Clinical Director, Infusion - PPMC

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 140,000 - 190,000; Full time

Job summary

Penn Medicine in Philadelphia seeks a Clinical Director Ambulatory to provide leadership across ambulatory practices. The role ensures top patient care standards, clinical staff coordination, and alignment with regulatory guidelines.

You will partner with department leaders to drive strategic plans and sustain efficient workflows. Key responsibilities include monitoring quality metrics, managing budgets, supervising personnel, and advancing patient-centered care across the department.

Qualifications

• Active RN license in Pennsylvania
• 7+ years total clinical experience with 5+ years in management
• Bachelor's degree required; Master's preferred

Responsibilities

• Provides clinical leadership to ambulatory practice and standardizes care
• Monitors operational budgets and sustains efficient workflows
• Partners with department leadership to ensure regulatory compliance and safety standards
• Leads quality improvement initiatives and reports on outcomes
• Supports regulatory alignment and Magnet standards as applicable

Skills

Leadership

Regulatory compliance

Budget management

Clinical leadership

Communication

Education

Bachelor of Arts or Science - BS/BSN (Required)

Master of Arts or Science (Preferred)

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary

This position reports to the department's Assistant Vice President (AVP), and an indirect reporting relationship to the PPMC Chief Nursing Officer. The Clinical Director Ambulatory (CD) provides clinical leadership to the practice assuring that the practice and clinical staff maintains the top scope of practice and patient focus and standardization of care. The role is accountable for partnering with Departmental leadership to monitor operational budgets and the sustainment of efficient workflows. The CD monitors standard metrics to gauge the optimal quality and safe patient care. The CD partners in developing strategic operating and financial plans to accomplish the department/PPMC mission. The CD also partners with each entity to ensure departmental compliance with Regulatory and Infection Prevention guidelines. The CD serves as the leader in ensuring expert clinical practice and models for interdepartmental collaboration and communication to promote excellence in coordination and continuity of care. As a clinical department leader, there is an expectation that the Clinical Director will progressively demonstrate and exceed competencies in domains for healthcare leadership, communication, relationship management, knowledge of the healthcare environment, leadership, professionalism, and business skills and principles. Leadership responsibilities focus on advancing clinical practice through excellence in clinical care, education, continuous quality improvement, management of human resources, supervision, and coaching of personnel. The CD will work with leaders across the department to support the strategic vision of the department. The CD will remain current with trends and changes in the clinical profession and environment.

Responsibilities

• Compliance: Ensures compliance with all state and federal standards and policies as well as entity policies and procedures. Achieves regulatory compliance and ensures an environment of active readiness.
• Clinical: Strong knowledge base of clinical care with clinical and leadership experience in the delivery of care in ambulatory populations. Maintains a record of developing and implementing innovative care delivery models, professional practice standards, and policies and procedures
• Leadership: Participates in the selection, career development, and annual performance reviews of staff. Directs and supports Clinical Leadership role(s) in facilitating clinical development, professional growth, competency evaluations, staff engagement, and a patient-centered care model
• Quality Improvement: Experience in the oversight of programs to improve efficiency and quality of patient care. Demonstrates experience in developing and monitoring quality initiatives.
• Performance Improvement: Monitors all relevant patient and clinical-related metrics including but not limited to: Patient experience metrics (PMX-Press Ganey) and other performance metrics. Reports on outcomes regularly. Recommends and initiates action plans to address the underperforming metrics and standards.
• Financial Management: Reviews financial reports as distributed by Financial professionals and Director. Seeks opportunities to reduce supply and personnel costs by analyzing data and managing expenses. Balances staffing models to achieve budget targets and organizational objectives.
• Assists the Vice Chair of Clinical Operations and Vice Chair of Quality to ensure quality and identify/implement process improvements based on safety net reporting, employee engagement and culture of safety surveys, and monitoring of quality and safety dashboards/metrics in alignment with Health System Requirements.
• Helps to develop and implement Risk Reduction Initiatives and initiatives for achieving strategic goals.
• Serves on Appropriate Departmental Committees.
• Community and Collaboration: Demonstrates the ability to build strong relationships and build trust across divisions. Maintains a reputation for integrity.
• Regulatory Compliance (In partnership with Leadership Team): Act as Site Administrator
• Ensures compliance with all federal, state and local regulatory standards and requirements, including TJC Department of Health, funding agencies, FDA, HIPAA, HCFA, DPW and others
• Ensures all areas of accountability are compliant with all federal, state and local regulatory standards and requirements, including DOH, TJC, FDA, HIPAA, HCFA, DPW, OSHA and others for practices under their leadership.
• Complies with yearly education requirements including HIPAA, OSHA, Safety, and CLIA.Accountabilities If applicable, manages the audit/survey process for the practice(s)
• Demonstrates understanding of Magnet standards and aligns organization to meet them.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Required Qualifications

Credentials

• BLS/CPR as a healthcare provider as per the American Heart Association (Required)
• Registered Nurse - PA, PA-C, CRNP, or CRNA (Required)

Education or Equivalent Experience

• Bachelor of Arts or Science - BS/BSN (Required) and 7+ years of total clinical experience, including 5+ years of management experience (Required)
• Master of Arts or Science (Preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.