Clinical Documentation Improvement Specialist

Optum; Downey (CA); On-site; USD 73,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase program

401(k) contribution

Incentive and recognition programs

Job summary

Optum is seeking a CDI-focused professional to review inpatient records and drive documentation improvements. You will promptly identify gaps, clarify with physicians, and guide diagnoses to reflect severity and mortality risk.

Advanced clinical knowledge and strong communication with physicians are essential, along with proficiency in EMR and Microsoft Office tools. This role emphasizes collaboration with Care Coordination and HIM teams.

Qualifications

• Associate's degree required; BSN preferred for RN background.
• 5+ years acute care hospital RN experience or CDI-experienced medical graduate.
• Advanced proficiency in medicine, pathophysiology and pharmacology.
• Strong communication with physicians; proficiency with Windows PC tools.
• Experience with EMR systems and Microsoft Office applications.

Responsibilities

• Review inpatient clinical records within 24-48 hours of admit to identify documentation gaps.
• Clarify documentation needs with providers to reflect severity and acuity.
• Communicate with physicians at all levels about diagnoses based on severity.
• Perform rounding with physicians and provide Working DRG lists to Care Coordination.
• Educate physicians regularly on clinical documentation improvement.
• Ensure use of Optum CDI 3D technology and approved clarification forms.
• Coordinate with HIM Coding Professionals; monitor retrospective query rates.
• Engage with Physician Advisor / VPMA as needed to resolve issues.

Skills

Acute care nursing experience

CDI knowledge

Physician communication

PC proficiency

Education

Associate's degree

BSN preferred

CCDS/CDIP/CCS certification

CAC experience

3+ years CDI experience

Tools

EMR

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to startCaring. Connecting. Growing together.

Primary Responsibilities:

• Provides expert level review of inpatient clinical records within 24-48 hours of admit; identifies gaps in clinical documentation that need clarification for accurate code assignment to ensure the documentation accurately reflects the severity of the condition and acuity of care provided
• Conducts daily follow-up communication with providers regarding existing clarifications to obtain needed documentation specificity
• Actively communicates with providers at all levels, to clarify information and to communicate documentation requirements for appropriate diagnoses based on severity of illness and risk of mortality
• Performs regular rounding with unit-based physicians and provides Working DRG lists to Care Coordination
• Provides face-to-face educational opportunities with physicians on a regular basis
• Provides complete follow through on all requests for clarification or recommendations for improvement
• Leads the development and execution of physician education strategies resulting in improved clinical documentation
• Provides timely feedback to providers regarding clinical documentation opportunities for improvement and successes
• Ensures effective utilization of Optum® CDI 3D Technology to document all clarification activity
• Utilizes only the Optum360 approved clarification forms
• Proactively develops a reciprocal relationship with the HIM Coding Professionals
• Coordinates and conducts regular meeting with HIM Coding Professionals to reconsolidate DRGs, monitor retrospective query rates and discuss questions related to Coding and CDI
• Engages and consults with Physician Advisor / VPMA when needed, per the escalation process, to resolve provider issues regarding answering clarifications and participation in the clinical documentation improvement process
• Actively engages with Care Coordination and the Quality Management teams to continually evaluate and spearhead clinical documentation improvement opportunities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associate's degree
• 5+ years of acute care hospital clinical RN experience OR Medical Graduate with CDI experience
• Advanced level of proficiency in clinical medicine, pathophysiology, and pharmacology
• Advanced level of proficiency communicating & working closely with Physicians
• Intermediate level of proficiency using a PC in a Windows environment, including Microsoft Word, Excel, Power Point and Electronic Medical Records

Preferred Qualifications:

• BSN degree if a RN
• CCDS, CDIP or CCS certification
• 3+ years of CDI experience for an acute care hospital
• CAC experience (Computer Assistant Coding)

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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