Clinical Director

Oakland Community Health Network; Troy (MI); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Oakland Community Health Network in Michigan seeks a Director of Clinical Practice to provide strategic leadership for clinical best practices, healthcare integration, and quality improvement across the organization. This role drives evidence-based care, workforce development, and alignment with regulatory standards to ensure high-quality, person-centered services.

The position leads clinical teams, oversees contracts and budgets, and collaborates with departments to advance program development,

Qualifications

• Master's degree in psychology, social work, or counseling is required.
• Michigan licensure as psychologist, LMSW, or LPC is required or preferred.
• Minimum of 5 years clinical leadership experience in health services.

Responsibilities

• Lead clinical best practices, healthcare integration, and utilization management.
• Oversee development and evaluation of clinical policies, protocols, and quality improvement.
• Provide supervision and performance management for clinical leaders and staff.
• Represent OCHN in healthcare integration initiatives and partnerships.
• Manage clinical contracts, grants, and related funding.
• Collaborate to support training, workforce development, and practice improvement.
• Evaluate provider performance and monitor contract compliance.
• Analyze clinical, quality, and utilization data to identify trends and drive decisions.
• Co-lead sentinel event reviews and contribute to credentialing and compliance.
• Resolve provider and system-level issues including complaints and appeals.
• Develop budgets and monitor grant expenditures.

Skills

Clinical leadership

People management

Strategic planning

Healthcare integration

Quality improvement

Data analysis

Education

Master's degree in Psychology, Social Work, or Counseling

State of Michigan licensure as Psychologist (LLP), Social Worker (LMSW), or Counselor (LPC)

Job description

The Director of Clinical Practice provides strategic leadership and oversight for the development, implementation, and advancement of OCHN's clinical best practices and healthcare integration initiatives. This role is responsible for leading clinical operations, promoting evidence-based practices, and ensuring the delivery of high-quality, person-centered services across the organization.

The Director provides clinical leadership, supervision, and support to key clinical teams, including the Manager of Integrated Healthcare, Infant and Early Childhood Mental Health Consultants (Infant Mental Health Program), and the Assessment Center Team, including Diagnosticians, Autism Specialists, and reception staff.

This position spearheads clinical quality improvement efforts, service development, workforce capacity building, and compliance with contractual, regulatory, and accreditation requirements. The Director works collaboratively with organizational departments to assess clinical trends and provide clinical leadership in program development, implementation, and strategic planning. These efforts support the delivery of high-quality, efficient services and contribute to improved outcomes for the individuals served.

Through strategic planning, cross-functional collaboration, and clinical leadership, the Director ensures alignment of clinical practices with organizational priorities, industry standards, and emerging healthcare trends.

Essential Functions

• Lead Clinical Best Practices, Healthcare Integration, and Utilization Management initiatives to support organizational and contract objectives.
• Oversee the development, implementation, and evaluation of clinical policies, protocols, practice guidelines, and quality improvement activities.
• Provide supervision, coaching, and performance management for assigned clinical leaders and staff.
• Lead and represent OCHN in healthcare integration initiatives, committees, workgroups, and collaborative partnerships.
• Negotiate, manage, and monitor clinical and integrated healthcare contracts, grants, and related funding.
• Collaborate with internal and external stakeholders to support training, workforce development, and practice improvement efforts.
• Evaluate provider performance, monitor contract compliance, and recommend corrective actions or recognition based on outcomes and quality measures.
• Analyze clinical, quality, and utilization data to identify trends, improve performance, and support strategic decision-making.
• Co-lead sentinel event reviews and provide clinical expertise to credentialing, quality, and compliance activities.
• Resolve provider and system-level issues, including complaints, disputes, appeals, and performance concerns.
• Collaborate across departments and external partners on local, state, and federal initiatives impacting service delivery.
• Develop and monitor departmental budgets and grant expenditures.
• Perform other duties as assigned.

Job Requirements and Qualifications

Education:

• Master's degree or higher in Psychology, Social Work, or Counseling

Training Requirements (licenses, programs, or certificates):

• State of Michigan licensure as Psychologist (LLP), Social Worker (LMSW), Counselor (LPC).

Experience Requirements:

• Minimum of 5 years relevant clinical experience
• Demonstrated leadership skills in a managerial or supervisory position in the public or private sector are preferred.
• Departmental leadership or director experience required.

