Clinical Coordinator - Quakertown Care Now

St. Luke’s University Health Network; Quakertown (Bucks County); On-site; USD 34,000 - 48,000; Full time

Job summary

St. Luke’s University Health Network is seeking a Medical Assistant to support urgent care operations, register patients in Epic, and assist in training staff across the network.

The role involves coordinating patient flow, scheduling, and assisting in clinical testing, with travel to SLUHN sites for onsite services as needed. High school diploma or MA program preferred; 3–5 years clinical experience valued.

Qualifications

• High school diploma or equivalent.
• Graduate of an accredited MA program preferred or minimum of 3-5 years of clinical experience.
• Experience with medical terminology and prior experience working in a medical office preferred.

Responsibilities

• Serves as SME effectively troubleshoot any problems that arise in the day-to-day functioning of the office.
• Acts as liaison between clinic staff and Practice Administrator.
• Maintains staff schedules and troubleshoots scheduling difficulties or special requests.
• Manages and maintains patient flow throughout urgent care clinic experience.
• Assists in training new staff and coverage as needed within the clinic.
• Travels throughout the Network for onsite services.
• Perform daily clinical functions and workflow including system registration, epic registration, pre-employment physicals, fit for duty and other testing as they relate to Care Now and Occupational Medicine Services.

Skills

Medical terminology

Clinical experience

Education

High school diploma or equivalent

MA program preferred

Job description

JOB DUTIES AND RESPONSIBILITIES

• Serves as the SME effectively troubleshoot any problems (patient, staff or company) that arise in the day-to-day functioning of the office in a timely manner.
• Acts as liaison between the clinic staff and the Practice Administrator.
• Maintains staff schedules and troubleshoots all scheduling difficulties or special requests in a timely manner.
• Manages and maintains patient flow throughout urgent care clinic experience.
• Assists in training new staff and coverage as needed within the clinic.
• Travels throughout the Network as well as to other SLUHN contracted employers for onsite services.
• Possess skills and knowledge to perform daily clinical functions and workflow- including but not limited to system registration, epic registration, pre-employment physicals, fit for duty and other testing as they relate to Care Now and Occupational Medicine Services.
• Other duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS

• Sit up to 2 hours per day; 1 hour at a time.
• Stands for up to 10 hours per day; 8 hours at a time.
• Walk 6 hours per day; 10 minutes at a time.
• Consistently lift, carry and push objects up to 10 lbs.
• Occasionally lift, carry and push objects up to 75 lbs.
• Transports patients weighing up to 250 lbs. via wheelchair, bed and/or stretcher.
• Frequently stoop and bend.
• Frequently reach above shoulder level.
• Must be able to perceive attributes of an object through touch.
• Must be able to hear as it relates to normal conversation, high and low frequencies.
• Must be able to see as relates to general, near, far, color, and peripheral vision.

EDUCATION

• High school diploma or equivalent required.
• Graduate of an accredited MA program preferred or minimum of 3-5 years of clinical experience.

TRAINING AND EXPERIENCE

• Experience with medical terminology and prior experience working in a medical office preferred.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

St. Luke’s University Health Network is an Equal Opportunity Employer.

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row. Learn More Here.