in our people is key to our success. In return for your talents, we offer a full benefits package, PTO and top pay!. Additional benefits include:

• Collaborative, mission‑driven team environment.
• Opportunities for continuous learning, education and professional growth.
• Leadership that values your expertise and input