Clinical Director

VIA Health Partners; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

28 days PTO

Mileage reimbursement

403b Retirement plan with matching

CHPN assistance

Orientation and onboarding program

Career growth

Job summary

VIA Health Partners seeks a Clinical Director to lead the Levine & Dickson Hospice House (LDHH) clinical operations in Charlotte, NC. You will ensure continuity, cost effectiveness, and high-quality care while meeting regulatory requirements and guiding clinical staff across disciplines.

You will oversee staffing, budgeting, and performance improvement efforts, engaging with administrators and VIA leadership to optimize patient care and operational efficiency.

Qualifications

• Leadership experience required.
• Proficiency in Microsoft Office is required.
• CHPN certification preferred.

Responsibilities

• Assumes responsibility for the effective clinical operations of LDHH.
• Ensure a high standard of care across professions represented at LDHH.
• Establish and monitor bed turnover procedures to maximize census.
• Monitor staffing levels and adjust as needed based on census.
• Facilitate quality management activities through performance improvement initiatives.
• Present ongoing plans for improved efficiency and effectiveness of clinical services.
• Establish and maintain professional relationships with providers, patients and families.
• Oversee hiring, orientation, and development of clinical staff.
• Ensure compliance with regulatory requirements for inpatient and residential hospice.

Skills

Leadership

Microsoft Office

Education

Bachelor’s degree in related field

Master’s Degree preferred

Job description

Job Details

• Job Location: Hospice House Southminster - Charlotte, NC 28210
• Position Type: Full Time
• Education Level: 4 Year Degree
• Travel Percentage: Up to 25%
• Job Shift: Day
• Job Category: Management

VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly, we are proud to be a community-based, not-for-profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients’ and families’ needs regardless of their ability to pay or their medical complexity. We are a people-first organization whose funds go to serve our mission.

We provide excellent benefits including:

• Medical, Vision, and Dental plans through BCBS
• 28 days of Paid Time Off
• Excellent mileage reimbursement rate
• 403b Retirement plan with matching
• Focused programs honoring Veteran patients
• Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
• Best Orientation and Onboarding program you’ve experienced
• Seasoned Hospice leaders guiding your career growth

Summary

The Clinical Director is responsible for the clinical management of the Levine & Dickson Hospice House (LDHH). The Clinical Director ensures continuity, cost effectiveness and quality of clinical operations. The Clinical Director ensures that LDHH meets all clinical regulatory requirements for inpatient and residential hospice care. The Clinical Director facilitates communication and provides clinical leadership to the LDHH clinical staff as well as other areas of VIA as assigned. Consistently models VIA’s Core Values.

Essential Functions

• Assumes responsibility for the effective and efficient clinical operations of LDHH.
  • Ensures a high standard of care that is consistent with each profession represented at LDHH.
  • Establishes and monitors bed turnover procedures to maximize census.
  • Monitors for appropriate staffing levels and adjusts as needed based on census.
  • Facilitates quality management activities by assuring clinical staff participation and VIA representation on performance improvement activities.
  • Presents to Administrator ongoing plans for improved efficiency and effectiveness of clinical services provided by LDHH.
  • Responsible for recommending and implementing approved clinical policies and procedures.
  • Assumes responsibility for establishing and maintaining professional relationships with other providers, patients/families and others who impact the services offered by LDHH.
• Promotes access to LDHH for patients that have potential to transfer to LDHH.
  • Monitors for potential barriers that may delay or prevent transfers.
  • Ensures communication of bed availability to hospice clinical leadership.
  • Consistently represents LDHH to all internal and external customers with integrity and professionalism.
• Provides supervision and direction for staff including the RNs, LPNs, Nursing Assistants and Medical Records.
  • Participate in the hiring of clinical staff. Ensures appropriate orientation, evaluation, coaching and development of staff.
• Ensure compliance with regulatory requirements for inpatient and residential hospice.
  • Assures implementation of and compliance with all clinical policies and procedures, licensing and certification rules, regulations, and guidelines.
  • Adheres to all policies, procedures and regulations regarding patient care, conduct, safety, fire, security, and risk management.
• Assumes responsibility for LDHH clinical operations and capital budget development, implementation, and modification.
  • Interface with Administrator and VIA Controller to ensure that billing for clinical services is accurate and timely.
• May perform other duties as required.
  • Cleans patient rooms as required per patient room cleaning procedure. Ensures all areas of facility are clean and appropriately stocked with supplies. Keeps the family room clean throughout the day. Ensures proper chemicals are used for cleaning different surfaces. Ensures protective equipment is used when working with chemicals, i.e., gloves, glasses.

Qualifications

Minimum Qualifications

• Bachelor’s degree in related field required; Master’s Degree preferred. Or the equivalent combination of education, technical certifications, training, and work experience.
• Minimum 10 years related experience (RN) required with increasing management responsibilities. Related experience includes Director of Nursing Home or Hospice Facility.
• Leadership experience required.
• CHPN preferred.
• Proficiency in Microsoft Office is required.