Experience Preferred:

• PIHP/CMHSP
• Medicaid managed care
• Behavioral health administration
• Integrated physical/behavioral healthcare
• NCQA / CARF

Knowledge Requirements:

• Michigan Mental Health Code
• Understanding Medicaid rules and regulations.
• Michigan Provider Manual
• Community Mental Health service delivery system.
• Knowledge of Integrated Healthcare practices
• Working knowledge of PIHP and CMHSP
• Title 42 of the Code of Federal Regulations

The Director of Clinical Practice provides strategic leadership and oversight for the development, implementation, and advancement of OCHN's clinical best practices and healthcare integration initiatives. This role is responsible for leading clinical operations, promoting evidence-based practices, and ensuring the delivery of high-quality, person-centered services across the organization.

The Director provides clinical leadership, supervision, and support to key clinical teams, including the Manager of Integrated Healthcare, Infant and Early Childhood Mental Health Consultants (Infant Mental Health Program), and the Assessment Center Team, including Diagnosticians, Autism Specialists, and reception staff.

This position spearheads clinical quality improvement efforts, service development, workforce capacity building, and compliance with contractual, regulatory, and accreditation requirements. The Director works collaboratively with organizational departments to assess clinical trends and provide clinical leadership in program development, implementation, and strategic planning. These efforts support the delivery of high-quality, efficient services and contribute to improved outcomes for the individuals served.

Through strategic planning, cross-functional collaboration, and clinical leadership, the Director ensures alignment of clinical practices with organizational priorities, industry standards, and emerging healthcare trends.

Essential Functions

• Lead Clinical Best Practices, Healthcare Integration, and Utilization Management initiatives to support organizational and contract objectives.
• Oversee the development, implementation, and evaluation of clinical policies, protocols, practice guidelines, and quality improvement activities.
• Provide supervision, coaching, and performance management for assigned clinical leaders and staff.
• Lead and represent OCHN in healthcare integration initiatives, committees, workgroups, and collaborative partnerships.
• Negotiate, manage, and monitor clinical and integrated healthcare contracts, grants, and related funding.
• Collaborate with internal and external stakeholders to support training, workforce development, and practice improvement efforts.
• Evaluate provider performance, monitor contract compliance, and recommend corrective actions or recognition based on outcomes and quality measures.
• Analyze clinical, quality, and utilization data to identify trends, improve performance, and support strategic decision-making.
• Co-lead sentinel event reviews and provide clinical expertise to credentialing, quality, and compliance activities.
• Resolve provider and system-level issues, including complaints, disputes, appeals, and performance concerns.
• Collaborate across departments and external partners on local, state, and federal initiatives impacting service delivery.
• Develop and monitor departmental budgets and grant expenditures.
• Perform other duties as assigned.

Job Requirements and Qualifications

Education:

• Master's degree or higher in Psychology, Social Work, or Counseling

Training Requirements (licenses, programs, or certificates):

• State of Michigan licensure as Psychologist (LLP), Social Worker (LMSW), Counselor (LPC).

Experience Requirements:

• Minimum of 5 years relevant clinical experience
• Demonstrated leadership skills in a managerial or supervisory position in the public or private sector are preferred.
• Departmental leadership or director experience required.

Experience Preferred:

• PIHP/CMHSP
• Medicaid managed care
• Behavioral health administration
• Integrated physical/behavioral healthcare
• NCQA / CARF

Knowledge Requirements:

• Michigan Mental Health Code
• Understanding Medicaid rules and regulations.
• Michigan Provider Manual
• Community Mental Health service delivery system.
• Knowledge of Integrated Healthcare practices
• Working knowledge of PIHP and CMHSP
• Title 42 of the Code of Federal Regulations

Core Competencies:

• Proven ability to lead high-performing, cross-functional teams and organizational initiatives
• Experienced in project management, including planning, coordination, implementation, and execution
• Effective at analyzing and resolving complex operational, clinical, and financial challenges
• Expertise quality improvement, quality assurance, and performance monitoring processes
• Knowledge of integrated clinical healthcare practice development and implementation
• Experienced in budget development, fiscal management, and resource oversight
• Demonstrated success in coaching, mentoring, and developing staff to achieve organizational goals
• Proficient in Microsoft Office and other business technology applications
• Strong leadership capabilities in change management, problem-solving, and crisis response
• Committed to foster collaboration, accountability, and continuous improvement
• Strong interpersonal, written, and verbal communication skills
• Skilled in negotiation, conflict resolution, and relationship building

Oakland Community Health Network's Core Competencies:

• Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
• Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
• Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
• Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)

Additional Information

• Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
• Must be available for meetings and events which may occur outside of standard office hours.
• Work performed primarily in an office environment.
• Hybrid (onsite/remote) work schedule available.
• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.